Originally went to this body shop because of the convenient location to where I lived. The first time I had my car repaired there.\nUpon pick up , I noticed that the repaired section was not painted properly and was very rough to the touch and had no reflection. When I brought this to the attention of the shop and the owner, I was told that nothing was wrong. However, you could clearly see that the unrepaired portion of my car gave a mirror like reflection and the repaired part gave off no reflection at all, just a blurry image because it had not been properly buffed or sanded. After going back-and-forth repeatedly, one of the body repair guys came out and admitted that it had not been sanded properly before being released, so they eventually took it back in after much discourse. Flash forward about 4 years.I had another situation with the car and reluctantly went back to the same shop.Assuming that things would be okay and I wouldn't have any issues. Boy was I wrong when I brought the car in.I told the claim guy that there was damage underneath the vehicle that happened during the accident , but I had to have it temporarily repaired or else the car would not be drivable. There was a plastic fairing that covers the bottom of the car which had been ripped down and broken as a cause of the accident, which enabled the car undrivable, so I had it temporarily screwed up so that it would not drag the ground. after telling the C&O guy MULTIPLE times to make sure that that is part of the claim he neglected to do so. when I finally got the car back, the Fender was repaired. But nothing underneath the car had been repaired. And the same broken piece was still temporarily screwed in when I brought this to his attention, he denied that I ever told him about the broken part yet, I told him multiple times he then refused to have it fixed and demanded that I call State Farm to make another claim. But everything could have been fixed. Had he just Assessed it while we were there the first time. The bottom line is, i should not have to have an ongoing argument about things that you did not do or you neglected to do in the first place. I would not recommend this body shop to anyone EVER. find another place that works with the customer and isn't argumentative or lacks accountability. read more