Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

Great selection with knowledgeable staff! They made the options and prices so affordable with…read morefantastic installation process. I would strongly recommend!

This journey began about two years ago. No...seriously, stay with me…read more.. We adopted a little five month old puppy from the St. Louis Humane Society two years ago. She dug a big hole in the middle of our carpet. I love her so much, I didn't care, however it would have to be fixed. We threw a rug over it. Okay, fast forward to next year and hubby has some health issues that kept us busy for a long time. Fast forward six months and we realized that we still have a hole in the carpet. We decide it's time to do something. Of course we decide that..."Hey, if we're going to do this, we might as well....." You know how it goes. We start visiting carpet places and places that have carpet; people came and measured the house. We never hear back from one place and the other place kept calling us with different figures every time and laminate where the carpet goes and carpet where the laminate goes. After the third time, I'm thinking; do you really want someone installing a whole bunch of flooring if they can't even get the paperwork right? So...we give up and buy a new rug for the hole. Fast forward three months and we are in the Edwardsville area looking around and we see Archview flooring. We park and look at each other. Do we really want to try this again? We both sigh and go in. I'm expecting things to go south pretty quick. Then we meet Bryan. Bryan is friendly, knowledgeable and easy to talk with. He seems to understand exactly what we want and our budget. It is like talking to a good friend. Archview has all the top brands and lots of samples to take home; we took home lots! Later Bryan comes and measures the house. So far so good. When we go back in later to really get serious about picking out our floors, Bryan goes over pricing again. We actually got a little carried away with what we wanted to do, so we had to shave a few things off, which ended up being a good thing. Once we settled on what we wanted, Bryan put in the order and we got on the install list. We could not believe it! We had actually ordered new laminate and carpet! Bryan made the whole process easy and painless! Woo Hoo! Now, our sights are set on the install. The day arrived and three men showed up right on time. They were professional, friendly and courteous. Seriously, a bunch of great guys. They respected my antiques when they moved things too, which I appreciated. You could tell they knew what they were doing! The install went perfectly! I love my floors! I love walking around on my new laminate which by the way is from Armstrong Audacity and it looks like real wood; it's gorgeous! The carpet is beautiful and the white laminate by Shaw in the bedroom turned out wonderful; just like I dreamed it! Before the installers left, one of them even fixed a spot on our entryway laminate that they hadn't even installed. These guys worked hard and did a spectacular job! This journey could not have gone better, once we found Archview that is! If you are reading this and you need new flooring; Go to Archview Flooring! Thank you Archview for allowing me to finally fix that hole!

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

They are honest people who are great to do business with. Very high quality products. Can't…read morerecommend them enough.

We had a great experience with Folkweave. We had them put down carpeting and also Hallmark…read moreengineered wood. The floors look amazing and the guys were able to problem solve on the go as needed in a couple areas where we needed to come up with some options and solutions. Honest, knowledgeable, professional business. Jordon is great to work with, as is the whole team.

Hi Brandon, my floor planks should not be gapping after 3 years. I have no pets, children, or heavy…read moretraffic in my home. My neighbors that built new homes during the time that I did are not having this issue, similar floor plan, with kids and pets. Your company may do quality work, unfortunately that was not my experience. The floors were my biggest excitement of my 4th new home knowing it was custom to my liking and also knowing I was spending whatever was needed to have the LVP flooring throughout my entire home no carpet to be disappointed.

Their customer service is great, and the installers were awesome!…read morePolite, respectful, very knowledgeable!

I love my hard wood floors! I asked a realtor friend of mine for a recommendation and she told me…read moreabout Mick at Woods Flooring. Of note he showed up on time for two meetings to get the scope of the job down, provided me with a concise written estimate and a detailed invoice when the job was done. Speaking of the job, it was done timely and very well. This wasn't my first go around with hardwood, I've done projects in Chicago and I have a cousin who owns a firm that does high end hardwood also. So when I met Mick, I felt at ease he knew what he was talking about. Handling a rehab from 300 miles a way can be challenging. He was responsive, we did have some calls and texts going back and forth. There were also picture updates. At the end of the job everything was cleaned up. Everyone that comes in raves about the floors, I did pick out flooring that cost a little more than some of the other stuff, as tempting as the sale hardwood was. Both elements have to come together, no matter how nice the flooring is if the installation is poor, it shows. If I ever need to do more hardwood flooring he will be the first and only call and I recommend him highly.

From the owner: We offer professional hardwood floor refinishing and installation with over 15 years experience…read more Dust free

We had a great experience start to finish with O'Fallon Family Floors! They were able to quickly…read morecome over and measure our space to give us a quote. Once that was completed my husband and I went to their store to look at carpet samples in person and pick out our carpet. The staff there was friendly and very helpful. Installation day went extremely smoothly! They were on time, efficient and our carpets looked excellent at the end of the day. I also appreciated the checklist they sent ahead of time to make sure our rooms were ready to go when they arrived on installation day. We got our carpets replaced in 3 bedrooms, and would definitely use this company again for any future flooring needs!

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.