While cleaning one of the 28 older model windows we bought and had installed by Dalco ~11 years ago, one of the windows popped out and we couldn't get it back. Called Dalco, they had 2 gentlemen (one a trainee) come within 48 hours, put it in, explained the process - and then realigned the door to our deck (also bought from DALCO) so the lock engaged easily - all at no charge! This company is the best, please consider them for all your remodeling needs! HIGHLY RECOMMEND! read more

The Dalco customer service rep contacted us in January, advising that our new windows were available and ready for installation. Hoping for improved weather conditions, we delayed installation until this week. This was our first time using Dalco, so my wife and I were unsure how things would go. Our Dalco installer arrived on the day of installation, with our window as promised, at 8:30 am. From that point on everything went smoothly, thanks to the professionalism and attention to detail exhibited by Charlie, our Dalco installer. We had a great installation experience and we really love the look of our new Dalco windows. Thanks to Charlie and Dalco our window purchase was a 5-Star experience. read more

I've used DALCO several times and have always been happy with the results. They recently replaced a sliding patio door and did and excellent job. The installer worked dilligently even though it was 96 degrees outside. The installer, salesman and office staff I dealt with were all very professional. I would recommend them for any projects you might have. read more

Dalco Home Remodeling - Installed door - General Contractors Near Me - Bridgeton, Missouri

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Wow. Wow. Wow. Let me start by saying Bill, Russell, and Craig are incredible! We have had the original windows on our house since it was built, aluminum junk that just let the air conditioning escape so I called up Dalco after a referral. Bill was the first of three companies to come out and give us a quote. He knew everything! The construction and window aspect of things, whereas the other companies only knew windows. When you buy new windows for an old house you need someone who knows the construction in case there's water damage or anything else and Bill gave me the confidence that Dalco would take care of us. We are absolutely in love with our windows! They replaced 7 windows with just two guys and were outta here by 1:30pm. I highly recommend this company because of Bill, Russell and Craig. Thank you guys! read more

Dalco Home Remodeling - New beautiful navy shutters, white siding and windows in the bottom photo. - General Contractors Near Me - Bridgeton, Missouri

What a great company! They did a beautiful job on my siding, windows and door. All the installers were professional and knew exactly what to do when they ran into some existing rotted wood. Customer service was A1 and the 2 times I called into the office I was sent to the appropriate person and had my questions answered right away. I read the previous comments left by others and was thinking of using a different company. Boy am I happy I didn't go elsewhere. Good job Dalco and keep up the good work. read more

It's been awhile since our siding and gutter installation, and I waited awhile to type this on purpose. I've forgot some of the fine details, but it's just as well. It was a lot of frustration. Here are the broad strokes. Met with a sales person, very nice. Seemed to know his stuff. All that went fairly well, he did not ask us to have a lot of the details ready, so we had to get back to him on that.. But that part was relatively painless and straight forward. Now, the starting date.. We waited quite some time, almost 2 months, I believe, for them to start. Which for the most part again, wasn't too bad.. But we were starting to see one of the main issues we had with them. YOU CAN NOT GET A HOLD OF ANYONE THAT KNOWS ANYTHING. So we finally get a start date and they begin. That was US calling THEM. Only one secretary is all you can talk to and she seemed put off by you calling.. every time... They siding installers were subcontracted. I sooooo wish we could have known about these two guys to begin with and just dealt directly with them. They were messy, VERY messy, but extremely fast and VERY Good. I would recommend their work to anyone. They were great. When I spoke with them, they were very accommodating. Inside while they were working, was highly unpleasant, but that's just how it goes. But these guys have very minimal contact with Dalco. They were just "doing their job". They didn't know about our bill or anything business related. I had a small question about a detail. Called Dalco.. Left a message.. NOTHING.. We got it figured out onsite.. I called them several more times about several other details AGAIN NOTHING. I COULD NOT GET ANYONE TO RESPOND OR CALL BACK!?!? This was a cash deal too, they were getting paid ASAP, not a drawn out payment by us at all. A person would think they would have the decency to call back. WRONG. The gutter company came after the siding was done. Subcontracted too! They weren't here more than 20 mins if that. That is not a joke. They did good work, and were fast, but man.. OUT. So, I had some concerns about a few things, I tried calling.. and calling...and calling.. and calling... This is not an exaggeration. I FINALLY got the guy who was responsible. All we were trying to do was get some information and PAY THEM!!!! It was ridiculous. We had a "nice chat". I NEVER had a contact person for the job (after the initial salesman came). I couldn't get anyone to call me back during the job. EVER. The only time I got the "guy" was AFTER everything was done. 100% done. They did not alleviate our stress level and/or concerns. I've had better customer service buying a burger, and that's a fact. It was very very sad.. To wrap up, good sales.. Amazing but messy installation, horrible customer service and contact. If you like giving thousands of dollars to people that will not talk to you.. have at it.. Just a side note, I had interviews with two other siding places.. They all seem like they have issues. So DO YOUR HOMEWORK FIRST! I would NOT recommend Dalco, simply based on them not being able to communicate! It's not that difficult. read more

