Between stubborn pet odors and recent rain water intrusion, it became necessary to replace carpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way. read more

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We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the second story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process. read more

Key Carpet - Living room carpeting by Key Carpet - Carpeting Near Me - St. Louis, Missouri

Special orders NOT recommended! Great installation. But special order carpet took almost 2 months to arrive. Kept getting false installation start date from manufacturer. 3 weeks before installation the manufacturer said the carpet will be delayed because the machine that makes the carpet was mis-calibrated. Took 3 weeks additional just to recalibrate their machine?.. Service is friendly but delay after delay was VERY frustrating. If you want new carpet before moving into a new home purchase, I recommend NOT choosing special order carpet. read more

Having just bought a new home, I was looking to replace existing carpet. I started looking at Home Depot. Then I went to Advance Carpet. I had picked out carpeting I had liked at Home Depot, however, the price was fairly high in my opinion. I was referred to Key Carpet by someone who had told me that I would not be disappointed. I will tell you that I was extremely pleased with Ray, the owner, as well as his knowledge and variety of carpeting he had in stock. The installers were excellent as well. They got in and out and did a very professional job. I cannot even tell where seems meet in the carpet. Bottom line, you will not be disappointed and Key Carpet will beat any big box carpet store hands down. Home Depot wanted more than $2,000 for the same, if not similar carpet that I was looking at. BONUS: Neighbor asked where we got our carpet from. When I told him where, he said that the best place in town (quality and price) as the neighbor was a regional carpet dealer. Ray, your operation and team were excellent and we are very pleased customers. read more

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I called a few days ago to ask wheb they could come out for a quote. I was told I'd have to ask the president of the company myself. Not that they would reach out to the proper person themselves, and get back with me, but that they would give me another phone number to call, and ask someone else. Weird, right? So I did that, and I haven't heard anything back. So today, Friday afternoon, I called the main number back that they have listed for customers to call. After only 3 rings the call disconnected. I tried again and that time it did it after 4 rings. It's 4:30 and you close at 5. There's no reason you can't answer a call, but I do really appreciate you showing exactly the kind of people you are right off the bat. Poor, poor service. Would not recommend and we'll gladly call another company who actually takes phone calls and wants business. read more

Wow! They quoted me 1/2 of what Lowe's did and got in and out faster than others too! It was an 8 hour work day for 700 sqft and they were super polite and nice! 1000% recommend. read more

Key Carpet - a close up of a set of stairs - Carpeting Near Me - St. Louis, Missouri

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Excellent service! Great communication from Kristin, speedy install, and quality carpet. Will definitely use them again for future projects.

We had a great experience with this company. Fast efficient installation with very professional employees who had our installation as their priority. Only took three days for our entire finished baSement area. Would definitely use them again and reCommend to others. read more

I was searching to replace carpet and flooring for a rental property and found Key Carpet on line. I'd never heard of them, so I was a bit apprehensive. Met with one of their designers, Laurie, at the property and she immediately put me at ease. She had great ideas and was very honest about what should be done and what wasn't really necessary. The bid was FAR less expensive than other bids. So, that made me nervous!! However, the finished product is beautiful. The installers did an amazing job, (didn't mark up the freshly painted walls at all) and the place looks like new! Extremely happy with Key Carpet !! read more

Key Carpet is great! They helped me replace all the carpets in my house prior to selling it. The carpets look fantastic at a reasonable price and the house went under contract in just a few days. Thanks Key Carpet! read more

Key Carpet is very responsive company. They installed carpet two separate times at our house and both times the installers were amazing. They were courteous and worked around our schedule. Highly recommend this company. read more

Ray Johnson was prompt, super friendly and very knowledgeable. We purchased a nice, high-end quality carpet with a thick pad and couldn't be more pleased. The price was excellent. The installation crew was super efficient and professional and did a fabulous job! I recommend Key Carpet highly!! read more

Wonderful process from measuring and samples to quote and setup. Love my new carpet, installers polite and left clean. Recomend highly

The Key Carpet Team is amazing! From the initial walkthrough of our new home with Ray Johnson, to the final wave good bye to Doug and his fine team; we could not be more pleased! We ordered three different types of flooring and each is a great quality product at a truly great price. The entire team made the process simple and we really felt supported all the way through. The hardwoods are beautiful, the bathroom flooring is perfect, and the carpet and pad are plush and feel luxurious. Special kudos to Doug and his install team (what a nice group of guys)!! His experience and knowledge are extraordinary and he included us in every step (pun here). It was obvious that his team also thought highly of him and enjoyed his leadership. We would recommend Key Carpet to anyone at anytime! Our sincere thanks to all at Key Carpet. Great Job!!! read more

Ray Johnson and his team did an exceptional job assessing our needs, helping select the right carpet and continued throughout the installation. Everyone did a great job, was professional and they did it at the best price we could find. I will call Key Carpet first for any future jobs. Thank you! read more

I've been using Key Carpet for my clients for years (I'm a real estate agent). They are great whether I need cheap carpet to get a listing ready for sale or better carpet for a buyer. In my last home, I finally got around to trying them myself personally and bought higher end carpet with an upgraded pad. I LOVED it and when I went to sell 2 years a later, I got a ton of compliments on the carpeting. BONUS...the prices are always better than the competitors when we get multiple bids. So much that I don't bother with multiple bids anymore. read more

I had a scheduling problem with painters needing an extra two days. I called only three days prior to the originally scheduled installation. Within an hour, they had shuffled their schedule around to accommodate me and keep my project moving forward. Additionally, the installers were prompt, courteous, and clean. With newly painted walls, they installed the carpet without even a scratch on the baseboards. Kiddos to those guys!!! read more

Key Carpet was prompt in getting us a quote, along with a fast install, with the best prices, to get our home rehab completed ready to sell. Thanks again Key Carpet!! read more

Everyone was so nice and our stair runner looks beautiful! I was very happy with every step from the selection of the carpet, to the the communication, to the installation, to the end result. read more

I called Key Carpet in for a carpet when I was selling a house. His price was the lowest, and he was super nice. The guys who installed it were all so professional and helpful, couldn't have been better. They even explained their interesting tools and how they work. But the most amazing thing was the carpet - it did felt incredible. I was not expecting for that price such a great quality carpet. When I need a new carpet in my new house, I am calling them. read more