I had one of their guys come out and install it. Had to call the company several times to have him…read morecome out and finish it. It looks horrible there are so many gaps, tiles are all cut uneven. We had to buy a throw rug to put in front of the sink because there's such a huge gap between the cabinets and the floor. Very very disappointing. We paid way too much money to have look like this.

Seriously, the dude with the monster beard is cool as hell…read more But the broad with the short hair, who wears the hospital scrub top, is one of the most ignorant, inconsiderate people I've ever encountered in retail. I took my disabled father in to look at flooring for his house. She was quite helpful at first, but apparently she has no experience with assisting a customer who is hard of hearing: as our visit progressed, she spoke progressively quieter and quieter. When we got to the desk to discuss pricing, she refused to answer basic questions, such as how much the flooring would cost per case. Instead, she announced that it would be "four twenty nine" per square foot. When asked if that was four hundred twenty nine or four dollars and twenty nine cents, she only repeated "four twenty nine". By this time, her speech was a mere mumble, to the point that I myself could barely hear her. When asked if she could speak up, she told me to relay for her, because she wasn't going to yell for anyone. Hey Michael: this woman's treatment of disabled customers is not befitting of a business of your quality and status.

This company has been outstanding from start to finish! We were looking to put a runner on our…read morestairs and hoping we could get it done prior to Thanksgiving. This was about 2 1/2 weeks ago. The second I looked them up on Angi. Someone called me and the ball was rolling instantly. I communicated with Allison and she kept me up-to-date on everything and let me know when one of the guys was coming out. A fantastic, friendly and easy person to work with. Jeremy was the first one to come, and he was very personable and seemed genuine from the second he came in. He offered us different options, gave us some opinions, but ultimately left it up to us. When we asked about the chances of it being put in before Thanksgiving, he said he felt very good about it, could not promise anything, but would do his very best. The carpet was just installed today and it looks amazing. Chris is the one who came out to make sure everything was measured the way we wanted how much carpet vs floor would show. He did the installation. Promptly here at 10:00 am. He was beyond incredible. Not only did he once more walk us through everything before he started, but he fixed a small issue we have been having with our top step where there is a decent gap between the stair and the wood, We have not been able to fix it. He said he could take a look at it for us and he fixed it. Then on his own without any asking he went and re-glued some of our spindles that were just loose. When you would walk down the stairs, they would make a little rattling sound, but he fixed that for us on his own time. I would recommend them 100%. They were spot on, great communicators, very personable and did a fantastic job.

Professional and efficient service. Carpet replacement in three rooms and steps. Looks good!read more

We had LVP flooring installed in the basement. The installers,Dan and Jay, did a wonderful job…read more We discovered that we had a damp basement floor. The installers researched the problem and found a product that resolved the issue. They took great care installing the flooring. I could not be happier with the results.

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

We recently hired Flooring Correct to remove the carpet and install new floors on our entire first…read morefloor, and the results are phenomenal. The whole place looks completely transformed -- clean, modern, and beautifully finished. A special shout-out to Jonah's crew and Scott's crew, who were incredibly professional from start to finish. What impressed us the most is that we weren't even home during the installation -- we were on vacation! We came back to flawless new floors, zero mess, and everything done exactly as promised. That level of trust and craftsmanship is rare. If you're looking for a team that's reliable, detail-oriented, and truly cares about delivering amazing results, Flooring Correct is the one. Couldn't recommend them more!

So thankful we found these guys right as we were moving in to our new home. They helped me find the…read moreexact flooring we had on the first floor to match the second floor. They were so quick and easy to work with. On time and easy to communicate with. Jonah and Scott and the crew were very detail oriented and did everything so perfectly. We had nasty carpet ripped out and hardwood put down and the baseboards replaced in one room to match the rest of the house. They were helpful with tips on maintenance. I got two other quotes and these guys were the best with price but also scheduling. I would recommend Flooring Correct to any of my friends and family. If I need any other flooring I'll be giving these guys a holler.

I have bought all my flooring from County Flooring and have never been disappointed!…read more I have always dealt with Casey Pohlman. Casey will sell me what is best for each area or room, not always the highest priced. He knows what is best for high traffic area's, and what I can use for low traffic. My carpet has held up beyond my expectations! I have sent many people to County Flooring to see Casey and will continue to do so. Thanks Casey!

It's been a month since our floors were finished, and I cannot say enough about the service we…read morereceived. Kelly walked us through the process and was very patient with us. We were living out of state which made it even more trying. Then we meet Brian and he exceeded our expectations. He was so very accommodating with all of our requests. Thank you County Flooring for employing such professionals!

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

Amazing company. Great customer service. Caring employees. No sub-contractors. Pride in their work…read more Installation was flawless. They cared about every aspect of this job from initial contact to help with selection updates and installation. Family-owned, local business. I would use this company again for any future flooring needs -- they do more than carpet!

Jay and his crew (Rob - Gage - Frank) finished laying our new carpet on the main floor, stairs, and…read morethe entire upstairs. Wonderful job. Great workmanship and my wife commented what a pleasant group of guys to have in our home. Blessings

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.

Buyer beware. Alex was great to work with, and the carpet itself looks good. However, after…read moreinstallation we discovered chipped tile in areas adjacent to the work. When I reported the issue, I was told the chips had always been there and had simply been covered by the previous carpet. That explanation didn't make sense to me, particularly because there was glue residue present in areas where the tile was supposedly already chipped. While the owner made an offer to replace one tile, I was left feeling that the burden was placed on me to prove the damage occurred during installation. Whether you agree with their explanation or not, I would recommend thoroughly documenting and photographing any adjacent flooring before work begins. What started out as a good experience left me feeling somewhat sad and disappointed as if we, as the customer, did something wrong. Bummer.

Great price , communication, and quality products and installation of carpet and tile. The owner…read moredid some of the work and is great to work with. I would 100% recommend them!