Dalco is the worst company ever! Their "third party" installers (so not even employees of the company do installs) cut through my ac line while installing windows. The guy knew he did it and went outside and pulled the plug from my unit and threw it across the yard. I luckily found it several days later. Dalco claimed they were not responsible. Only after getting the news station involved, they acted like they were concerned. They eventually did fix it but not without hassle. read more

Dalco recently installed windows and doors throughout my house. It took three men a day to install 18 windows and 3 different doors. Everything looks great, and there is a lifetime warranty on all the windows and doors for as long as I own the house. They did a great job of cleaning up before they left. I couldn't be more pleased with the experience and highly recommend them. read more

Doug Meyer and his crew did a great job. They showed up when they said they wood, gave us an estimate right away and put the roof on in the time frame we asked for read more

I have had Dalco install my siding, gutter screens, new front entryway, and all windows in my house. I LOVE this company! The salesman was very professional, very knowledgeable, and friendly. He took all the time needed to answer all my questions and even helped me select the best front door for the price! The installers for all projects were fast and professional and cleaned up after each job. If they had to return to finish up a few small details, they did so quickly. I am very pleased with this company and their products. I did some comparison shopping, and their prices were very good. Some years later, some of the shutters blew off the front of the house. Dalco returned and re-installed them at no cost to me. I would recommend this company to anyone! (When I need a new roof, I'm calling them!) read more

"We're Dalco Home Remodeling. We've been remodeling St. Louis; One home at a time for over 40 years." Customers choose you because they want to be loyal to a longstanding St. Louis business. They choose to support your business over an out of town company and in return they expect trust, communication and expertise in installation and the STL area. We are not window experts and support St. Louis so we chose Dalco for our home remodeling. When installation finally came it was stopped soon after by the city when they asked Dalco for the permit. As new homeowners we did not know a permit was needed. With Dalco doing work in St. Louis for 40 years they should have known and told us they would not do any work until we obtained the permit if that was our responsibility. I am writing this review due to the lack of communication that started once the problems began. I am also disappointed that Dalco says they did not know we needed a permit and that they have done thousand of houses without permits in our area. We talked to neighbors who had their windows replaced and all of the companies that installed their windows built in the permit to the pricing break down and said they would not do work until they had a permit. If you choose Dalco, make sure you study up on your city regulations and permits so this does not happen to you. Or Dalco, please be informed so you do not have to inconvenience other customers the same way we have been. read more

I've dealt with Dalco on 4 separate occasions, and have been extremely pleased with each experience. They use quality materials, do great installation and stand behind their work. I would have absolutely no hesitation in dealing with them again or recommending them to others. read more

Would very happily do business with them again! They replaced about 12 windows n our house. Did a fine job. The crew was polite, cleaned up nicely and were very good at getting square windows to fit in an old house where nothing is square. Even better, after installation, they have been great. One window sounded leaky. I called. They had someone here in an hour. It was not a window problem, but a gutter problem (not their work) but they guy fixed it for me, no charge. Another time, I screwed up the instructions for tilting a window in and got it off track. I called and spoke with someone very knowledgeable that walked me through how to fix it. Then, I snapped a couple of little plastic clips that are part of the windows, because they were frozen. Dalco said they would send someone the next day. I had to go to work, but they mailed me the replacements immediately. This is how a business should be run. read more