It's been a month since our floors were finished, and I cannot say enough about the service we…read morereceived. Kelly walked us through the process and was very patient with us. We were living out of state which made it even more trying. Then we meet Brian and he exceeded our expectations. He was so very accommodating with all of our requests. Thank you County Flooring for employing such professionals!

installation of wood flooring was put down in the wrong direction, horizonal instead of vertical…read more I have had two other flooring companies tell me this. Carpet they laid is showing all the seams now. They said once the warranty is over nothing can be done .

After completing my deck the contractor suggested O'Fallon Decorating for staining advice…read more I'd tried a nearby big box hardware store and left there confused about what I needed and without a solid recommendation. Here, someone discussed the project and asked questions to understand the need, calculated the amount of stain for the deck size, offered recommendations, and gathered the necessary supplies. It cost me a lot less than I was anticipating and I got the help I needed, as well as advice for future maintenance.

From the owner: OFallon Decorating opened our doors in 1978, with the goal to be the home remodeling store that…read morehomeowners trust. What started as a small retail paint store has grown into a full-scale retail paint and flooring business. Being in business for over 40 years has brought us a wealth of expertise that we can apply to help your paint or flooring project turn out great. Our store is family owned and operated. We are also proud to be a locally owned business, which allows us to offer competitive rates, unlike big box stores.

We hired Arch Craft to do the tile backsplash in our kitchen. What a great choice! Colin was…read morequick to respond with a very reasonable quote , got us on his schedule and did the job in the timeframe he advised. His focus on detail and the quality of his work is just what we were hoping for. Lastly, he was very conscious of his surrounding and made sure he cleaned up when he was finished, not something I can say for every contractor I have employed in the past. I would most definitely hire Arch again. If I could give more stars, I would !

From the owner: Offering fast and flawless installations for all customers. 13 years experience doing all styles of…read moreflooring. Specializing in tile work and luxury vinyl and hardwoods

Amazing company. Great customer service. Caring employees. No sub-contractors. Pride in their work…read more Installation was flawless. They cared about every aspect of this job from initial contact to help with selection updates and installation. Family-owned, local business. I would use this company again for any future flooring needs -- they do more than carpet!

Jay and his crew (Rob - Gage - Frank) finished laying our new carpet on the main floor, stairs, and…read morethe entire upstairs. Wonderful job. Great workmanship and my wife commented what a pleasant group of guys to have in our home. Blessings

Great price , communication, and quality products and installation of carpet and tile. The owner…read moredid some of the work and is great to work with. I would 100% recommend them!

Buyer beware. Alex was great to work with, and the carpet itself looks good. However, after…read moreinstallation we discovered chipped tile in areas adjacent to the work. When I reported the issue, I was told the chips had always been there and had simply been covered by the previous carpet. That explanation didn't make sense to me, particularly because there was glue residue present in areas where the tile was supposedly already chipped. While the owner made an offer to replace one tile, I was left feeling that the burden was placed on me to prove the damage occurred during installation. Whether you agree with their explanation or not, I would recommend thoroughly documenting and photographing any adjacent flooring before work begins. What started out as a good experience left me feeling somewhat sad and disappointed as if we, as the customer, did something wrong. Bummer.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

We had our floor redone in 2018 by Michaels and it still looks like it was done yesterday. Sales &…read moreinstallation were top notch and cost was reasonable as well!

Terrible. Issues with Michael's Flooring goes on and on. After initial installation just about we…read moreevery part of our house was covered in sawdust. Cabinets, appliances, top of fridge, etc. Garage was a disaster where most of the pieces were cut. I took numerous photos. A Michael's rep came out to review the mess. He commented he had not seen a "dusting" like this in a while (a "dusting?!). He asked what could Michael's do to make it right. He offered a $100, $150, or $200 off installation. I commented $150 or $200 would be nice. Flash forward several weeks. I went into Michael's to report yet ANOTHER issue (hall closet door track not glued properly). I inquired about the discount offered by the rep but the manager new nothing about it. He checked with the rep who, magically, seemed to NOT recall our conversation. I reminded the rep of the offer. He told me he would check and call me later that day. NEVER heard back. That's bad business, low integrity. A few more issues listed below: -I was told Merry Maids would send out a team to help clean. One person showed up from another business (?). She did the best she could but much to clean. -We switched from 3" baseboards to 5". A couple areas were left as 3". -Wrong color transition pieces were initially delivered and had to be reordered. The installers had to return to put in place. Michael's prides itself as being a friendly, family-owned business. However, much to be desired. There are many other flooring companies around. I would recommend using one of them instead.