Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

They have a large selection of flooring, I just had them put new carpet on my sun porch/ TV room…read moreand did an excellent job.. affordable, local and pleasant to work with..

I have used Carpets for Less on Tesson Ferry twice for two different homes and I have to say they…read moreare outstanding!!! The gentlemen that work in the store are extremely knowledgable and so friendly. They allowed me to take several carpet samples for several day so that I could view them in my home . Their installers are great. Courteous, friendly and do an excellent job. The customer service is wonderful. I definitely highly recommend this company for your flooring.

It's a wonder this business hasn't shut down already. Poor quality work, lying salesmen, and…read moreadministrators that forge documents. We are going to file police reports on them today. Buyer beware! Update: Every time we leave a bad review, they ask us to email them but they never respond. They only respond on public platforms like the guy that responded under me.

I initially left a positive review for Empire Flooring before any work was done because the…read moresalesman, Tim, was friendly and professional. He asked for a review and I assumed that based on his level of service in sales, that would carry through the entire project. Unfortunately, that assumption was dead wrong. Tim mismeasured our flooring, and the installers did not have enough material to complete the job. They had to leave the project incomplete with our home in disarray while more flooring was ordered. They kept trying to make us wait until the end of the week. We did not want to wait while the house was in disarray. I guess to get us to stop talking, they said that the installers would be back on Wednesday. I took time off so I could be present during the install, only for them to call me 30 minutes before arrival to say they couldn't come until Saturday. The contractor also asked us to sign completion paperwork, but we refused to sign anything until the job was actually finished. While I felt bad knowing they couldn't get paid until paperwork was signed, that's between the contractor and Empire. It's not the customer's responsibility. The contractor should know not to ask people to sign papers for work that isn't finished. The contractor should also ask permission before they get too comfortable in a client's bathroom. None of them asked to sit on our toilets and handle their business. That is very unprofessional of them. We repeatedly tried to reach Tim the salesman to resolve the issue. When he finally returned our call, there was no sense of urgency, despite the inconvenience we were dealing with. What's most frustrating is the lack of accountability. Instead of owning the mistake and trying to make things right, Tim attempted to shift blame. This situation exists solely because of improper measuring and poor follow-up. I now understand why Empire has so many low ratings. I would not recommend them to anyone.

We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

They are honest people who are great to do business with. Very high quality products. Can't…read morerecommend them enough.

We had a great experience with Folkweave. We had them put down carpeting and also Hallmark…read moreengineered wood. The floors look amazing and the guys were able to problem solve on the go as needed in a couple areas where we needed to come up with some options and solutions. Honest, knowledgeable, professional business. Jordon is great to work with, as is the whole team.

They had a good assortment of carpet patterns that we didn't find elsewhere. And the local owners…read morewho helped us were very attentive.

From the owner: Serving St. Louis Since 1945, offering the best selection of area rugs in the Midwest.read more

I'm very happy with Carpet City! After calling another local small business and having my rooms…read moremeasured, the owner ghosted me. Then, I had a big box store come out and measure. After placing my order, I later found out the carpet was on back order and I'd be waiting over a month just for it to be delivered. Then, I'd have to wait weeks for the installation! I called Carpet City and Jeremy was very professional and helped me match my carpet the same day. The next business day, they measured and told me they could get the carpet in soon, but they were booked out a little for the installation. They called right away with my quote ($600 cheaper than the big box store) and set up a date for the install which was only three weeks out. They ended up getting a cancellation and calling to install after only a week! I was super impressed with their customer service. The guys that came to install were 30 minutes late, but they did a great job and went above my expectations. I would highly recommend Carpet City!

Great work. They do what they say they are going to do. Great peps. Great skills and knowledgeread more

The service was top-notch and the floors are even more beautiful than I imagined. I was blown away…read moreby the quality of the flooring and the expertise of the installation team. They were meticulous in their work and paid close attention to detail. The finished product is beautiful. I would highly recommend Lawson Brothers.

We asked Mosby Building Arts who they'd recommend to replace our worn out carpeting quickly, and…read morethey immediately suggested Classic. I'm glad they did. We got a quick estimate and work date, and did an incredible job. I cannot say enough good things about their work. Our new carpet looks great!

What to thank Chris who put in our carpeting down our stairs. What a great job! He has a great…read morepersonality and very professional. I love the carpeting and would recommend this company to anyone who is looking for reliable, honest and professional people.