#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

Choosing a home with the original wood floors was a must-have for us. When we moved into our 1895…read moreTower Grove East home a couple years ago, it had exactly what we were looking for--beautiful heart pine floors throughout--but they were in rough shape. They showed years of deferred maintenance, damage from the previous owners' pets, and a few footprints from their DIY refinishing job-gone-wrong. After speaking with a few companies, we were skeptical of whether we'd be able to bring these old floors back to life. When we met Jim at Abeln Floor Systems, we instantly saw that he was passionate about restoration. His expertise is unparalleled and we knew he was the right person for this job. Jim also had an inventory that would help us repair a few tricky areas that required special attention and odd-sized boards. We kicked off the job by doing a walkthrough with both Jim and his crew member Kenny. This ensured we had a shared expectation of outcomes and gave us all the opportunity to flag any areas of concern before the work started. Throughout the process, both Jim and Kenny were incredibly transparent and proactive with their communications; we received a daily check in call to share updates, ask questions, and confirm we were satisfied with the work so far. I couldn't imagine a better outcome and my biggest regret is that we didn't do this project sooner. I mean, look at the pictures!! The floors are immaculate and have made such a significant impact in restoring this home's character. Jim and Kenny were both amazing to work with and I'm so thankful that we were able to do this project with them. If you are looking for high-quality outcomes and a trustworthy crew, look no further. This is the best team you could hire in greater St. Louis.

I would highly recommend Jim and his group for any floor project you need. Our home is an older…read moreVictorian home in Webster, ~120 years old. We have wood floors throughout, except for for whatever reason two of the bedrooms they put this carpet into the middle... Which, of course when we moved in one of our dogs promptly decided to use as a bathroom whenever she wanted. The carpet didn't look great, didn't smell great, collects dust all that bad stuff. Plus, it just didn't match the rest of the house. Jim was able to come in here and start on Tuesday and by Saturday the floors were ready and we could move the furniture back in. The finished product looks amazing and they were just a really good group of people to work with. If you're going to have somebody in your home for a few days in a row it definitely helps to have friendly and trustworthy people. I would highly recommend him to anybody.

They are honest people who are great to do business with. Very high quality products. Can't…read morerecommend them enough.

We had a great experience with Folkweave. We had them put down carpeting and also Hallmark…read moreengineered wood. The floors look amazing and the guys were able to problem solve on the go as needed in a couple areas where we needed to come up with some options and solutions. Honest, knowledgeable, professional business. Jordon is great to work with, as is the whole team.

They resurfaced my floors and they look great! Good communication, reasonably priced and good work.read more

From the owner: New Generations Hardwood Floors provides wood floor installation, refinishing, repair, and…read moremaintenance services in Saint Louis, MO.

I love my hard wood floors! I asked a realtor friend of mine for a recommendation and she told me…read moreabout Mick at Woods Flooring. Of note he showed up on time for two meetings to get the scope of the job down, provided me with a concise written estimate and a detailed invoice when the job was done. Speaking of the job, it was done timely and very well. This wasn't my first go around with hardwood, I've done projects in Chicago and I have a cousin who owns a firm that does high end hardwood also. So when I met Mick, I felt at ease he knew what he was talking about. Handling a rehab from 300 miles a way can be challenging. He was responsive, we did have some calls and texts going back and forth. There were also picture updates. At the end of the job everything was cleaned up. Everyone that comes in raves about the floors, I did pick out flooring that cost a little more than some of the other stuff, as tempting as the sale hardwood was. Both elements have to come together, no matter how nice the flooring is if the installation is poor, it shows. If I ever need to do more hardwood flooring he will be the first and only call and I recommend him highly.

From the owner: We offer professional hardwood floor refinishing and installation with over 15 years experience…read more Dust free

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.