Saint Louis - you've found your countertop company! I looked through many reviews, tried another…read morelocal company - terrible customer service, by the way, and ended up going with my neighbor's recommendation for St. Louis Countertops. I am SO happy we did. Frank was so welcoming and helpful. The countertops were completed and installed professionally even faster than he said they would be - woot! Kudos to the kind men who installed the countertops. Do you know how heavy those suckers are??? Best of all: the countertops are stunning. I could not be happier with the entire process and results. Big thank you to Frank and crew!!

What a breath of fresh air to find a contractor who says what he's going to do.... then does what…read morehe says! After working all day, Frank met me at our new house and took meticulous measurements. He pointed out some very good suggestions all of which we adapted. We then met at his office and reviewed the drawings, the slab he had in stock that saved us $300. He had it all laid out so when we thought of potential changes, it was easy for him to verify if it could be done. We set a date. His crew showed up on time and did a phenomenal job. List Frank and Saint Louis Countertops on the top of your list if you need any work done!!

They did not end up even having the granite that I needed, which is totally fine and I am not even…read moreat all upset about that. The problem was that both the phone call to the woman that mans the front desk as well as the in-person visit (with the phone answering lady) to Arch City was absolutely horrible! The manner in which I was spoken to, on both occasions, was rude and demeaning. At their office, she was very unclear with the point she was trying to get across as I showed her my drawings and measurements so it was very confusing to try and figure out what exactly she was saying and when I expressed that, she just told me that I was actually confusing her! Nice gaslighting. The rude attitude began right after I filled out the sheet with all my information and I didn't mark any of the cut out items because I didn't need any cut out items and she said well your kitchen must have a sink. I said yes my kitchen has a sink and as she's circling "sink" I'm saying but I don't need a sink cut out. It's an island. It won't have a sink. So like she was trying to insinuate that I don't know what I need in my own kitchen because certainly my kitchen must have a sink. Maybe if she would've let me finish speaking she would've learned that I don't need a sink cut out because my island does not contain a sink! Her general tone of voice was absolutely horrible. After we went round and round trying to clear up the "confusion," with her repeating the same statement over and over several times, as if I was an idiot, I finally just picked up my keys and said I would just get my granite elsewhere, and I left. I stayed calm and polite the entire time. I do not appreciate people talking down to me as if I'm stupid and don't know what I'm talking about. If she had been a bit more clear in the whole first place about A. We don't carry that color AND it is literally impossible for us to even get that color, then I would have not lost 10 minutes of my life that I can never get back. She made it sound like they didn't have a remnant, but if I ordered a whole slab, then they could make it work. It was obvious by my questions and responses that SHE was not being clear, which she should have picked up on as the salesperson, but instead she just kept telling me I was confusing her and she couldn't help me because she didn't understand what I wanted. She kept saying (3 times!) "I can't give you a bid if I don't know what material you want."How about using the word "color" instead of material. Materials are granite, marble, cement, etc... This is NOT my first time ordering granite and I walked in with exact drawings/measurements/etc... I am not stupid, but she pretty much implied that I was by the way she spoke to me. Never ever will I recommend Arch City and they should really hire someone who is able to not only communicate better, not talk down to customers and someone who is able to figure out how to help a customer figure out what they're not understanding instead of telling the customer that they are the ones being confusing. That is NOT a way to run a business and she should not be the first impression/person at the front/voice on the phone for your company!

Every employee we worked with at Arch City were knowledgeable and easy to work with. Timelines…read morewere given and met and service was great. Although one piece didn't fit as expected, they quickly got another to us. Highly recommend them.

Great customer service and selection of samples to purchase! They wore masks and communicated the…read moreordering and selection process, etc.

I haven't made a decision, but the man at the Maryland Heights store was very kind and helpful. I…read morereally appreciated his help.

