I brought my car in to get pads installed in front and back, that same day I got on the expressway…read moreand my car started to shake in the front,sounds like something is loose however I'm got to take my car to another shop to tell me what's rattling underneath my steering wheel,what's crazy is this happened before at this same location smh so are they fixing one thing and loosening another part

I came to Velasquez mufflers and brakes for a simple oil change. I came up to the desk where one…read moreman sat at a computer, another man stood overlooking his shoulder and the female, clearly the unprofessional receptionist, who had her feet in the chair as she played games on her cell phone. Neither of the three acknowledged me for several minutes. Finally, the sole black worker looked at the useless receptionist and then back to me. He asked," May I help you?" I said Id like to get an oil change. He told me it will be a 3 hour wait. I said ok. He looked at the "receptionist and called out her name. She, only then, looked up and asked for my car keys. So here I wait, aggitated already, at being ignored, writing this review. So far, I guess customer service isnt their priority. They told everyone that came after me about the 2 to 4 hour wait. The regular oil change is $20. Is the wait and the treatment of disdain to a paying customer worth it? No. Next time I will go elsewhere.

I was skeptical at first being a woman coming to get an issue resolved with my car. But they…read moreactually exceeded my expectations and I didn't feel uneasy. Called ahead, brought my vehicle in & they called me when it was ready for pickup! This will be my go to place from here on out!

I really wanted to support this local business in the hood but I learned the hard way. The…read morecommunication is great in the beginning but they dropped the ball. I tried to hire them as my permanent car repair shop but I'll never give them my business again. I paid over $1,000 dollars for a water pump and was treated like I paid nothing. The mechanic told me to speak with the office attendant and the office attendant told me to speak with the mechanic on questions regarding my repairs. I work hard for my $$$ and will never spend it with a business that can't communicate. Go anywhere but there for car repairs!!

As ghetto as it gets. Called before hand to get a car wash…read more They said one car ahead of you. How long will a car wash take? 40 min. I get there and the person doing the car wash is not there yet. He said: I told you it would be 40 minutes to wait. Absolute LIAR. I called at 12:12 pm. It is now 12:40 pm.

All I have to say is that I brought my vehicle here because it was overheating...they kept it for 7…read moredays after they told me I would have it back the day after brought it. They called me on day 6 and said they completed everything. Then called back later on that same day and said they put the wrong part on! Communication is horrible and when I finally did get it back the front bumper wasn't snapped all the way in and my check engine light came on a few days later

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

This place is GREAT! The customer service was amazing. The work was quick and great quality. Jack…read moreand Jo-haun were the kindest people I have worked with. They went above and beyond to help me with my car. I will be back soon to get more repairs. 10/10 mechanic. I truly recommend this place. Great work and great people. Very very kind.

One complaint but I guess it wasn't the owners fault, he ordered a part for my door that came in…read morethe wrong color. However, he got my car up and running, I haven't had any problems since. I would go back.

The service I requested was a rear brake and rotor change. They were helpful and did good work, but…read morethe wait was very long. Next time I will leave and come back. I think it was a decent value for the job. $85 for rear brake and rotors.

Best car repair in the city! Honest when they can get away with not being honest. Rick has helped…read moreme out in so many situations where other mechanics tried to stick it to me he found the actual problem and fixed it wonderfully at a fair price! He even got me passed on the emissions This shop is a God send if you are like me and don't know much about cars! Never going to anyone else from now on!

after two hours for another company that never showed redz tow company arrived in 20 mins and was…read morevery professional! Handled my service very well I would recommend 10 out of 10!

From the owner: License certified professionals.read more

Very fast and professional. We were pleased with the service and would definitely visit them againread more

been coming here for years mr castillo has worked on all my vehicles always did a good job very…read moretrustworthy and reliable

I am absolutely satisfied with this shop , reliable company, stands on his word I will definitely…read morewill be a returning customer. ​

I was pleased with the service. Very professional and not over priced. I was advised by someone…read moreelse that I needed a water pump he checked it out and advise it was the alternator. Was able to get same day service.

I am very pleased with the quality of repair services I've received at Takase Auto Repair, as well…read moreas the customer service. Juan the gentleman I worked with made sure I saw the actual repair needed, and communicated what would be required to complete the repair, as well as the amount of time required. I recommend Takase for your car repair needs.

Great job evaluating a used car for purchase. Very quick response. Saved me from making an…read moreexpensive mistake.