I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a…read morelarge void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.

I paid roughly in labor $900 an hour, In and out in 2 hours, pleasant people to talk with but to…read morehelp figure out my leak problem or walk through it with me in person did not happen, 9' crack repair and it leaks above the repair, worse than before, tried to get them to come out and view it in person, but they had me send pictures of the leaks and diagnose that, they did what they said they were going to do, but my problem was I wanted a company to work with me on figuring out a permanent solution. So, I'm moving on to another company.

I wanted to post this for anyone I know (or who sees this) as a warning about doing business with…read moreMetro Marble & Granite in Granite City (metromarble.com). As I write this, we have been engaged in trying to get completed countertops since the install date of August 10 2023. I will detail below our experience which I hope you will read before making a decision on a countertop fabricator should you find yourself in that position. We worked with them through a designer, which has complicated our ability to get what we consider to be adequate resolution. TLDR; Metro's installer stole from our house, installed faulty product poorly and blamed it on other companies. They refused to make it right. We have waited 2.5 months to get a complete countertop job and it's not done well. Don't use them! 1. We ordered and were quoted for a particular quartz from MSI. No one from Metro came to provide samples to ensure we were getting what we ordered. Unbeknownst to us, they swapped out the material to a similar product from Daltile. 2. Templating for the countertop was smooth and professional. 3. First install day the crew shows up, no one introduces themselves. They begin to bring in their equipment and the island and hit our freshly installed cabinets with the island top without so much as an apology. They set the island incorrectly and I ask them to move it, they did once and it was still off (and crooked). I asked to have it moved again and the foreman of the crew tells the others that they "don't have time to be moving it around, they still have to install the rest, template backsplash and get to another job". At this, I drop it and figure I'll get it corrected later. The foreman does not have tools to adjust the vacuum machine for the seams so they have to borrow mine--that's ok with me. The foreman then proceeds to walk into my garage and take my tape measure. I notice it's missing because I am also doing a project, I see them using one that looks just like it so I check the camera on my garage and sure enough, I see him walk in and take it. They have borrowed one tool and while I don't like that he didn't ask, I figure he is borrowing it. They start wrapping up and I see them walk out with it, so I ask if they took it. They all deny and as a special treat I have provided the video of the foreman attempting to prove to me that he doesn't have it. I mentioned camera to one of them after I asked initially so I assume someone pointed that out and magically it's found. 4. I complain to the design company about my experience and say I don't want the thief back in my house. About a week later, when they come back to install the backsplash, I am told I will be meeting with the sales guy and the manager of the installers. They are due early and the first to arrive at my house is the thief! I had to kick this man off of my property, which is completely inexcusable. During the visit, they acknowledged the issues of the previous install and our designer points out some flaws in the surface of the island. 5. Another install crew comes to do the backsplash, this time they are great. The problem was that the backsplash was not templated well and it has multiple gaps and has to be installed off center. 6. I call and complain again, designer has me talk to them directly. I ask the sales guy to correct the gaps and replace the flawed island. He assures me it will be done and install manager comes out again to have a look. Blames it on Daltile and the cabinet installer. Leaves and then crickets. I text, no response. I finally had to call the sales guys boss who tells me she will look into it. She calls back and they have submitted a claim to daltile which was rejected. I suggest a fix for the backsplash that would not require replacing the whole thing and she asks me to send a quote. She calls me back to say the the owner will not pay to fix the backsplash and is graciously going to replace the island. 7. Installers show up with a new island and it has scratches on the surface which are clearly from fabrication. I send them back with both islands and look for a new company. 8. Today is 10/27 and we are getting an island from a different manufacturer installed by a different company. We had to choose it because no one stocks the quartz they swapped out. Great.

The place does not look like much on the outside, but it has beautiful granite and quartz on the…read moreinside. I really liked the owner and his daughter, they were very friendly and professional. He did a wonderful job with our granite and I thought his prices were fair. I highly recommend this place.

Needed two kitchens with quartz countertops. First time hiring a subcontractor and first time…read moredealing with solid surface countertops. Bud was super patient and gracious, even as the property owners changed things several times. The the guy that took measurements pointed out some errors I made and told us what to do to prepare the space. The installers found a couple more issues and made sure we dealt with them. Both kitchens were installed in one morning. Everyone was friendly and easy to work with. While I don't have much context for price, I'd say it was fair for the whole pleasant experience and excellent installation.

