The service I requested was a rear brake and rotor change. They were helpful and did good work, but…read morethe wait was very long. Next time I will leave and come back. I think it was a decent value for the job. $85 for rear brake and rotors.

Best car repair in the city! Honest when they can get away with not being honest. Rick has helped…read moreme out in so many situations where other mechanics tried to stick it to me he found the actual problem and fixed it wonderfully at a fair price! He even got me passed on the emissions This shop is a God send if you are like me and don't know much about cars! Never going to anyone else from now on!

I was at Ricks Autobody shop at 8258 So Exchange, Chicago, Illinois 60617, 5:30 in the morning on…read more7/2/2021, there was a truck that looked abandoned parked on the street in front of the shop. I pulled around the truck and parked at the gate. When Rick opened the gate the man in the truck told Rick I butt the line which was not true no one was in the truck I thought it was abandoned. I was trying to explain what happened why I was parked by the gate. Rick hollered and screamed at me and said talk to all the people behind me, don't tell him nothing he doesn't want to hear what went on. He was saying he knew his friend for 30 years and he believes him. I was so shocked because I have been going to this shop for over 10 years and gave Rick a lot of referrals. For him to talk to me like he did was appalling I couldn't believe what I was hearing. I ask a friend I referred had he did that before and he said yes he does it all the time. OMG terrible I will never support him again. I am so sad because he was telling me to take my car somewhere else. All I was doing was trying to explain that I was not trying to butt that truck it looked abandoned and I pulled around. I know people have bad days but this was the worse. No respect, hollering constantly and no professionalism with this shop. I will never go back and will never give him any more referrals. He doesn't give women no respect he's terrible.

Rick's is the best. First come, first serve tho so show up before 8 am and expect a line. Feel…read moreconfident in leaving your car in his hands and him being able to find and fix the issue for a fair price

This place is GREAT! The customer service was amazing. The work was quick and great quality. Jack…read moreand Jo-haun were the kindest people I have worked with. They went above and beyond to help me with my car. I will be back soon to get more repairs. 10/10 mechanic. I truly recommend this place. Great work and great people. Very very kind.

One complaint but I guess it wasn't the owners fault, he ordered a part for my door that came in…read morethe wrong color. However, he got my car up and running, I haven't had any problems since. I would go back.

I left a comment in Nov & I want stress this place should not be in business. I would never…read morerecommend them to anyone! To date, my car makes a strange sound that was never present until after they supposedly partially repaired my car. Prior to going here, my car was fine and only needed motor mounts, a battery & an alternator. Since going here, my car is not the same. I hate I took my car to this horrible place & will be going somewhere to fix what they jacked up.

I currently have had my car in their facility for a month in a half and it's still not fixed, til…read morethis day they still haven't fixed my car yet. Very vague with explaining delay but will call you on a hat for payment to get the job started. I wouldn't recommend this facility to my worst enemy

I began to hear a knocking noise somewhere in the engine bay of my car so before risking it and…read moretaking to my regular mechanic I thought I would drive to these guys which are close to my home. I only wanted a diagnostic evaluation done in order to understand what the issue was and know it was safe to later drive to my regular mechanic. Well I was told I needed a new engine which would cost $3,500. Of course no mechanic or owner was within sight when I picked up the car. The guy at the desk couldn't tell me what exactly was the issue. He only could tell me I need a new engine. I paid my 50 dollar diagnostic bill and drive the car to my mechanic the next day. My trusted mechanic told me I needed a new pulley (the part a belt wraps atound) and the cost would be $250. The car has been running and sounding perfect since my trustee mechanic fixed it. DO NOT...... Let me repeat..... DO NOT....take your car here. This place is why auto repair shops get a bad reputation. Thank god I only wanted a diagnostic but imagine all the other poor people being given similar outrageous explanations and wasting their hard earned money on this place.

My car had major damage to the passenger side and my front end had some damage as well. I took it…read moreto Mr. Garcia (& jr Garcia) and they did a phenomenal job!!! My car looks brand new! The price, well IT COULD NOT BE BEAT!! They finished in 2 days also! Thanks Garcias for the fine work, a gem in a big world!

I was very hesitant to come here after seeing the reviews. But my dad actually had his car fixed…read morehere years back and said they took care of him. I dropped my car off on Thursday morning at 8am and received it back Friday at 5pm. Super fast service with very good work. Tony quoted me $400 for the service. I'm happy with my results so I'll be using them again if I have any other issues. My car was super dirty and they even gave it a slight wash, I appreciate it!

They kept my car for a whole year . All excuses everyone I went there…read moreWhen I got my car back there was mouse poop in there just nasty

Black Ice and a guardrail turned my father's Ford Ranger into junkyard material. Frank's returned…read moremy truck to look as good as new. My father says Xavier should run for U.S. President because he feels he's honest with a great personality and that's something he doesn't seen much these days. I can attest that my father's truck looks great now thanks to Frank's I Know my dad loves the work they did because although he doesn't do ANYTHING online, he wanted me to write a review so bad that he wrote his thoughts on the attached note card. Keep up the good work!

Franks Auto Rebuilders is a Good, Trustworthy Shop. I've taken a number of my vehicles to Frank's…read moreand have always been more than pleased with the service and quality of work that they have provided me. I would recommend Frank's to my family and friends, and I have.

Just had transmission gasket repair completed Excellent job,…read moreexcellent service I'll be back when I need to.

Going to this place is like going to the dentist, you go to get a tooth extracted and they end up…read morepulling all of them! This place is terrible they will always say you need this and that if you say "yes" they will or not put the parts they were supposed to be installed! But they will charge you hoping you will not know!They will bullshit the customer like a used car salesman

I was skeptical at first being a woman coming to get an issue resolved with my car. But they…read moreactually exceeded my expectations and I didn't feel uneasy. Called ahead, brought my vehicle in & they called me when it was ready for pickup! This will be my go to place from here on out!

I really wanted to support this local business in the hood but I learned the hard way. The…read morecommunication is great in the beginning but they dropped the ball. I tried to hire them as my permanent car repair shop but I'll never give them my business again. I paid over $1,000 dollars for a water pump and was treated like I paid nothing. The mechanic told me to speak with the office attendant and the office attendant told me to speak with the mechanic on questions regarding my repairs. I work hard for my $$$ and will never spend it with a business that can't communicate. Go anywhere but there for car repairs!!

It was hard to find at first. Once I got inside, the person at the desk was helpful and…read moreprofessional. I was in and out in less than an hour for an oil change. I asked them to please check the wipers which they did and said they were fine. That built my trust that they were not just trying to scam me. I plan on going back.

In a nutshell, don't patronize this business. I had an appointment on 10/29/22 and received the…read moreworst customer service. I try to support neighbor businesses, but you all make it hard. I shouldn't be made to feel like you all are doing me a favor. The customers drive the business not the other way around. If I am made to feel unappreciated, then I take my business and my dollar elsewhere. Like down the street to Jiffy Lube, who provide great customer service, quality service and was very appreciative of my business. I guess you can tell by the lines of people waiting for service vs. your location with only one customer. Pay attention. We don't need your attitude or business. Good luck