Overall the team is very friendly, understanding, and willing to work with you to get the best work for your car for your money.
I got into a collision a few weeks ago, and I was shopping around for a repair place for the left side of my dented doors. When I called caliber collision they set me up for a quote appointment the next morning. When I brought it in, the mechanic Ed was very friendly and took time to go over repair options with me. Through that I was able to get used doors at a reasonable price with a more than reasonable labor hour cost, and my car was completed within the week.
During repairs, there needed to be alignment adjustment, so they had to send the car to another area to be fixed and this stalled my ability to pick up the car for a few days. Caliber collision updated me on statuses daily and assured me that they would be ready to bring the car in ASAP for me to pick up after the place was done.
When I went to pick up my car, the receptionist was very kind and understanding with my payment issues as I worked to resolve them. Since there was a delay in picking up my car, I was also given a discount on overall costs. The car looked brand new, and you could barely tell I got into an accident (I didn't replace one dented door so it was repainted, leaving a visible dent, for costs sake) read more