I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

Garrett was great!! Water in charging port. Fixed in an hour. He explained the process well and…read morewas incredibly courteous and professional. Ty!!

Kyle does an unbelievable job. He takes the time to talk about the job and provides great…read morerecommendations. He shows up on time, does A1 quality work and also takes the time to show you exactly how the new installed products work. Once you use Kaufmann Audio, you'll never use another AV company

I cannot say enough about Kyle and what he has done to help me and my parents with our audio/visual…read moreneeds. Multiple TV's, mounting speakers and TV's, synching everything through one easy-to-use remote, organizing wires and plugs and devices in my basement for my kids, traveling to my parents Cape house to do the work while they weren't even there. His work is always seamless and easy and efficient. I can't wait until we expand our speakers and capabilities outside! Kyle is who we'll call!

they have a scam going where they tell you that in order to get the promotional rates you need two…read moretablets, but dont worry, they're free. turns out they are not free and you will be charged for something you never wanted. If you're lucky enough to figure it out in the first 14 days and return them they slap you with an $80 restocking fee. Total scam.

0 stars. Walk away. You will be wooed to purchase the phones/ service with multitude of promotions;…read morebut when it comes time to get those promotions, there is no one in that store that will call you back. I've never in my lifetime written a review for anything. I find it impossible to let this one go. No honest customer service from individuals in the store. I've waited 1.5 months for a resolution to multiple issues.

If you're reading this, you've got a computer, right? And if you're looking for a computer repair…read moreshop, then join the club: ALL computers require attention. THIS IS THE PLACE TO TAKE YOUR COMPUTER. Andy knows what he's doing, and he can explain what he knows. You'll actually understand his explanation! He relieved me of a "vintage" tablet and sold me a refurbished laptop that perfectly suits my needs. I'd sat on this decision-making for years because I'm bewildered at BestBuy and I don't speak the language of Apple Store sales staff. Enough said. Salem Techsperts is a FIND! Don't be put off by the Subway location, besides, Subway sandwiches are delicious. Plentiful parking.

To Salem Techsperts Management,I am writing to formally address discriminatory, defamatory, and…read morehostile behavior that I experienced in my recent interactions with your business.During these interactions, I was subjected to unacceptable conduct targeting my identity and heritage as a Cherokee individual and Otherkin. Treating customers or community members with bias, hostility, or defamation violates fundamental professional standards and civil rights expectations.I demand the following immediate actions:An immediate end to all discriminatory, hostile, or defamatory actions, statements, or communications directed at me.A formal written acknowledgment and apology for this conduct.Appropriate internal administrative and disciplinary action regarding those involved in this incident.Please be advised that I am formally documenting this matter and submitting reports detailing this conduct to relevant oversight bodies, consumer protection organizations, and public officials. Also be aware Ebay, Youtube, and my state's government take off site / platform behavior very seriously. As does Massachusetts when it comes to civil rights. Banning on Discord when a "Whistler Blower" is reporting is seen as noty just breaking ToS on Discord, it is against the law to retaliate. I also know Louis Rossman has been looking for a reason to have issues with your company. I might involve Mr Rossman to express the concern of how you treat potential customers.