We had a great experience start to finish with O'Fallon Family Floors! They were able to quickly…read morecome over and measure our space to give us a quote. Once that was completed my husband and I went to their store to look at carpet samples in person and pick out our carpet. The staff there was friendly and very helpful. Installation day went extremely smoothly! They were on time, efficient and our carpets looked excellent at the end of the day. I also appreciated the checklist they sent ahead of time to make sure our rooms were ready to go when they arrived on installation day. We got our carpets replaced in 3 bedrooms, and would definitely use this company again for any future flooring needs!

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

Extremely knowledgeable and helpful representative: Rhonda. Excellent and fast delivery and…read moreinstallation!

We went into the store view several samples the salesman came to our home in Lake St Louis to…read moremeasure the five rooms that we were going to carpet he left and haven't heard from him it's been over a month no call no show no sale

He took out a glass shower door relatively quickly to be disposed of. And after the removal, he…read morefilled any holes left by the mounting pieces of the shower door.

I contacted Derrick with a need for a smoke detector installation in one of our properties that…read moreturned into needing a new porch railing and also a fix of a big hole in our wall. He exceeded my expectations, was quick and efficient. I'll happily hire him again in the future.

Coming from a Lowe's fan, I was highly impressed and satisfied with my experience working with…read moreWilliam aka Curly! He has shown great customer service and was very knowledgeable when it pertained to the tools I needed assistance with. I actually came in for a second time today (03/31/22) looking for some materials for a new wall project. I wasn't expecting to run into William, but I was really happy to due to the lack of knowledge some of the other employees showcased. I came in for one specific item and left with a high recommendation for a completely different and better material option. Thanks Curly for your customer service. Looking forward to working with you again!!!

Very positive experience. I called multiple flooring contractors and most did not respond or did…read morenot want the job. My floors where in terrible shape but Steve said they could do the job. I couldn't believe the difference just after the sanding. The stain turned out great and now I have beautiful hardwood instead of shaggy carpet. I will use these guys in the future.

Customer service and communication poor. Wood filler does not match the flooring and is very…read moreobvious. The finished product is lacking and I would not choose to go with this company again.

This is the worst company I have ever contracted to my home. The garage floor sealant cracked and…read morepealed almost immediately and they never fixed it and will not return my repeated calls for them to stand behind their warranty. DO NOT USE THIS COMPANY!

Cancelled on me four times . Different excuse each time. Humidity. Worker no show. Moisture. Do…read morenot even consider these clowns to sweep your garage. They are unreliable and may (and I say may) do a good job if they show. Very expensive for a three car garage (6000). Don't waste your time