We had a very poor experience with another company when researching windows and installation and were a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it. read more

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and scheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience. read more

We recently had our home windows replaced by Zen. Their pricing and product is great, but their customer service is stellar! From our initial inquiry through windows installation, the entire team was amazing. No hidden fees or aggressive sales agents. Owner is upfront, accessible and involved in the details of the project. Just an overall great experience. Highly recommend read more

This was absolutely the best experience I've had replacing windows, this was the fourth house I've done this with. Dennis the owner, spent all the time I needed explaining the product and the installation process and answered all my questions to my satisfaction. Never once seeming to lose patience. The installers, Eddie and Caleb were the best. They took their time they kept my house spotless they put dropcloth down for everywhere and we're kind, courteous and respectful. I would do it all over again. Feel comfortable hiring them. read more

Zen Windows was the best experience we have ever had with a large home improvement project. We did our homework and reached out to 4 companies. Zen had the best window at the best price and the experience is just what they promise on their website. Dennis and all of his associates are exceptional at what they do and you can tell by the finished product and the service received throughout the entire process. Our windows are sleek and beautiful where others were extremely heavy on the vinyl which diminished views. Our first contact with Zen happened August 5 and our windows were ordered and installed by August 30th. Do yourself a favor and make them your one and only phone call for windows. read more

Received a quote for new windows in my home owner was very polite and knowledgeable no pressure and didn't try to push something on me I did not need nor want very helpful will be doing business with them again soon ! read more