I was skeptical at first being a woman coming to get an issue resolved with my car. But they…read moreactually exceeded my expectations and I didn't feel uneasy. Called ahead, brought my vehicle in & they called me when it was ready for pickup! This will be my go to place from here on out!

Amazing service, great prices. Will come again for sure!! My Chevy equinox was in great care!…read moreBen M

I brought my car in to get pads installed in front and back, that same day I got on the expressway…read moreand my car started to shake in the front,sounds like something is loose however I'm got to take my car to another shop to tell me what's rattling underneath my steering wheel,what's crazy is this happened before at this same location smh so are they fixing one thing and loosening another part

I came to Velasquez mufflers and brakes for a simple oil change. I came up to the desk where one…read moreman sat at a computer, another man stood overlooking his shoulder and the female, clearly the unprofessional receptionist, who had her feet in the chair as she played games on her cell phone. Neither of the three acknowledged me for several minutes. Finally, the sole black worker looked at the useless receptionist and then back to me. He asked," May I help you?" I said Id like to get an oil change. He told me it will be a 3 hour wait. I said ok. He looked at the "receptionist and called out her name. She, only then, looked up and asked for my car keys. So here I wait, aggitated already, at being ignored, writing this review. So far, I guess customer service isnt their priority. They told everyone that came after me about the 2 to 4 hour wait. The regular oil change is $20. Is the wait and the treatment of disdain to a paying customer worth it? No. Next time I will go elsewhere.

Highly recommend this place...Customer service was amazing...he was super nice and helpful and also…read morewas nice enough to give me tips on how to keep the vehicle running smoothly

SCAM ALERT - DO NOT GO HERE…read more I just bought a new car and stopped by Prius & Hybrid Auto Experts thinking it would be quick and simple to get my plates put on. I asked the guy how much it would cost, and he joked saying "one million dollars." I laughed it off and asked again... he never gave me a real answer. So I figured okay, putting on plates shouldn't be that much. Then I asked how much for brakes, and he tells me $1600 for front AND back Immediately I'm like yeah... I'll call my mechanic. By the time I said that, he had already put my plates on and then says it's $30. I asked if he takes tap or Apple Pay, and he says "cash only." Mind you, there's NOTHING posted saying cash only. When I said I didn't have cash, he goes "you can't even give me $10?" Sir... I don't have cash OR cards on me, and there's literally a tap pay sign on the door, so what are we doing here?? At that point I told him to take my plates OFF, and I went to another mechanic. Whole situation felt shady and unprofessional. Prices all over the place, no clear communication, and then switching up to cash only at the end. Honestly, this place is a scam. They try to take advantage, especially of females, and he clearly got mad because I didn't let him play me. Just posting to warn y'all -- DO NOT GO HERE ZERO STARS I AM FORCED TO RATE YOU LOW LIFES

Went here years ago and both times I was serviced with no issues. This is an old school business…read morethat still operates with handshakes and word of mouth trust. If you want new school updated printouts go where they gonna' charge you for a diagnostics. I've had no issues, no surprise upcharges. I'll go here again!

I recently went to C&B Auto . Upon entering the location, I was greeted by a woman that asked me…read morewhat I needed. I explained and she directed me to a mechanic by the name of Ted. I explained my situation. After taking the car for a test drive, he hooked up my car to a simple, hand-held machine that looked almost toy-like (think Leap Frog). After the machine was hooked up, he spewed off what was wrong. Seeing as though I had paid money for the "diagnostic" test, I expected some type of print out. Ted stated that he didn't have one because he had just gotten the machine and hadn't plugged it up to a printer yet (red flag! then why are you using it, if you can't produce a receipt?). After looking a few things over, Ted told me that everything would cost $450. He scribbled three things that I needed on the back of a card and handed it to me. I looked at the card, a bit confused, and proceeded to ask for a written/or computer generated line-item estimate - something any reputable auto repair shop should be able to produce. Ted proceeded to ask me if I could come back to get one. The next day I and was told by Ted that the receptionist was the one who draws up the estimates, but she wasn't in, but to call back. I did as instructed, but was told by the receptionist, "A line-item estimate???, good luck getting that. Plus my computer and everything is down." I thought the remarks were beyond unprofessional and proceeded to ask for Ted. This went on for practically two weeks, every other day - I would call, Ted would tell me he would fax it, but it was never faxed. He would tell me to come by, but there was always an excuse as to why there wasn't one (one time when I went in, the receptionist said to Ted when asked where was the estimate he wrote up, "Oh that scribble on the piece on paper? I thought that was trash and threw it away!"). I was beyond dumfounded and puzzled as to why someone in business would expect a customer to pay $450 for service, but not give anything in writing on what they panned to do and how much it was going to cost, AND then, to repeatedly give someone the run around as if they were going to. DO NOT go to this business or you will find yourself in some shady customer service!

Very fast and professional. We were pleased with the service and would definitely visit them againread more

My son took his Honda accord to this idiot and I regret referring him because I thought he was…read morehonest. I had him fix a vehicle for me awhile ago and I figured why not. He charged 2 diagnostic and tried to continue stating he fixed the problem but needed to look further on something he think might be a problem. He wouldn't answer when we called. I saw what he was doing after he went from 2800.00 to try to increase it. I called him cursed him out. Letting him know that can pay you a visit. I don't play about my child. Release the car tomorrow . Beware of people coming into your community to feed off you. Close up and go to the back of the yards.

Great service ! ai needed a long overdue hose replacement. They were honest and fair priced . I…read morehighly recommend them. David C

Highly recommend this location. The customer service is great, always willing to go the extra mile…read moreto help you out. The pricing is pretty reasonable. They are open to walk in's and are pretty quick with their turn around. If you are looking for a new auto care location I would recommend giving western auto care a try.

Very professional and courteous keeping me updated on when the parts will be deliveredread more

Took my car today problem with air coming out the vents…read more Previous auto shop I had been using claimed he had to take front of car off to replace parts wanted to charge me 1600.00 Woodlawn looked at it all that was needed was inside air filter needed changing the one inside the glove compartment bill 76.00. He has a new customer now.

after two hours for another company that never showed redz tow company arrived in 20 mins and was…read morevery professional! Handled my service very well I would recommend 10 out of 10!

From the owner: License certified professionals.read more