Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

Our addition needed structural care and the project team did not disappoint. I would like to…read morethank Stratum for their knowledge, professionalism and care spent cleaning up the job site. I highly recommend their services. Kristine K

Beware, Unreliable, poor craftsmanship. Started project on a Thursday said he'd be back on Friday…read more Didn't see him again till Wednesday, said he was sick? Finished the project on Wednesday said he'd be back on Thursday morning to get his stuff didn't show up till Thursday evening. Asked him to give me a brush finish but he didn't. Concrete job was roughed in and left to be called finished. Hopefully I'm not going to have to hire someone to take it out and start all over.

Kyle with Macon Concrete was outstanding to work with. We had a vision for a new driveway and third…read morelane addition, and he helped us make sure that it came to fruition in the best way possible. He was friendly, communicative, and very flexible. We had to make a couple changes in the middle of the project, and he handled them without a problem. We would definitely recommend him and use him again.

While I can't speak for other concrete companies I can say for sure and certain that if I ever need…read moreanything these are my go to guys! The estimation and response was quicker than the others I tried and the work was quality (top notch). I love my driveway and steps and have not had any issues; the work was done over a year ago.

From the owner: Need Concrete? We are the concrete contractor for you. Specializing in all concrete flatwork…read moreincluding: patios, driveways, walkways, sidewalks, steps and commercial work. Contact us now for a free concrete estimate. With over 90 years of combined experience, FCON Construction is a trusted family legacy company dedicated to bringing concrete visions to life. From foundations to sidewalks, driveways to patios, our skilled team specializes in delivering top-notch craftsmanship and superior quality in every project. Whether you're a homeowner looking to enhance your property or a business owner in need of reliable concrete solutions, we're here to help. We pride ourselves on our commitment to excellence, attention to detail, and customer satisfaction. With FCON Construction, you can trust that your project will be completed on time, within budget, and to the highest standards of quality. Discover the difference that expert craftsmanship and personalized service can make. Contact us today and let's turn your concrete vision into reality!

A wonderful company. Great work! I highly recommend Bud for any masonry work you might need!…read more Excellent

In response to your comment ... THE FACTS ARE: First, your…read moreinsurance company DID NOT contact me. I contacted them and it took multiple phone calls to talk to a person. Ask Dee G. who called who first. Secondly, why didn't you submit the photos to your insurance company? They were sent to you by us. You had them, why didn't you submit them? After all it is your claim. Thirdly, the rental contract states that you agree to be financially responsible for any and all damages. This is clearly breach of contract. Finally, your insurance representative stated that they will not issue our company a check for damages because you told them we kept your deposit, which the deposit was not enough to cover the damages. They only issue a check to you, therefore, it seems as if you are collecting and not paying for the damages caused by your employee. Wouldn't it be better business practice to make it right with a supplier than have this on your reputaion? This company rented equipment for a job they had at a local Wal Mart in Findlay, Ohio. They damaged the equipment and are refusing to pay the remaining balance of $680.35. Just a warning to other equipment rentals across the states.

I CANNOT recommend this mason highly enough. His work ethic is way above and beyond. He built us a…read morecustom mailbox. It is a work of art for my house and street. He worked, with his son assisting, in 90+ degree heat for 3 days. We kept in contact via text. I did have to wait awhile for him to get to me, but that's because he's so busy creating masterpieces. Honestly, hire this mason. You will not be sorry.

We have a rock waterfall feature into our pool that needed repair and tuckpointed. It was not an…read moreeasy place to work, either in the pool or hanging over a ledge! Masterpiece Masonry put it back together and finished it better than new, all in half a day. Great to work with and quality results.

I like that they made the process easy and straightforward. Not sure what software they use, but…read moreactually seeing what the house and yard are going to look like when the work is done really makes a difference. I like their fiberglass pools because they come in a lot of different designs, are more reasonably priced, and are easier to maintain. Great team, and high quality installation.

From the owner: Imagine your dream backyard brought to life with Meramec Pools & Outdoors! Serving the St. Louis…read moreregion, we specialize in transforming outdoor spaces into your personal vision. With over 40 years of industry experience, our locally-owned company delivers expert craftsmanship, from custom pool installations to complete outdoor living packages. Envision relaxing by a fire feature, the soothing sounds of a water feature, or enjoying a friendly game on your own sport court. We offer free consultations and detailed proposals, guiding you through a streamlined process to create the tranquil retreat or entertainer's oasis you've always desired.

