Ryan Thomas came by today to check my basement for water in that I noticed Late Saturday night. I called on Monday scheduled an appointment expecting the worst because of all the rain we have received lately. They were on time for the appointment and after a through inspection of the outside of the house started checking where the water was dripping in He remove some insulation and found the culprit. A water line to the icemaker! He could have taken out the patio deck and had to get under the slab the family room is on to repair the area I thought the leak was coming from. Thanks to his astute inspection, I believe he could have saved me thousands in unnecessary expenses. I cannot say enough about their professional approach. Thanks Ryan and Fenton Basement Recovery Systems. Craig Hart read more

Salesman named "Will" was completely disrespectful. He offered me no other solution than rip out the entire basement and start over. He also said I should sell my house ! Never trust these douchebags... they send stupid kids as salesman... can't imagine they do good work. read more

Had concrete repair work done on 8/5/26. Part of the concrete work is cracking and I can't get anyone to tell when they will repair it. The contract says there is a 5 year warranty on the work. I'm about to dispute the charge on my card. read more

Ryan S and Mitchell L just left from finishing the job of raising my concrete porch. They did a great job. Got here early and finished within the agreed upon time. Ryan went through what they were going to do, and how it needed to be done. Cleaned up the mess before leaving. Looks great. Thanks for the good customer experience read more

We have had FRS completely 2 major projects for us this past year and have been happy with both projects. While nothing about French drains or foundation repair is fun, exciting or cheap; we knew we had to get some of this work done to our home due to some minor flooding/cracks in the foundation. After doing some research and asking for bids, we decided to work with FRS since we knew they would do a thorough job and offer a nice warranty for their work. Not to mention how everyone we worked with was super helpful and friendly and they explained lots of things to us in ways that we could understand. When you are going to spend $$$ on something as massive as a french drain and foundation repair, you really want to make sure you have some of the best people to work with and FRS was it for us. Earlier this week, we had Dylan and Sam out at the house so they could work on the side to help us with drainage and repairing the foundation. I really have no idea how this is done, but they managed to do it in just under 3 days and took great care of the yard and our neighbors yard while they were working so they did not make a mess or damage anything. Knowing that these giant house repairs have been completed, I know that our house will be taken care of we won't be experiencing any more damage. I know they will come out again in the future to just check in to make sure everything is still working correctly and I feel secure knowing they will take care of anything thanks to the warranty they offer on their work. read more

We have had a wet basement since we moved into our new built house 12 years ago. The last rain storm produced approximately 25 gallons of water sucked up by my wet/dry vac. We called Foundation Recovery and luckily were put in contact with Michael Drebes who took care of us with a complete waterproof System. We had Ricky and crew working on the system install and they did a fantastic job of getting it done. Last night we had our first heavy rain and our basement is dry as a bone for the first time in 12 years. A big THANK YOU to Foundation Recovery for taking such good care of our situation. No more worries & Let it rain read more

great company! Very responsive and helpful. They answered all of my questions with understanding and knowledge. highly recommend !

Waterproofing the house starts here. Cost is reasonable and service is fast. Torrential rains over the past years have tested and proven quality of work. They can partner up with lender too if financing is needed. I use to worry about basement leaks - now I can rest easy. Money well spent for peace of mind. Product included three sump pumps one being battery operated when power goes out. read more

First, shout out to Gary and his crew for the work they did on our foundation. We have an old brick home with columns needing to be supported. They were very communicative and professional. I feel much more at ease knowing they completed with such precision. The sale team on the other hand need some work on their communication and processes. While everything that was an issue prior the start of the project did get handled to my satisfaction, the back and forth to make it happen was unnecessarily difficult. I will more than likely use FRS again for another foundation based project in the future. read more

Derek Sprinz and Greg Harvey were punctual, professional and thorough. I had a chip in the cement in my driveway that wasn't part of the estimate. They went the extra mile to address it for me. read more

