We have had a wet basement since we moved into our new built house 12 years ago…read more The last rain storm produced approximately 25 gallons of water sucked up by my wet/dry vac. We called Foundation Recovery and luckily were put in contact with Michael Drebes who took care of us with a complete waterproof System. We had Ricky and crew working on the system install and they did a fantastic job of getting it done. Last night we had our first heavy rain and our basement is dry as a bone for the first time in 12 years. A big THANK YOU to Foundation Recovery for taking such good care of our situation. No more worries & Let it rain

We have had FRS completely 2 major projects for us this past year and have been happy with both…read moreprojects. While nothing about French drains or foundation repair is fun, exciting or cheap; we knew we had to get some of this work done to our home due to some minor flooding/cracks in the foundation. After doing some research and asking for bids, we decided to work with FRS since we knew they would do a thorough job and offer a nice warranty for their work. Not to mention how everyone we worked with was super helpful and friendly and they explained lots of things to us in ways that we could understand. When you are going to spend $$$ on something as massive as a french drain and foundation repair, you really want to make sure you have some of the best people to work with and FRS was it for us. Earlier this week, we had Dylan and Sam out at the house so they could work on the side to help us with drainage and repairing the foundation. I really have no idea how this is done, but they managed to do it in just under 3 days and took great care of the yard and our neighbors yard while they were working so they did not make a mess or damage anything. Knowing that these giant house repairs have been completed, I know that our house will be taken care of we won't be experiencing any more damage. I know they will come out again in the future to just check in to make sure everything is still working correctly and I feel secure knowing they will take care of anything thanks to the warranty they offer on their work.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

We called several companies for quotes for the crack in our basement wall. High & Dry were by far…read morethe most responsive, best priced, and could come fix it within 2 weeks. We are so glad we chose them!

I renovate homes for resale as well as own & manage investment properties. I highly recommend Atlas…read moreFoundation from Fenton, MO. They are honest and sincere and will help you solve your problems as economically as possible. The crew was friendly and professional. I would not recommend working with any other foundation company in St Louis or Illinois as I found them all to be dishonest, manipulative using fear tactics. Most of them are not the company they claim to be and hide behind a fictitious name withholding the actual company they work under.   I found Atlas Foundation to be transparent.   Mike Willard is the owner and is an experienced professional. His wife helps manage the office and the jobs.  Both were very organized and efficient.  The work was done quickly and professionally.  The warranty is fair and resonable.  Thank you Atlas Foundation for helping me solve my foundation issues at a reasonable price and being pleasant to work with.

This company came out to mudjack and level my driveway. After work was completed the driveway is…read morestill uneven. I have 6 holes that they drilled and filled with grey color grout that does not match my beige colored concrete and in the process they chipped off a piece of one of my concrete slabs that they came out and poorly patched up which has already cracked. Whole job looks poor and unsatisfactory. I attempted to contact the company to resolve but they are ignoring me. Filing a dispute with cc company and leaving negative reviews to warn others. Look elsewhere if you want quality work and good customer service.

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

The reason I'd selected this business is because of their reviews, but the end result has been…read moredisappointing. Initially, things started off good: customer service, prompt reply, assessment from design consultant, contract signed, and the final project. Things went bad when it came to the execution of the contract. Work was done accordingly with the crew, but an over reach occurred on their end when on the day of the installment the project was modified. This was unbeknownst to me until weeks later I was billed. Reaching out was a lot of hit and misses and advice to only handle this with the consultant. Unfortunately, it wasn't resolved even when said discussion concluded with PJ specialist taking accountability for the misunderstanding. A year passed and now I'm still being asked to pay for work I did not sign to. And threatened that fees may incur. Over 6 Months had passed with no contact and now this recurred. I paid 100% upfront. But hearsay from its team has overruled. And yet here I am -still trying to find equity.

These people did major foundation repair on our house. That repair is now leaking with the current…read morerains. of course, they seem to be no longer in business, so the lifetime warranty upsell is useless. Lesson learned, lifetime warranties are only good for as long as the companies stay in business, which is pretty much meaningless these days.

Trying to contact them for warranty service. They do not answer the phone or return calls or…read moreemails. I think they may be belly up.

I waited a bit to post this because I wanted to be sure it was fair. I found a Groupon 4 years ago…read morewhen I installed the sump pump and drain tile in the first half of my basement (as a public school teacher with 3 jobs, I could only afford half at that time). +1 star for discount!! The pump quit working; they said a lot of customers had that issue. They installed a new one w/out incident; +1 star for that. This spring, I decided to waterproof the remaining 2 walls. Before I could do that, the tile started leaking & the downspout they installed did too (see video). In sum, in the 4.5 years since this was installed: the pump had to be replaced; the drain tile is malfunctioning and letting in leaks; and the downspout came apart, allowing everything the pump ejects to sink back down into my basement. I emailed the contractor a specific question: when can someone come out to address these problems, regardless of whether or not I hired them to do the rest of the basement? Weeks passed and I got no definite answer. They were immediate in their response for a bid request; but inconsistent in responses to warranty issues. Was I able to go to Lowe's, buy a caulking gun and silicone, watch some Youtube videos, and eventually complete the repair myself? Yes. Should I have had to when my warranty covered the issue? I don't believe so. In the end, I chose to hire another (more expensive) company to do the rest of my waterproofing because I wanted a BBB-accredited company that would communicate reliably & follow through when needed.

I used this company to poly jack cracks in my patio. At no time did they suggest that this was not…read morethe proper venue for repair so I imagine that they felt it was. I expected them to level the cracked pieces of concrete so that they would go together. I am very dissatisfied with the results. Perhaps I did not understand the scope of their service but I certainly expected cracked pieces to be pushed together. All that happened was that one piece of concrete was better aligned with its neighboring piece. I did voice complaints with them but they felt that that was the best they could do. So frankly I am quite dissatisfied and feel like I have wasted a few thousand dollars. Sent from Yahoo Mail for iPad

I called first and estimate after hearing advertising on the radio. The front sidewalk split from…read morethe porch and the first section was about 2+" lower. It has become a big trip hazzard. The owner was out within a few hours to give me an estimate. The work of jacking up the walk and filling a large void under porch was done quickly and efficiently with the site perfectly cleaned up afterwards. It looks beautiful. Don't know why we waited so long to call in the first place.

From the owner: Home Shield Foundation has been committed to providing homeowners in St. Louis, Missouri, and…read moresurrounding areas with reliable, high-quality foundation repair, basement waterproofing, and crack repair services. With over 25 years of experience in real estate and construction, we know what it takes to keep your home safe, stable, and secure for years to come. We specialize in: Basement Waterproofing Crack Repair Poly Jacking Concrete Leveling Foundation Repair Block Foundation Repair Carbon Fiber Repair Sump Pump Installation Sump Pump Replacement Drain tile installation