Building a new home is a nightmare!!! Trying to find Companies that have excellent customer…read moreservices is extremely rare. Most companies I have dealt with have no follow thru, I was the one constantly calling them for updates. After I found a stone slab I went to Absolute for fabrication. I was greeted by Sara with a smile and interest in my project. She went above and beyond to help me with all aspects of my project even calling me after hours and weekends with updates. Also the owner Sander called me personally to assist with my delivery. To Sander, Sara and all the staff at Absolute, YOU ARE THE ABSOLUTE BEST!!!!!! Thank you Debra Ross

Back I went to Absolute because everywhere else in the area for direct to consumer remnants just…read moresucks. Their prices are good for remnants and the responsiveness is excellent. Not to say I haven't had a few issues each time, however. The first major problem was documented in review 1. I made sure that I was CLEAR this time in the sink mounting. For reference, this piece of black honed granite for a a vanity console top, fabricated from a remnant for pickup (no install or measurement) is $750. Mitered edges are labor intensive and I get that. I was good with the price. My only issue is that one side is slightly longer than the other such that it doesn't sit flat on the console base. The measuring tape and level finally answered this for me. That said, I've gone months without a sink so I'm making this work and it's gorgeous.

They saved me when I had a rogue remnant of portoro marble in my trunk that I got in Chicago and…read morecracked in half. I was allowed to drop it off immediately for safe keeping and eventual fabrication. Multiple other fabricators wouldn't take it. This marble may have been a slab of pure gold to me. I don't believe they stock this marble but can probably order it. They fabricated it into a fireplace hearth and templated and installed the hearth. It wasn't exactly easy as it was a 150+ year old fireplace. I asked them to save the extra leftovers, which they didn't, and I had some payment issues but otherwise all else went well. I was jus happy someone saved my marble and was able to get the hearth done. Note the location is now Olivette and not the city anymore, unfortunately.

I rehab homes therefore I called to get pricing. I informed them that i would take any stone but I…read moredid not want to pay more than $60 a square foot which is already a lot higher than lowes or home depot. I was told they were not interested in the jobs. do not deal with these fools unless you want to be ripped off!!!!!!!!!!!!!!!

Express Granite was wonderful to work with. They were professional, knowledgeable, and impressive…read moreturnaround on timing to measure and provide quote. They had so many beautiful options to choose from and at an affordable cost. The installers that came out were friendly and helpful, on top of being good at their job. They pointed out a very unfortunate oversight on our behalf with the cabinet layout, and helped us figure out a solution and were very patient with us. I will be recommending Express Granite to everyone.

I highly recommend Granite Express!! Herminio came out to see the project and give me an estimate…read morethe same day! His bid was lower than I expected for REAL granite. He installed it in only a few days. The edges are perfect, and the contrast color on my kitchen island looks AMAZING!! He was also very nice and respectful. I feel great about choosing local!!!

Rock Solid Creations did a great job replacing my laminate countertops with granite. Everything was…read moredone on time as promised, for a very reasonable cost.

Had new counter tops placed today in our addition. Looks great and the craftsmen Jessie, Tyler and…read moreAaron were very professional, helpful with some great suggestions. This experience has been a very positive experience

Kelly was amazing at helping us pick out our countertop for our master bathroom as we were in the…read moremiddle of a partial remodel. She is so helpful and gave us great tips. The installation went great and we couldn't be happier with the final result! We highly recommend and will definitely use K&D again in the future.

We purchased granite for our bathroom from them. It's been about two years and the granite has…read morestarted forming raised white spots. I called they said it's not under warranty. I just wanted some answers about what could be happening to it. Alice said they don't know, and would send someone to look at it for $175. No thank you Alice

Mickey was very helpful and pleasant to deal with. We shopped on Saturday, measurements were taken…read moreMonday and counters were installed on Wednesday. Outstanding customer service and a great price.

Just went in on a Saturday to enquire about cabinets and there was no one working that could help…read moreout! Crazy for a Saturday! Won't return!