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    Stratum Structural Systems

    4.7 (6 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Stratum Structural Systems

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

    Stratum Structural Systems Photos

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    10 months ago

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    2 years ago

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    5 years ago

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    Matt F.

    Thank you Orest. We appreciate your feedback!

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    7 years ago

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    Matt F.

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    5 years ago

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    Matt F.

    Thank you Casandra. We appreciate the kind words!

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    4 years ago

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    PermaSeal

    PermaSeal

    (12 reviews)

    March 29, 2024 I had a representative come to my house to review my deck and front walk. He did his…read moredemo, we reviewed the website that has a nice before|after animation that shows you how it can look. Other pictures also showed wood in far worse state than mine that they brought back the original color and "sealed" it from future rot. When he did multiple test areas he pointed out how the cleaned/treated wood would look after. So I signed up for the service. Even though the contract says "PermaSeal does not guarantee 100% removal of all coatings and stains in the wood", our deck and walk were not previously stained. The two workers showed up on the agreed date. There were storms coming into the area later that day and the guys said they were hurrying to try to get done before the storms. They power washed the deck and steps, sprayed with their sealant and then told me they were done. It was obvious that they had not done a complete job of cleaning before treating. I pointed out how most of the wood still was dirty. The tech said "well that's all I can do. To do better we would need to use a different cleaner and we're not allowed". I told them I was unhappy and wanted to talk to management. Finally got a call from Ben Jensen, President/CEO of PermaSeal. He told me he got the pictures from his tech and it looked like the wood had a stain on it already. I explained that was not the case and sent pictures of the exact same view when dry that made it evident. He said he would send a quality representative out to inspect. Weeks later, someone showed up and agreed that the original work wasn't as thorough as it should have been and that they would sand all the surfaces to get more of the existing stained look off. They sent another tech out to do the work. This tech was GREAT. Professional, thorough and courteous - far different that the first two guys that did the initial work. When he was done, I emailed back to Ben: "Two days ago your tech (Sam) came and sanded the deck and front walk. It looks remarkably better. Still shows some issues. The biggest thing is that it is clear the original team members did not do a proper job on their cleaning and treating. I am attaching pictures from yesterday. I wanted to see how things looked after we got rain the day after. I know that your treatment is supposed to fully penetrate the wood but looking at how the wood appears after sanding, I am not confident that with the reduced thoroughness of the cleaning that the treatment was applied properly. I would like to have it re-treated - NOT re-power washed. I think after sanding there would be little benefit in another power washing. Once the deck and front walk have been retreated with your chemical(s), I will be prepared to settle the account and consider the matter closed..... With the way it still looks, there should be a reduction in the outstanding balance owed. I will leave that for you to be fair. It would be advisable to make sure your sales reps don't "over promise" results." I thought that was more than reasonable request. It wouldn't have taken a tech 20-30 minutes to re-spray. He responded: "Your concerns are noted, however we do not guarantee removal of everything that is on/in the wood. Furthermore, we only need certain removal of stains in order for our sealer to penetrate, thus applying more sealant will just make it sit on top of the wood. Referring to your contract and the statement of understanding, which is a mirror copy of the presentation we have completed your project. We inform you that we will remove the stain based on the age and condition of the wood. We do not guarantee 100% removal of you stains or coating. I can assure you that your wood is sealed and warranted for 25 years. " I was also assured the job would be done right the first time. He then accused me of wanting a "new deck". I told him: "I am not expecting or requesting a new deck. Your website has a demonstration that allows a customer to slide back and forth between current and post treated. That video clearly misrepresents what was delivered for my job. In addition your sales rep did test spots and indicated that the results would be far better than what was realized. Your first crew did a half-assed (excuse my language) job because they were rushing to get done before bad weather set in that day. ....If your treatment penetrated uniformly and completely through the wood then after sanding when it got wet it should have looked the same. I don't think it's unreasonable to ask to just re-spray the chemical. It would take a fraction of the time of the original rushed job and assure all the surface was equally covered." Bottom line, beware. The PermaSeal product is grossly overpriced. Don't believe everything you see, hear and read. A simple re-spraying as a customer satisfaction gesture was a reasonable next step for the price I paid. Clearly, they just don't care. Save your money and your time. Don't use this company.

    I wish I could comment on their product but can't. Their estimator came out took the measurements…read moreof my driveway and sidewalk. Showed me how the product works and then......refused to give me a quote. He said my wife had to be there and would have to schedule another appointment. I politely informed him I was a big boy and could receive the quote and discuss with my wife. According to the rep it was a company policy but the next day when corporate called to set up another appointment they seemed surprised he would not give me a quote. This tells me all I need to know about this business!!

    Foundation Recovery Systems

    Foundation Recovery Systems

    (58 reviews)

    We have had FRS completely 2 major projects for us this past year and have been happy with both…read moreprojects. While nothing about French drains or foundation repair is fun, exciting or cheap; we knew we had to get some of this work done to our home due to some minor flooding/cracks in the foundation. After doing some research and asking for bids, we decided to work with FRS since we knew they would do a thorough job and offer a nice warranty for their work. Not to mention how everyone we worked with was super helpful and friendly and they explained lots of things to us in ways that we could understand. When you are going to spend $$$ on something as massive as a french drain and foundation repair, you really want to make sure you have some of the best people to work with and FRS was it for us. Earlier this week, we had Dylan and Sam out at the house so they could work on the side to help us with drainage and repairing the foundation. I really have no idea how this is done, but they managed to do it in just under 3 days and took great care of the yard and our neighbors yard while they were working so they did not make a mess or damage anything. Knowing that these giant house repairs have been completed, I know that our house will be taken care of we won't be experiencing any more damage. I know they will come out again in the future to just check in to make sure everything is still working correctly and I feel secure knowing they will take care of anything thanks to the warranty they offer on their work.

    We have had a wet basement since we moved into our new built house 12 years ago…read more The last rain storm produced approximately 25 gallons of water sucked up by my wet/dry vac. We called Foundation Recovery and luckily were put in contact with Michael Drebes who took care of us with a complete waterproof System. We had Ricky and crew working on the system install and they did a fantastic job of getting it done. Last night we had our first heavy rain and our basement is dry as a bone for the first time in 12 years. A big THANK YOU to Foundation Recovery for taking such good care of our situation. No more worries & Let it rain

    Stratum Structural Systems - masonry_concrete - Updated May 2026

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