Richie & Greg did a timely & professional job on stripping our vintage 6-panel front door. It's now back in my workshop for sanding, painting & re-hanging. Exactly what I wanted done. Even better! read more

Having worked with dozens of contractors in my time, my experience with Richie was probably the worst I've ever had. That's not hyperbole. I literally can't recall anyone who has delivered poorer quality or customer service or who was more dishonest in his dealings. And in the end, he was unwilling to even consider ways to make the job right. The project was agreed-upon to be done in two stages. A price and timeline was established and documented. He was to sand, strip, and refinish, first some bathroom cabinets and later our kitchen cabinets. I wanted to check his work with the bathroom project first. The finish was to be a cerNoused finish, off-white over off-black with a 40 sheen satin clear coat. He knew and had advance pictures of the existing doors and drawers and knew they were of a mid-1980s vintage. He did the bathroom pieces first, as agreed, taking off the slides, sanding, and refinishing, as agreed. I was to do the matching finishing on the frames, which was also key to the whole project and also a big part of the reason we wanted to start small, and work up to the kitchen. Bathroom work was fine, so we agreed to proceed with the kitchen doors and drawers. When it came to doing the kitchen doors the following year, as agreed, the work was tremendously inconsistent. He did not sand (proven by a piece of Scotch tape he painted over and also wiped glaze over.) He did not strip, as we agreed, but said since the original surface was lacquer, he just sprayed over. (Not as resilient at all.) The nice finishes he delivered with the earlier part of the job were not delivered in the latter. He painted and glazed over hairs, and did not sand the minor scratches. And while he did remove the slides to the drawers, he did not reinstall them on each drawer as he had before. He just handed me a bundle and said 'good luck with these.' Then in looking at the actual glazing work, it honestly looked like it was done by a child. 'You should not see brush strokes in glaze in cerusing work,' was the expert advice he gave me at the start of the project. The work did not meet this standard at all. No attempt was made to match the glazing level (cloudiness or contrast) between each piece. And while red oak can provide an inconsistent base when grain is compared between pieces, again it was blatantly obvious no effort was made toward providing consistency. To top that off, he changed from 40 sheen (satin) to semi-gloss, and tried to tell me he didn't. It in no way matched the sheen he provided with the earlier (bathroom) pieces and it further highlighted all the flaws in his workmanship. To top off the experience, he refused to release my pieces until I paid him nearly double the agreed price, stating simply, 'This was just harder than I expected.' Really? Fact is, knowing I had driven three hours to deliver and pick up the work, and had been working on the frames and ends in the kitchen, he was basically holding the pieces for ransom, knowing I couldn't replace them. I knew at that point I needed to pay in order to meet the deadline, and work it out in the legal system. We are well beyond disappointed with both his workmanship and the way he does business. In no way could we recommend this shop. read more

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Richie and his team, including Greg, are outstanding! They are professional, skilled, and conscientious. They kept us up to date on the process and work, performed as promised, and left us with kitchen and bathroom cabinets which now look like new again. read more

Richie and his crew came in and refinished our white, Amish-made kitchen cabinets. They look as good as the day they were installed 15 years ago. Richie is a pleasure to work with. He and his crew came when they said they would come. They presented a schedule of what they would do each day and they adhered to that schedule to the T. When we asked him to come back a few days after they had completed the project to touch up two spots, he was there the next day even though we had already fully paid him. He is a conscientious professional. We trust him and the quality of his work. read more

Richie did a great job on my kitchen cabinets. He explained his process in detail and answered my many questions and texts. His crew showed up on time and did a great job! I had a few touch ups and he worked with my schedule and came back out to address the issues. I would highly recommend him. read more

Richie's completed a home project for us that included painting our kitchen cabinets and refinishing our oak kitchen table. The work was done on time, exactly as described with no surprises. The workers performed their jobs in a friendly professional manner. The project required a few follow up visits which were handled successfully and hassle free. We couldn't be happier with the results and would highly recommend Richie's to anyone considering any type of refinishing project. Jim & Ellen S. read more

Highly recommend. The quality of work is remarkable. We had 2 high priced but worn and damaged tables refinished. They now look almost brand new. The care and service displayed was top class. Next we will look at having work done on our kitchen cabinets. read more

Have used Richie for 10+ years. He was recommended by my interior decorator and now I recommend him to friends and family. He has made repairs to furniture and built in cabinets to look new again. He has years of experience and we trust his opinion and hard work! read more

I recently had richies refinish my cabinets ....I cannot say enough good things about this company. Top quality work, very professional. I will use them again to refinish cabinets in my basement !!!! read more

I have been taking furniture to Richie's for several years and their work is beyond compare. They always exceed my expectations. They really do treat each piece they work on like a treasured heirloom. I recently had my mom's cedar chest that she purchased in 1947 when she was 17 and it is absolutely beautiful. I am using it as a coffee table in front of our sofa in our sunroom. Thanks Richie and crew, I have some more pieces to refinish, so I will be back. read more

We have had trouble with some small chips in our fairly new kitchen cabinets. Richie came out and did an awesome job of touching up the chipped places. He is very personable and professional. I find texting him is the best way to make contact. Both times he arrived when he said he would. We will use him again! read more

Richies is not very professional or reliable. We had an estimate done and it has been 3 weeks trying to get a response from him as to his quote/costs. If able to get him on phone, he makes vain promises to return your call that day and then still does not a week later. Does not show when he makes an appointment. Very poor business! read more