We had LVP flooring installed in the basement. The installers,Dan and Jay, did a wonderful job…read more We discovered that we had a damp basement floor. The installers researched the problem and found a product that resolved the issue. They took great care installing the flooring. I could not be happier with the results.

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

Just had veterans flooring out to do my kitchen, bathroom and entrance way. They did everything…read morethat was asked plus some. Dudes did absolutely amazing work.

I can not rave enough about Dale and Veteran Flooring. I met Dale and his company through their…read morework on a neighbors. After being screwed by a previous flooring company, I was a little nervous. But since they were working on a similar project, I felt confident. Dale came over and immediately put me at ease. My project was going to involve sealing cracks and unevenness in the concrete. The company worked from 8am-5pm or later. In fact I had to text for them to leave due to HOA bylaws. After 6 days I have beautiful, level, hardwood floors. I'm so grateful for Dale being in touch the whole project to update me on progress. They even made sure all my furniture was put back where I needed it. I LOVE my new floors and will recommend Dale and Veteran Flooring to everyone thinking about floors.

Ed B. came to our house to try and remove a stain that a contractor had left in our carpet. He was…read morevery nice and worked hard to try and remove the stain. With that being said, he wasn't able to get it out. It was pipe sealent on the carpet and it had been there for a few days. I appreciate that he tried his best to get it out.

Great gentleman to work with straight shooter called right away. Does his own work takes his own…read morecalls does excellent and amazing work. It was a pleasure to have them to work for us. I'd recommend and use them again.

Buyer beware. Alex was great to work with, and the carpet itself looks good. However, after…read moreinstallation we discovered chipped tile in areas adjacent to the work. When I reported the issue, I was told the chips had always been there and had simply been covered by the previous carpet. That explanation didn't make sense to me, particularly because there was glue residue present in areas where the tile was supposedly already chipped. While the owner made an offer to replace one tile, I was left feeling that the burden was placed on me to prove the damage occurred during installation. Whether you agree with their explanation or not, I would recommend thoroughly documenting and photographing any adjacent flooring before work begins. What started out as a good experience left me feeling somewhat sad and disappointed as if we, as the customer, did something wrong. Bummer.

Great price , communication, and quality products and installation of carpet and tile. The owner…read moredid some of the work and is great to work with. I would 100% recommend them!

Torbit's was there for us 100% , they were friendly and professional. They paid attention to…read moredetail and did an excellent job installing our vinyl flooring.

It's been about 3 years since I purchased carpet from Torbits. I couldn't have had a better…read moreexperience. We had purchased a new home and were painting and replacing carpet before we moved in. I took paint samples to Torbits and they helped us match the color schemes. Our carpet was installed very quickly and professionally.

I recently got 1,200 square feet of Luxury Vinyl Flooring installed by Randy and his team. I had a…read moreconsultation to determine how much the labor would costs which took no time and was perfect quote for my budget. I could not decide on flooring so I was invited to view their inventory in which I ended up finding the color flooring I loved! The moving team did a great job moving my furniture with care and I can tell you it was a full house of furniture that needed to be moved. The installers did a great job with the floors which only took them two and half days. Overall a great team and would definitely be using them for future projects.

Randy and his team were excellent in both service and quality when they rehabilitated my floors…read more Their estimate was fair, their timeframe was accurate, and their communication and flexability made them a joy to work with. If you want to support a local, small business, this is the company for you. Could not recommended them enough, and I will certainly give them a call if I ever want to redo the rest of my floors.

Ultrasteam has been our company of choice since we Started getting our carpets cleaned. Paul is our…read morego to guy. Very professional and thorough and affordable pricing.

We were very pleased with the price and attention to detail. We would highly recommend this…read morecompany. The carpets look great now!