Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Chaney installed 14 windows in our home, including 5 that were oversized. We live on a busy street…read moreand wanted windows that provided some noise reduction and better insulation. Jesse explained in detail how the recommended windows would meet our needs and answered our questions. The windows arrived within the 3 month time period that was promised. Chaney has their own installers, they do not contract out. Hannah did a fabulous job with the installation over a 3 day period. She has 10 years experience and several of her family members are in the same business. We are completely satisfied with the new windows, and noticed the sound and temperature difference right away. Chaney was not the cheapest option, but it was worth it to get quality windows installed by true professionals.

We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

Service was fast and easy I only needed one window pane replaced. Was surprised they came out just…read morefor that. Pricing was high but that's what you can expect these days. It was a lot cheaper than replacing an entire window or multiple windows as some companies only come out if you buy a whole new set. Window pane still holds.

From the owner: SkyView Glass was established in 1989 and as a locally owned and operated family business, we’re…read morededicated to serving the great state of Missouri. We specialize in window replacement, commercial glass, window repair, window board ups, residential glass, storefront glass, and exterior doors. We strive to be fairly priced while providing exceptional service. Give us a call today for any of your glass needs.

My mother had some windows that had water damage at her farm and they did replacement windows very…read morenicely and much more reasonably than the heavily advertised ones that pop up first when you do a Google search. I am hopefully going to get the same sort of treatment when I call them to look at the ones in my house.

Buckle up because this is going to be a little lengthy and we got 20 new windows! Let me start off…read moreby saying what a pleasure it was to work with Bryon (owner and salesman), and his installers (work for the company and not contracted out, also his sons). They were incredibly professional, communication was excellent, and the windows are made right here in the USA! The cost was much lower than other companies in the area because they don't contract their work out, they don't have to pay a salesman commission, etc. The installers brought in drop cloths to protect my floors while pulling out the old windows. They worked very efficiently (keep in mind it's December), and they put the new windows up as quickly as possible so as not to have a gaping hole to let all the heat out. I got prairie grids in all my front windows, which are gorgeous! I also got Solar screens installed which help to block out the heat in the summer before it ever hits your windows which equals major efficiency. They are full screens with double hung windows; I can pull the windows down from the top and not have to worry about rain (where I have an overhang). We got a frosted type of glass in our bathroom and no longer have to keep blinds up that will get nasty due to the humidity. Just couldn't be happier with everything! Excellent customer service, high quality, professionalism, cost. Very happy customer!

Update: Management reached out and corrected the situation. We are happily awaiting our new door…read more Will update further once complete.

I recently had a window repaired by Wilke Window and Door of Shiloh, IL…read more I have no complaint on the quality of the service, however their pricing on labor is extremely outrageously high and very overpriced. Wilke charges $145, to give an estimate. Which consisted of a technician measuring the broken window and taking pictures. The total time spent at this service call was 15 minutes. This has to be pre-paid or they will not come out. They then give you an estimate for materials and service, and 1/2 of that needs to be paid in advance before they will order the materials and schedule a repair. The window replacement took a total of 1 hour, which consisted of removing the lower broken double hung window, and replacing it with a new one. Labor on this 1 hour was $243 So total labor for 1 broken window, total time spent, including two service calls was 1 Hour and 15 minutes. Total labor was $398 I tried to talk to the service manager about this, and he said basically that, it is what it is. I hope to never have to use them again.

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!

From the owner: We specialize in helping our customers get an exact fit with their window and door needs.read more

We had 4 sliding glass doors, one single exterior door, one fixed pain side window, a kitchen…read morewindow and a double french door unit installed. The workmanship, timeliness, respect for my property and ease to work with (effortless) and attention to detail were top notch. I do not hesitate to recommend Nathan's company to family and friends. You will not be disappointed. Thanks Nathan.

From the owner: We are a family owned business with 20 years experience in the window business. We sell quality…read morewindows at a affordable price.

I had a very frustrating experience with this company. First, we waited over a month and a half to…read morereceive a tax ID number, which delayed our ability to file our taxes. For something so time-sensitive, that kind of delay is unacceptable. On top of that, after all the waiting, we were then told that our windows do not qualify for the rebate that was discussed earlier in the process. This was extremely disappointing and feels misleading, as this information should have been clearly communicated upfront before we moved forward. The lack of timely service and clear communication made this a stressful experience. I would strongly recommend that others get everything in writing and confirmed before committing, as this process did not go as promised.

Disappointing Experience with Universal Windows Direct…read more I originally chose Universal Windows Direct based on a positive interaction with Darren, who was knowledgeable, friendly, and emphasized the company's lifetime warranty. We decided to move forward with a window installation on March 15, 2023, despite the higher cost, because of this promise. The installation itself was excellent, but after a few months, the clasps on the windows began to fail. A technician replaced them at no charge, which was in line with the lifetime warranty. Encouraged by our initial experience, we decided to contract with Universal Windows for siding on June 19, 2024. Brandon, who handled the sale, again reassured us that the same lifetime warranty would apply, with no fees involved. While there were some delays and scheduling hiccups, we were willing to overlook those as we wanted the job completed. Unfortunately, the siding installation on September 12, 2024, was a major letdown. The installers faced communication issues, cut our cable line (disrupting my work), and rushed through what should have been a two-day job, finishing it in under 8 hours. Within a day, the siding began to detach. Additionally, there were holes under the sunroom, trash left in both my yard and my neighbor's, and missing flashing. When I raised concerns, the installers' only response was "it's not in your contract"--which was incredibly frustrating. A technician came out and suggested a full reinstallation, but when work was done on January 2, 2025, only the loose pieces were nailed back up, leaving the job looking poorly done. By January 28, 2025, the siding had detached again. Another technician came out, but once again, only nailed it back up. The real shock came on March 19, 2025, when I was informed about a new $149 service fee. This was in stark contrast to the terms of our original agreements, which had no mention of service fees. I was told the siding would not incur a fee because I was still within the one-year warranty, but my windows would be charged since they were outside the warranty period. However, my window agreement never mentioned a service fee, and the siding agreement stated that such a fee would only apply if the damage was outside the warranty coverage. When I raised these issues, I was told that the company could change the terms of the warranty at any time. This felt incredibly unethical, as I was never informed of these potential changes at the time of signing. In conclusion, while Universal Windows Direct initially seemed like a solid choice, the ongoing issues, poor quality of work, and changes to the terms of the warranty have left me deeply dissatisfied. I would caution potential customers to carefully review all terms and conditions before moving forward with this company.

Okay WOW. I usually…read moredon't review contractor services because I always forget, but I had to make a conscious effort to review these guys because I'm blown away. First of all, their communication is so easy and quick. I texted with them through the whole process, and they were SO helpful. Second, their timing. They do quotes with aerial view, so you get the quote SO quick, and then on their calendar almost just as quick! Between reaching out and the job being complete, it was like a week. I was amazed. Their prices were spot on, and actually a slightly better deal for the quality, than most of the other companies I was working with. Lastly, they didn't require a deposit, which isn't a deal breaker for me BUT a lot of other companies requires 50% down just to schedule and it felt so sketchy. I'm not sure why they're not rated the best company in the area, my experience with them was flawless. 10000000% recommend.

I don't know. Went in for a bid. I waited a month. Never heard from them. When I called for the 5th…read moretime I finally talked to a person who said they were too busy. Good for them. But poor, poor customer service.