Building a house is never easy and for us it's been quite challenging. However, if you need a piece…read moreof mind during the process, I highly recommend this company for your countertops and just genuine care. From the start, Ajdin has been incredibly patient and helpful throughout this entire process. You can tell that he actually cares that you're happy with the product and is not trying to oversell anything. When we decided on a slab outside his inventory, he personally went with us (30 minutes away) to examine the slabs we were going to purchase and help us choose the best ones. This is not required or custom of other companies that we have gotten bids from. You don't get a "salesy" vibe with him, just honest advice and opinions. E&B has been a phenomenal company to work with, and I cannot say enough good things about them. We would choose to work with this company and Ajdin 100 times over. Here is just a part of the final production. I couldn't have imagined a more beautiful production for our slab.

I can't thank Morgan enough for her guidance in helping us choose the perfect countertops. We have…read moremet with so many vendors during this large home renovation project and Morgan and E&B have been the best company we have worked with. She heard what I was looking for and even challenged me when I considered a simpler countertop design. Her expertise got me out of my comfort zone and I'm so grateful she did! The scheduling has been so smooth and quick, and the installers (Freddy, Melle, Josh, Chad, & Alex) have been fantastic and so clean. I'd definitely recommend them! Thank you again!

Stop your search - this is your countertop team! I can't say enough amazing things about our…read moreexperience at Absolute StoneCraft. From the selection process with Sara, to the ordering process with Anita to the install process with Jesie + Andrew, the entire Absolute team was kind, knowledgeable, responsive and punctual. This seamless experience was BY FAR the best part of our bathroom remodel. I'd hire them again in a heartbeat!

Building a new home is a nightmare!!! Trying to find Companies that have excellent customer…read moreservices is extremely rare. Most companies I have dealt with have no follow thru, I was the one constantly calling them for updates. After I found a stone slab I went to Absolute for fabrication. I was greeted by Sara with a smile and interest in my project. She went above and beyond to help me with all aspects of my project even calling me after hours and weekends with updates. Also the owner Sander called me personally to assist with my delivery. To Sander, Sara and all the staff at Absolute, YOU ARE THE ABSOLUTE BEST!!!!!! Thank you Debra Ross

I'm a remodel contractor and have dealt with several local granite suppliers. I have to admit, I'd…read morebe hard to beat the quality for the price. Lacey is awesome to work with. I'd definitely recommend this shop. Tile by Design LLC

Excellent! Excellent! We had a smaller kitchen in our Ohana completed several years ago and…read morepurchased our cabinets at C&G. We had our contractor install and they still look new. Most recently we had our entire kitchen, bar, and dining area renovated. We purchased cabinets and granite from C&G, plus they did the full install! Everything turned out beyond our expectations. The salesperson Jackie was very professional and helped us all the way through the process. The team who installed was fantastic! They cleaned up every day before they left, each day, were very organized, showed up when they said they would, and completed all on schedule! Would highly recommend this company! MMurray

I shopped about ten places and they had the best price and good service. My installation went…read morewithout a hitch. The guys were pros. I was lucky as they have about 6 varieties at their lowest price point one of which worked for me at only $28 per sf

We had some issues with the delivery and the instructions after the measuring guy came out…read more The holes were not cut square for the sink, and the cutouts for the cooktop and holes for the faucets were either not in the middle of the bar sink, or too far back towards the backsplash they were going to install. However, when they delivered the island stone, and the kitchen backsplash, they did fix the cooktop cutout and the faucet holes (good thing my faucets have a flared base to cover). Overall, I'm happy with the results. There were just some moments of high stress. The pricing is straightforward and very reasonable!

Extremely disappointed with Five Stars Granite. I went to their showroom specifically for Ivoritaj…read morequartz. Amy told me they had it, showed me slabs in their warehouse, and repeatedly confirmed a mid-October installation. I even asked if I needed to sign a contract or pay a deposit to secure the material and was told no. After waiting three weeks for them to template my kitchen, I received the contract and payment request--only to then be told the installation would be late October, and the next day, late December. Had I been given accurate information from the beginning, I could have spent those three weeks finding another supplier. Even more disappointing, Amy never apologized, offered a comparable alternative, or followed up as promised. I also left a voicemail for the owner, Samir Rekic, hoping he would help resolve the situation. No response. Supply issues happen. Misleading a customer about availability and then failing to communicate or offer solutions is unacceptable. Based on my experience, I would not recommend Five Stars Granite.