We are extremely happy with the workmanship on our basement, and we highly appreciate the warranty provided by Foundation Recovery Systems on the work they performed for our homes longevity. Today we had our 1 year checkup and their Service Technician Jesse F. was very professional in every way, and he provided us with a detailed report of his inspection findings, which gives us a lot of peace of mind. I've already recommended FRS to others! read more

Sending out solid thanks to a great crew! Travis Clark, Brian Eskridge, Justin Geigling, and Tyler Davies... anyone would be lucky to have these guys working for them. Very down to earth, approachable & respectful. They took time the time to explain the process fully, including any concerns our family had during the renovation... They treated our home as if it were their own, making sure the job was done right. I appreciate and respect the professional, human nature with which they completed the job. Travis... great communication. Always took time whenever I called. Reliable, honest, his heart in the right place. Made sure the thing was done right. Hard to find this kind of help these days... Kudos and gratitude to the whole crew ~ Thank you guys! read more

Was happy with the work that they did. Explained the whole process to me and left our place neat and with a job i feel is well done.

The job was completed to my absolute satisfaction. Thank you Foundation Recovery Systems for your hard work. Beth and Jeff G read more

Our experience was very good. Marland, Johnny, and Jordan did a great job. They were on time, courteous, and completed the job on time. Great communication before arriving. Rick and Cynde read more

Horrible company! They don't answer their phones, there equipment is always breaking and they lie! They have rescheduled multiple times and still haven't gotten the job done! Asked for our deposit back, was told it's in the mail, still haven't received it. Go somewhere else to get your repairs done! read more

Derek & Moises were both professional and courteous. Knowledgeable of their jobs and patient with explanations to our questions. They were on time and mindful of our property and the after clean up. I wish we had before and after pictures, but we are more than pleased and have many clients we will recommend FRS. Best OTIC Old Town Insurance Center read more

Very pleased with the response and attention given to me after the initial appointment was missed. Devon and his crew are very pleasant and answered so many questions that I had. Thank you so much for the care and attention that was given to my project. read more

Our project turned out to be very disappointing and more expensive than expected. Kevin did an evaluation of our situation and proposed a plan that seemed reasonable. Things quickly went sideways after the first day. Kevin's plan called for four indoor piers which meant digging 3' x 3' holes in our finished basement family room. This soon morphed to five additional holes in one of our bedrooms. As they worked in one of the holes they discovered that the foundation was deeper than anticipated which meant they would need to shore up the holes to protect the integrity of the basement floor and the workers. This led to an alteration of the project whereby they decided not to install indoor piers after all and to limit the project to piers in just one corner of the basement instead of both exposed corners of our walkout basement. Now we were stuck with 9 holes that needed to be concreted over. We will have to replace the flooring in the bedroom and family room - an ADDITIONAL $6,000+ of expense we had not contemplated when we thought we could patch in the four holes in the family room with leftover flooring from the initial installation. The side of the house had what could best be described as five large foxholes in which the crew installed a number of piers. When they finished it did not look as though the repairs had resolved one of the telltale signs of the foundation problem, namely the gaps in the doors. The final issue was that the crew simply refilled the holes that had been dug with no attempt at smoothing out the dirt leaving small piles of rock and dirt to be dealt with. A superintendent came to the house after I raised concerns about the yard and said that they were not responsible for putting the yard back anywhere close to the condition they found it in and that the upcoming rains would help some of the piles compress. Furthermore, he told me that we had good grass on that side of the house so it should fill in the areas that were still dirt and rock covered once the soil recompacted. I later sent him pictures showing our downspouts were not connected to the conduits that move the rain away from our yard. CRICKETS ON THAT ISSUE. As mentioned above, I wondered about the effectiveness of the repair ($20,000 worth of work) and asked that our house be reevaluated so that I can someday assure a future buyer of the property that we identified and rectified the problem. CRICKETS ON THAT ISSUE. I have waited a couple of weeks to post this review hoping they would resolve my concerns. I doubt that I will ever hear from them again. To anyone looking at reviews, remember: Forewarned is Forearmed. read more

