CARSTAR Custom 77 is AMAZING and I am so happy my family recommended me to get my car fixed here. My Uncle and Grandfather have took their vehicle here over the years both my uncle and mother suggested I come her to get my bumper fixed after an accident. In January, I was in a car accident and my front bumper was cracked and grill was completely damaged. My first visit was receiving an estimate for the insurance claim. It was definitely a quick exchange; Rian will be the first person you see at the front desk. She is so amazing and helpful. She was able to answer my questions and also give me advise with dealing with Allstate. SN: If you have Allstate or someone who damaged your car has Allstate... PREPARE FOR A HEADACHE! Anyways, Rian was amazing and also the other guys. My car was there for several weeks and they kept me in the loop... I definitely liked that I was able to rent a car at enterprise and they met me at the body shop and I could leave my rental at Custom 77 when I got my car back. It was a smooth and efficient process. My car looked GREAT! They replace everything and gave my baby a wash. I am so happy about my experience and really appreciate their hard work. I recommend this place to everyone... You can trust them and their work! Thank you for everything! read more

Top Shelf! Great Service. Great Work. Great Communication. Even Detailed my vehicle before giving it back to me. Can't say enough good things about these people. read more

Great customer service! Work looks great!!! I am happy I went to them to have my car fixed!

And they seem not to care about your feelings I did try and call them and they seem to put me on hold and then hung up on me but it's ok I went somewhere else they treated me a lot better so no I'm not gonna go back cost me to much to them fix what they ruined !!! read more

Carstar always comes through. I can't imagine going anyplace els. My car looks brand new!

Custom 77 has always been our go to place. They are amazing. They have taken care of my mom twice. The first time ( not her fault) their hands were tied due to parts not being available due to all the car issues. So that job took a lot longer than normal. This second time, they took her car in and without hesitation said yes they would work on it. My mother is 8o years old and they are very patient with her when she calls them ( probably daily lol) asking about her car. Joe and I appreciate you being so amazing and we have take our vehicles here as well. THANK YOU!!! Janine and Joe read more

This place is great! It's a family business and from the time you walk in the door and meet Rian and her father Bob, you know you're in good hands. All the work I've had done was always perfect on several cars and especially their paint jobs! People will keep asking if you bought a new car when they see the paint job they do. I had a black 86 Monte Carlo that I was nervous about coming out right and I never had so many complements about the paint - this was about 25 years ago and I've used them exclusively ever since! read more

I wanted to sit down and acknowledge my positive experience at this location. I informed the owner or one of the owners that I utilized Yelp to locate the best body shop and auto parts store with the most positive reviews to bring my recently damaged vehicle for repair. I met Bob Mueller who assisted me with my requested auto repair, in a timely fashion, with the the quality I requested, for the price I wanted. I would recommend this location for any auto body repair work. this is a family business that treats the customer like family. I didn't pursue another location because I found what I wanted at this location. Ryan the receptionist will great you when you enter, not like other locations that acted like they didn't need me as a customer and informed me I needed a appointment for a simple estimate i.e. ABRA Auto Body Repair I'm happy I located this location!!!! read more

It's nerve-wracking being in an accident; it's even more difficult when you don't know where to have the car towed. Luckily for me, my car went to Custom 77 Auto Rebuilders in Midlothian. The damage was significant, but Custom 77's Rian and Bob both put me at ease. The first words out of Rian's mouth as I entered and introduced myself were: "Are you all right?" My insurance adjustor, upon learning where the car was said these guys were great. I met Eric at Custom 77 when I went back to get some more personal belongings out of my car. It was up on the lift already, so Eric had to "work" to get these items. When I offered him a tip, he refused saying he couldn't accept it. I was kept constantly aware of the car's progress. When I went to pick it up, I arrived a few minutes after closing on a Saturday. Nervous that it might have closed, the owner himself greeted me, smiled, and said: "Come on, let me show you our work." I couldn't believe it, every hint of damage was gone. Not only that, but the car had been washed and vacuumed and the windows cleaned. To make it even better, when I complimented Bob, the owner, on how wonderful his staff was, he said: "They better be, they're my kids. This is a family-owned business." What a wonderful feeling, to walk away smiling, knowing you kept the business in the community, helped a small business, felt as though every penny spent was more than worth it, and received courteous, timely, service at an exemplary level. read more