Needed part of tree removed with two day notice. They responded right away. Excellent service at a…read morereasonable price.

From the owner: We offer expert tree trimming and removal, landscape design, decks, paver patios, retaining walls…read moreand walkways. Call 636-532-3226 today for your free bid.

March 29, 2024 I had a representative come to my house to review my deck and front walk. He did his…read moredemo, we reviewed the website that has a nice before|after animation that shows you how it can look. Other pictures also showed wood in far worse state than mine that they brought back the original color and "sealed" it from future rot. When he did multiple test areas he pointed out how the cleaned/treated wood would look after. So I signed up for the service. Even though the contract says "PermaSeal does not guarantee 100% removal of all coatings and stains in the wood", our deck and walk were not previously stained. The two workers showed up on the agreed date. There were storms coming into the area later that day and the guys said they were hurrying to try to get done before the storms. They power washed the deck and steps, sprayed with their sealant and then told me they were done. It was obvious that they had not done a complete job of cleaning before treating. I pointed out how most of the wood still was dirty. The tech said "well that's all I can do. To do better we would need to use a different cleaner and we're not allowed". I told them I was unhappy and wanted to talk to management. Finally got a call from Ben Jensen, President/CEO of PermaSeal. He told me he got the pictures from his tech and it looked like the wood had a stain on it already. I explained that was not the case and sent pictures of the exact same view when dry that made it evident. He said he would send a quality representative out to inspect. Weeks later, someone showed up and agreed that the original work wasn't as thorough as it should have been and that they would sand all the surfaces to get more of the existing stained look off. They sent another tech out to do the work. This tech was GREAT. Professional, thorough and courteous - far different that the first two guys that did the initial work. When he was done, I emailed back to Ben: "Two days ago your tech (Sam) came and sanded the deck and front walk. It looks remarkably better. Still shows some issues. The biggest thing is that it is clear the original team members did not do a proper job on their cleaning and treating. I am attaching pictures from yesterday. I wanted to see how things looked after we got rain the day after. I know that your treatment is supposed to fully penetrate the wood but looking at how the wood appears after sanding, I am not confident that with the reduced thoroughness of the cleaning that the treatment was applied properly. I would like to have it re-treated - NOT re-power washed. I think after sanding there would be little benefit in another power washing. Once the deck and front walk have been retreated with your chemical(s), I will be prepared to settle the account and consider the matter closed..... With the way it still looks, there should be a reduction in the outstanding balance owed. I will leave that for you to be fair. It would be advisable to make sure your sales reps don't "over promise" results." I thought that was more than reasonable request. It wouldn't have taken a tech 20-30 minutes to re-spray. He responded: "Your concerns are noted, however we do not guarantee removal of everything that is on/in the wood. Furthermore, we only need certain removal of stains in order for our sealer to penetrate, thus applying more sealant will just make it sit on top of the wood. Referring to your contract and the statement of understanding, which is a mirror copy of the presentation we have completed your project. We inform you that we will remove the stain based on the age and condition of the wood. We do not guarantee 100% removal of you stains or coating. I can assure you that your wood is sealed and warranted for 25 years. " I was also assured the job would be done right the first time. He then accused me of wanting a "new deck". I told him: "I am not expecting or requesting a new deck. Your website has a demonstration that allows a customer to slide back and forth between current and post treated. That video clearly misrepresents what was delivered for my job. In addition your sales rep did test spots and indicated that the results would be far better than what was realized. Your first crew did a half-assed (excuse my language) job because they were rushing to get done before bad weather set in that day. ....If your treatment penetrated uniformly and completely through the wood then after sanding when it got wet it should have looked the same. I don't think it's unreasonable to ask to just re-spray the chemical. It would take a fraction of the time of the original rushed job and assure all the surface was equally covered." Bottom line, beware. The PermaSeal product is grossly overpriced. Don't believe everything you see, hear and read. A simple re-spraying as a customer satisfaction gesture was a reasonable next step for the price I paid. Clearly, they just don't care. Save your money and your time. Don't use this company.

I wish I could comment on their product but can't. Their estimator came out took the measurements…read moreof my driveway and sidewalk. Showed me how the product works and then......refused to give me a quote. He said my wife had to be there and would have to schedule another appointment. I politely informed him I was a big boy and could receive the quote and discuss with my wife. According to the rep it was a company policy but the next day when corporate called to set up another appointment they seemed surprised he would not give me a quote. This tells me all I need to know about this business!!