While the sales people and management were very responsive, the actual installers were less than effective after their first attempt. They came back after the initial process to correct some of the drains that were installed and over the last few months I've come to realize that they still didn't put the effort in that they should have. It seemed like after the first scheduled install they came back with a significant crew that was scheduled for an extended time, but yet failed to address some of the drainage counters that I asked to have corrected. The project turned out to work reasonably well, but could've been done better. It seems to me that they should have better supervision of the crews to get the best results. read more

We just had our basement water proofed and sump pump installed. The experience with Foundation Recovery was top notch from beginning to end. The crew they sent out, Brady, Davon, Dave, Nate and Billy, were very polite and respectful. Their work ethic and knowledge of the work to be done was outstanding. Brady explained everything from start to finish in way that was very understandable. Highly recommend this company and crew. read more

Recently, I had Foundation Recovery Systems level my garage floor. (It had cracked right up the middle, front to back.) William called and scheduled an appointment. He was very professional and very clear in explaining the problem and the solution. We scheduled the repair. Derek & Moises arrived to do the work. Again...VERY PROFESSIONAL! I highly recommend them and I will definitely be recommending this company to friends and clients! Sherrie H. read more

I've had it with this company. I removed my last negative review because we were asked to remove it since they came out to "rectify" our situation. HOWEVER, the work they did, once again did not solve the problem. We paid thousands and thousands of dollars 3+ years ago to ensure that our basement does not leak yet here we are! We've had crews out 7,8,9 times in 3 years and they can't seem to fix the problem even though every time they come out they assure us that this time it should work.....well it hasn't and I am beyond fed up! We are left with half of our house as unusable space and it's ridiculous! I will continue to post a review every single day from here on out until our situation is fixed COMPLETELY. THEY NEED TO WORK ON COMMUNICATING WITH THEIR EMPLOYEES AND NOT SEND A DIFFERENT CREW TO US EVERY TIME! The last time they came out their crew actually had the audacity to ask us, the homeowners, so what are we doing here today? Good question! How about you tell us! Get it together Foundation Recovery Systems! Sincerely, a VERY VERY UNHAPPY AND FRUSTRATED CUSTOMER. read more

Foundation Recovery Systems - Waterproofing Near Me - Fenton, Missouri

See all

We had Foundation Recovery Systems come out in August after our basement had significant water. After presenting a solution of needing PolyRenewal under our garage. I asked what the process was if that was not the correct solution and was told "look at our reviews - we will take care of you." When the water came back this past fall, I called back and had to wait weeks for someone to contact me. When they did send someone out he told me we were out of luck for the cost of the repairs already done and quoted us another 8,000 for additional work. We are extremely upset up by the service we reviewed and the lack of a solution to our problem. read more

Neil Frank came out to inspect some foundation issues I was concerned about and did a great job. He was very professional and thorough with taking measurements and answering al questions. He determined that there was hno immediate need for foundation repairs, but did tell me about the benchmarking service they offer. Though no services were provided other than the inspection, everything felt honest and trustworthy. read more

Before the tech even left our house, we knew we would not be using this company. The hard sell approach and telling us to not bother calling anyone else, as well as trying to get us to book something immediately was enough to completely turn us off. If that wasn't enough, a preachy, condescending follow-up email pretty much sealed the deal. Don't really care how good this company might be or thinks they are, the high-pressure sale tactics as well as outrageous rates were enough of a reason to not select them for a foundation repair. read more

They were not able to fix the problem but they came and looked and made it right by refunding my money so that I could do something else to get it fixed. read more

I would like to highly recommend Foundation Recovery and their crew for great service. Josh the foreman, Toney the co-foreman, and Don the installer did a great job on installing a drainage system to my home in a timely and efficient manner as well as answering all my concerns. This is the second time I have used Foundation Recovery and have been very satisfied with their work. read more

