Had a very large window replaced. they did an excellent job excellent crew and cleaned up very well…read morelooks great. Very happy with their services.

I tried almost all the replacement window companies, but Window World provided the best bid for my…read morepurchase. Excellent installation, and professional installers. Absolutely recommend.

This review is for Valenti DBR who served as a general contractor for a significant remodel of the…read moremain floor of our home, to include new exterior doors, removal of walls, a completely new kitchen, flooring, the move of a bathroom (tear down old bathroom and build up new bathroom in new location), a new fireplace, etc. My husband and I started talking to Joe Valenti and his team a full year before committing to a design plan and starring construction.The team was very helpful through several iterations of design planning. Absolutely no pressure, and just amazing service and professionalism throughout. Joe was incredibly patient while we decided on the right time to get started. As construction got underway, the team was respectful of our home and space, being careful to tidy up at the end of each day. They provided meaningful updates throughout, giving us opportunities for input while also offering their professional opinion on matters. When the unexpected would happen (as they do with a project of this size), we were so grateful for a reliable team to lean on. Things were taken care of, and done well. The attention to quality and detail cannot be matched, and that's coming from someone who is particular and picky. Joe and his team have been fantastic partners for this project. They really did make our remodel dreams come true.

Service was fast and easy I only needed one window pane replaced. Was surprised they came out just…read morefor that. Pricing was high but that's what you can expect these days. It was a lot cheaper than replacing an entire window or multiple windows as some companies only come out if you buy a whole new set. Window pane still holds.

I filled out the online form to get a quote, nothing in return. Did it a second time, still…read morenothing. I guess they make too much money to want to make more.

GO ELSEWHERE. Poor customer service, specifically Andy. Been getting the run around for three…read moremonths.....but it only took them 30 seconds to get the deposit from my account. First it was the guy who measured. Then they were backed up due to the storm in May. Now he says it's our fault. Refusing to give us a refund.

This is an excellent company. The owner, Shannon, arrived on time, finished 9 screens in record…read moretime, and kindly helped me tape up a broken window. You just can't beat the quality, value, and service. Highly recommended!

If you're in need of screen replacements OnSite is the company! From initial contact bid with…read moreShannon, communication with job coordinator Tracy & job completion by Max they are the very BEST in providing excellent quality service to their customers before & after job completion. Thanks again! Elaine, Crystal City Mo.

After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

1 star review I…read morewish I had read more reviews before doing business with Viviano Windows & Doors. I purchased a storm door and storm window from Viviano and unfortunately had an anwful experience from both a quality and customer service standpoint. The storm door and the storm window came for delivery on the same day. The storm window was unable to be installed as it did not fit (note, two different people came out to measure after I paid my deposit). They were able to install the storm door and the storm window was remeasured and reordered. After the storm door was installed, I had concerns about the door and its installation so I reached out to their main office phone number and spoke with the office manager. A few hours later I received an abrupt text from an unknown number. It was the owner of the company. Rather than working with me to address the issues, the owner became increasingly defensive and dismissive. In this exchange I explicitly told him that I still wanted the storm window and that my concerns were with the storm door only. His response was that he was the owner, he was making the decision, and the decision was final. He refused to install the storm window and instead offered a full refund only if he could return to my home and remove the storm door the very next day. At that point, I accepted the refund because I did not want to be left without my deposit. However, the way this was handled left my entryway looking like the home been broken to and in a condition that was extremely disappointing, as shown in the attached photo. In this case, rather than trying to find a reasonable solution, the owner repeatedly emphasized that they install "thousands" of these doors and had not had complaints, and ultimately chose to terminate the rest of the project rather than address my concerns. I was never asking for anything unreasonable. I wanted the door issues addressed, and I wanted the storm window I had ordered and been waiting for. I was very much willing to pay for it. Unfortunately, my experience with Viviano was that once I expressed dissatisfaction, the conversation became adversarial rather than focused on finding a solution. The communication was unprofessional, the situation was handled poorly, and I was left extremely appalled with the overall experience. Lastly, from my deep dive reading all reviews, I know the owner will respond rudely. I am including the messages he sent me to make it clear this is not someone you should do business with. Thank you.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

We love Casey Exteriors for all of our home project needs! They helped us replace our window and…read moresliding door! They really brought our vision to life. They were friendly, prompt, and great communicators! They are also very reasonable!

chose this company because of the good reviews and being local, unfortunately that was a bad…read moredecision. Issues from start to finish. technically its still not finished because theres a buckled shingle they were suppose to fix and never did or the numbers we discussed over the garage door that were never installed. but I'm not surprised since they don't put the gutters where we talked about. plus stains on the driveway, removed a garage door seal, didn't tell me, then when I figured it out from the freezing garage, i was responsible for getting the 16' piece of material For an exterior company because they don't deal with garage door seals. not to mention the generic receipt for spending 38 grand. no break down on materials or labor and no tax. Just a bad experience all around.