I finally had a chance to bring my car back in, and they helped me right on the spot. The front washers work now and they ordered a part for the turn signal problem. Bob kept me informed on everything that was going on. I shouldn't have rated the whole company (in my previous review) based on the poor communication skills from the receptionist. The car has been running great and the few small problems it had after the wreck are being (or have been) taken care of. The people behind the scenes know what they're doing. More importantly, they stand behind their work. read more

Well, my wife had an unfortunate accident a couple of weeks ago with the 2011 Chrysler 300C so it was off to Custom 77 again. The car was finished in a week and a half and was picked up today. My wife and I are extremely pleased... again. This is a silver car and everyone knows how difficult silver can be but this repair and paint is exceptional. Not a speck of dirt and in the bright sunshine today there is absolutely no indication of difference in paint. The match is perfect from any angle you inspect it. Thanks again Bob, I don't have enough words to express my satisfaction and appreciation of your work. read more

Excellent work! I have been to them multiple times to repair minor and somewhat major damage to our vehicles. The most memorable time was when an inflatable jumpie from Adventure Party Rentals went airborne and caused $5000.00 in damage to my vehicles in the driveway. Bob and Rian were ROCK STARS! Between keeping me updated and the quality of work that was performed, I couldn't have been happier. What started out as a very negative experience, when Adventure Part Rentals promised to pay for the repairs, then decided it wasn't their fault, became an opportunity to deal with an awesome business with a personal touch and professionalism throughout! read more

These guys are as good as it gets. My family has been taking our vehicles to them for a number of years. You won't find a more clean well-organized professional body shop in Chicagoland. Whether you have a $10K car or a million dollar antique, you can't go wrong here. read more

My mom's Chrysler Minivan was broadsided by a semi a few months ago. Custom 77 did the repair. Flawless!!! You would never know it had been hit. The staff was knowledgeable, considerate, and delivered as promised. Highly recommended!! read more

After being involved in a collision, I was given a recommendation of Custom 77 Auto Rebuilders. So that is where I took my vehicle in last Wednesday and after a week, I picked my Explorer up yesterday. I could not be happier that I decided to follow that recommendation, the body shop did an exceptional job in repairing the damage as well as detailing the interior. They really cleaned up the doors and seats. Thank You So much Bob Mueller and your expert team for a job well done, I will definitely recommend your services to any of my friends and family that may require your services. I also have posted a note on Facebook about your business. read more

6/18/20 Have been in minor fender, benders in the past -most of the repair shops have done well in repair. This go around, I was particular in body repair search and service. I researched ratings & reviews online -many shops had 4 stars. Then I saw Custom 77 with many 5 stars. As I perused the reviews, I gave it a shot! From the time I was stepped in the door, Ryan is the perfect CSM there could be; very personable, knowledgeable, sharp, on top of the company's business. Then here comes Bob the owner, a reserved 'backdrop' yet hands on. I immediately felt comfortable with my car left there. The established orderly (staff), clean/secure (the premises), organized (overall). With over $5500 of damage, my car was ready in approximately 7 days-I was surprised and took car of my rental return. Here comes the pick-up -I saw my car smiling at me as I approached it for inspection- I reciprocated! Bob explained everything about my repair ( not to mention the history of the shop), but the expert was the pro, the sweet charmer, Sean who did an outstanding job on my car repair. So given my experience drum rolllllllll -If I could give it 10 stars I would. This place comes HIGHLY RECOMMENDED and can count on my referrals. Great job TEAM! -Marjorie W. read more

They recently removed rust and rebuilt the front windshield area of my older car. It looks like new! The paint matches perfectly and now I can keep my car running a few more years. They also cleaned up a few dents and rust spots that weren't in the original agreement! Great job, thanks. read more

After being involved in an accident I decided to take my car to Custom 77. Since it is local. They had my car for two weeks, which was not a problem, seeing I had a rental. They did an amazing job! I would recommend Custom 77 to everyone! And they are friendly people. read more

My brother scraped his new car against a rock and a few months later the front of his car was backed into at a parking lot. My mom was also backed into at a gas station, crumpling her whole passenger side door & rocker of her truck. All the service has been excellent. Great work and friendly people! read more

i took my car in a couple days ago and i really appreciated how the customer service treated me.