Great company, I looked around at foundation repair systems, and thought I'd give them the job. They were competitively priced and after looking at the reviews we moved forward with the work. Crew was easy to work with, and Brandon did a thorough job. Walls are stable now and basement is looking great. Thanks for the work and an awesome job! read more

Zach Sanders was prompt and very professional when performing our follow up inspection he made sure we were at 100%. He spent ensuring every item was in excellent condition. Thanks so much!! read more

High customer satisfaction with both sale, installation and follow-up. Douglas Helfrich was outstanding representative of the company and Tyler's crew was outstanding and were tidy after the job was completed. Follow up by Douglas Helfrich was unbeatable. Highly recommend this team. read more

I have been using Foundation Recovery Systems for all my basement fixes. They have been great. The last job was installing piers on the corner of my house so it would stop sinking. They did a great job and even landscaped when they were finished. read more

Darrell was professional, courteous and considerate of our situation. Gave us a quote that was extremely comprehensive and lower than we expected. He thoroughly explained the work that would be done and patiently answered our numerous questions. I trust that his professionalism is indicative of Foundation Recovery Systems as a whole. Very highly recommended! read more

April 29th, we agreed for them to begin work on leveling our patio. We were rescheduled 4 times, with no work being completed. When they started on the project, the forman told us they could not fix the issues at hand. This was because the forman was not following the process that was sold to us by the salesman. The forman did not bring the tools and materials needed to complete the work as described by the salesman. Once again, we were rescheduled. The forman came back to level the patio, and again not wanting to replace the bad concrete, which is what was sold to us. They rescheduled again for July 31st. After using vacation to for 7/31, I get a call that they are cancelling our project, and will be refunding us of our deposit. Had I known that in advance, I would not have wasted a vacation day. read more

See all

They are eager to sell their products and service. They are eager to sell their extended service plans. But when it comes to doing repairs they are not so quick. We had been waiting weeks for a repair person to come fix our dehumidifier. He finally came but it quit working again the next day. Now we have to wait 2 more weeks for him to come back. We bought this system because my husband has breathing problems. We need it fixed ASAP. read more

My basement didn't pass inspection and I had tenants moving in very quickly, causing a short deadline for the project. Brian and his team went in and got it done and went the extra mile to even move my things out of the way and move them back. His communication was very helpful and he also worked with me on pricing/financing. Will be using them again for future projects! read more

The waterproofing was performed both inside and outside of the house. As I have not had any serious storms since; I can't say that everything is working as it should. The foreman Greg was great to work with and rearranged some plans to better fit my needs to keep water out of my basement. The men worked really hard in very hot weather and were professional and nice. The one area that needs to be improved is communication with the office and supervisors. read more

UPDATE!! Crisis resolved! We called several times on Thursday and left messages because no one was answering the phone. Because of that we ended up calling the service tech that provided the original bid, Trevor. He was just getting back into the office and he assured us he would find out what was going on and provide us an update ASAP. He called back in five minutes and told us that Tyler would call us in the morning to provide a time for him and his crew to arrive at our home to complete the job. Tyler called at 8:45 and estimated that he and his team would arrive around 2pm. He did update us several times throughout the day stating the job they were working on was running behind. They finally arrived around 4pm and the General Manager Colton came to speak with us and apologized for the situation. He inspected the area and told us that Tyler and his crew were one of his best teams and they would get the job done. The team quickly went to work and had everything ready for concrete, but they didn't have enough to finish, he showed us what needed to be done and said he would be back with his team first thing in the morning. Tyler and his team arrived early and completed the job without any further delays. This whole situation could have been avoided with the business providing us updates, after being so invested in FR it was frustrating to be ignored. However, it's done and we'll move on. read more

Zach came out to do our yearly checkup on our foundation work they completed at the end of September '22. He was very kind, polite, and knowledgeable. I really appreciate how this company puts their customers first. read more

Jesse Feeler followed up with an annual inspection and service. He was professional, courteous, and knowledgeable. Thanks for keeping the basement dry! read more