Derek Sprinz and Greg Harvey were punctual, professional and thorough. I had a chip in the cement…read morein my driveway that wasn't part of the estimate. They went the extra mile to address it for me.

I would never recommend this company to anyone. Never. I paid $30,000 to Foundation Recovery…read moreSystems to fix a flooding basement, and here I am months later; still flooded. Still leaking. Nothing was actually fixed. I trusted them because I saw their commercials everywhere and figured a company that big would know what they were doing. I was wrong. They came in, did their "assessment," and told me exactly what needed to be done. I paid for two walls to be repaired. When it was done, I thought the nightmare was finally over. It wasn't. The water still comes in at every edge; it's the exact same places they told me they were sealing. When I actually looked at what they'd done, it wasn't a real repair at all. It looked like plastic sheeting stapled up behind the wall. For $30,000. I am a senior, and I feel like I was taken advantage of and scammed by this company. Now there's mold growing in my basement because of their failed work. I have a tenant living there, and she is pregnant. Black mold is not something you can ignore; it's a real health risk for her and her baby. This wasn't a minor issue. This should have been fixed correctly the first time for that kind of money. I am so disappointed and honestly disgusted. I trusted a company with a name that sounds official and reliable, "Foundation Recovery Systems," and instead I got a sloppy, careless, incomplete job that left my home in worse shape than before, with a health hazard on top of it. Do not make the same mistake I did. Get someone else. Get a real inspection. Do not trust this company with your home or your money.

Be careful to watch the execution process aligned with contract. Bumpy ride to the final destinationread more

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

I decided on high and Dry to perform some long overdue crack repairs in my basement. At the first…read moremeeting with one of their staff I was taken with their straightforward honesty and expertise and chose them over another well known firm to fix my basement. Their pricing was very fair and when the crew arrived to do the work they were friendly, polite and capable. The work was done well and they left the work areas neat and clean, no mess or debris left behind. Weeks later a heavy rain revealed some leakage behind a couple electrical receptacles I had thought were too much trouble to remove and hoped we could get away with not sealing the cracks behind them. When I called them back they were on it immediately and scheduled a follow-up visit to address the leaks. I was able to remove the electrical boxes to give them access and found another 4 feet of cracks besides. They arrived right on time, repaired both the hidden and the newfound cracks and did it all at no charge, even though it was no fault of theirs. I am truly impressed with the quality of their people and their work. I could not recommend High and Dry any more highly.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

I called first and estimate after hearing advertising on the radio. The front sidewalk split from…read morethe porch and the first section was about 2+" lower. It has become a big trip hazzard. The owner was out within a few hours to give me an estimate. The work of jacking up the walk and filling a large void under porch was done quickly and efficiently with the site perfectly cleaned up afterwards. It looks beautiful. Don't know why we waited so long to call in the first place.

From the owner: Home Shield Foundation has been committed to providing homeowners in St. Louis, Missouri, and…read moresurrounding areas with reliable, high-quality foundation repair, basement waterproofing, and crack repair services. With over 25 years of experience in real estate and construction, we know what it takes to keep your home safe, stable, and secure for years to come. We specialize in: Basement Waterproofing Crack Repair Poly Jacking Concrete Leveling Foundation Repair Block Foundation Repair Carbon Fiber Repair Sump Pump Installation Sump Pump Replacement Drain tile installation

Their work was top notch on a 2 family flat we are rehabbing. They arrived on time and got job done…read morein time specified. They also did some extra work just because they didn't want to leave it at n bad shape. When I requested more work they worked with me on price. We are doing this on a 203k FHA and they were able to work with that and not get upset at delays dealing with FHA. Their cleanup was great as well.

I called to have them do a repair/replacement of the crown portion of my chimney. The owner came…read moreout the same day, sent me a quote the next day and the work was completed within a week. GREAT WORK, very professional.

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

Our newly built home had many unforeseen problems commencing at first with a crack that we were not…read moretold about that was hastily patched by the builders, followed by a crack under our basement window that recently started to leak. I am especially grateful to Waterproof Solutions for the way they took the time to look out for the little man and have my back when the builder was only looking out for himself. I will have no hesitation in employing Waterproof Solutions on future projects and therefore look forward to working with any of their workers again; it was a pleasure working with the whole team, demonstrating a positive "can and will do approach" throughout. In conclusion, thank you to a company that has their priorities straight when many others don't.

I hired Waterproof Solutions in January 2022 to install an interior drain and sump on two walls…read more($5,000, lifetime warranty on treated walls). In June 2025, after an extremely wet spring in St. Louis, water entered through a wall they treated. The sump pit has been bone dry and the pump has never run since installation. I requested a refund, per the terms of the contract. On June 11, their representative said the company had changed ownership and would not honor the prior warranty. As of today, the issue remains unresolved. I will update this review if the company provides a fair resolution.

Ronnie A Took the time to explain his work and I feel great…read moreabout the job he did, kind and knowledgeable. Would highly recommend Ronnie!

We hired Woods Basement to level and brace the utility room floor, because it was beginning to sag…read more The crew they sent out jacked the house up in the wrong spot and caused damage to the house. The utility room floor is still untouched, and getting worse. We've been trying to get them to fix everything and they are refusing. They even tried to deny working on the house at first because we paid cash. This has been going on for over a year now. We have the IL Attorney General involved, but Woods still has yet to rectify anything. We are expecting Woods to do the right thing especially with such a big motto to live up to and apparently with all this money they have to spend on paying people for good ratings; how about just do the right thing and earn the good rating like a good company does. Do the right thing Woods and fix our home so we don't have to go any further in this case. We know you can and we appreciate that.

I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a…read morelarge void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

Nick was very knowledgeable and did a great job tuckpointing our historic brick home. We will…read moredefinitely be using again for our stone foundation.

From the owner: 20 years experience! Small locally owned businessread more