We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

It's been a month since our floors were finished, and I cannot say enough about the service we…read morereceived. Kelly walked us through the process and was very patient with us. We were living out of state which made it even more trying. Then we meet Brian and he exceeded our expectations. He was so very accommodating with all of our requests. Thank you County Flooring for employing such professionals!

installation of wood flooring was put down in the wrong direction, horizonal instead of vertical…read more I have had two other flooring companies tell me this. Carpet they laid is showing all the seams now. They said once the warranty is over nothing can be done .

We had our floor redone in 2018 by Michaels and it still looks like it was done yesterday. Sales &…read moreinstallation were top notch and cost was reasonable as well!

Terrible. Issues with Michael's Flooring goes on and on. After initial installation just about we…read moreevery part of our house was covered in sawdust. Cabinets, appliances, top of fridge, etc. Garage was a disaster where most of the pieces were cut. I took numerous photos. A Michael's rep came out to review the mess. He commented he had not seen a "dusting" like this in a while (a "dusting?!). He asked what could Michael's do to make it right. He offered a $100, $150, or $200 off installation. I commented $150 or $200 would be nice. Flash forward several weeks. I went into Michael's to report yet ANOTHER issue (hall closet door track not glued properly). I inquired about the discount offered by the rep but the manager new nothing about it. He checked with the rep who, magically, seemed to NOT recall our conversation. I reminded the rep of the offer. He told me he would check and call me later that day. NEVER heard back. That's bad business, low integrity. A few more issues listed below: -I was told Merry Maids would send out a team to help clean. One person showed up from another business (?). She did the best she could but much to clean. -We switched from 3" baseboards to 5". A couple areas were left as 3". -Wrong color transition pieces were initially delivered and had to be reordered. The installers had to return to put in place. Michael's prides itself as being a friendly, family-owned business. However, much to be desired. There are many other flooring companies around. I would recommend using one of them instead.

From the minute we walked in to store to the end of installation, the whole process was smooth…read more Everyone was so knowledgable and they knew what they were doing ... Peggy, and Terri in the office and Denny, Daniel and Matthew in installation were incredible. Professional, hardworking, high quality carpeting and workmanship. They kept everything clean as they worked and they were well mannered and polite, which is rare these days. You'd be wise to pick up the phone and call for an estimate. I promise, you will be glad you did.

Barefoot Flooring is a dream to work with. Sales process was quick and easy as I was matching a…read morefloor i already had. The install team were always on time, kept everything very clean as they worked and did a great install on the carpet and LVP. Highly recommend!!

The staff at Hometown Floors was great to work with! Our questions were answered immediately and…read morecorrectly, the communication was proactive, and the installation (completed by Skip and Kevin) was flawless. We are very happy with our experience and would recommend them to friends, family, and neighbors!

First -the floors look great. Our installer was fantastic. The business part of this transaction…read morewasn't so good. First quote went up significantly (due to the measurements that I gave them) book, I'll assume that responsibility. Pick out another flooring so the wheelchair can go over it. Then the pricing starts really fluctuating. They've already started tearing out the flooring. Here comes Mr. Hometown himself. Another 2k for subfloor. Absolutely not. Decided to glue it down. No mention of price change. Floors done-look fantastic! Get a call from Mr. Hometown -they will be adding $400 to the second half so that they can pay the installer for putting down glue. Pretty poor business there Mr. Hometown. I really debated about writing this - $400 on top of $18k doesn't sound like much but such poor business Mr. Hometown.

Great price , communication, and quality products and installation of carpet and tile. The owner…read moredid some of the work and is great to work with. I would 100% recommend them!

Buyer beware. Alex was great to work with, and the carpet itself looks good. However, after…read moreinstallation we discovered chipped tile in areas adjacent to the work. When I reported the issue, I was told the chips had always been there and had simply been covered by the previous carpet. That explanation didn't make sense to me, particularly because there was glue residue present in areas where the tile was supposedly already chipped. While the owner made an offer to replace one tile, I was left feeling that the burden was placed on me to prove the damage occurred during installation. Whether you agree with their explanation or not, I would recommend thoroughly documenting and photographing any adjacent flooring before work begins. What started out as a good experience left me feeling somewhat sad and disappointed as if we, as the customer, did something wrong. Bummer.