I use them often. I'm usually in and out In about ten minutes or so depending on the line.read more

This used to be an amazing store. I actually opened the mailbox when the stores originally opened…read moreand have had it ever since I believe 25 or 30 years. It's sad that after three owners the store is absolutely horrible. It's always crowded. It's always congested. The staff is always overwhelmed. The service has went from The Best and the business to the worst than the business would not recommend the prices are high. The service is terrible.

Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I used this service for 2yrs and the last 4M was a nightmare. There is only 1 employee who is aware…read moreof what is going on, the others didn't know how to answer any questions and when I would leave messages for the competent employee, I never got called back. My mail was basically held hostage even though I had paid for the service. I had to reach out to corporate to complain and they refused to communicate with them either. I had clients who had sent me checks and they refused to forward them to me. I had to reach out the clients and ask them to reissue them (how unprofessional is that?)

Aviv is TOP notch customer service, honesty & very accomodating. I am a single women w/ no…read moreexperience driving box trucks & he set me up so i was comfy & understood what I was doing, basically giving me confidence to figure it out. Aviv is just a bad a$$, straight forward, realistic & helpful guy that you want on your side during a move or anything that could be stressful. Hands down made my moving experience smooth!

I've been using this business for a lot of years now, since Aviv was on Ogden. I've had PO boxes…read morewith him, and he handles all my shipping. When my daughter recently had to move a bunch of furniture, I even went to Aviv and Tammi for a U Haul. Always makes things very easy, you always get the best deal, and in fact the whole family is great. It's nice to have a business like this right in the middle of town.

What I appreciate the most about having this UPS Store located in the community is that the UPS…read morestandards have been maintained. GENERALLY the staff if friendly and knowledgeable, the store clean, and the prices while a bit high seem fair.

The customer service is always great year after year. We spend a few weeks in Chicago and come to…read morethis store a few times each visit. They are always pleasant and go out of their way to be helpful. In my last visit, one of the employees was greeting customers by name. Such a rare delight to see consistent great service!

I have been renting from here for about 1.5 years. I started out renting an office by the hour but…read morewas so pleased I eventually leased a permanent office. I could not be happier with the service here. The staff is phenomenal and goes out of their way to be accommodating. I cannot say enough positive things. I don't ever see myself leaving!!

From the owner: Chicago Virtual Office provides a prestigious business mail address, mail forwarding, phone…read moreanswering and meeting room rental for companies that want to improve their business image

The lady there at 9am 4/15/26 was so rude for absolutely no reason, and not helpful at allread more

When your visit to a UPS store to do a boring, pesky errand turns into the most fun thing you've…read moredone all day you know something is being done right. I came in to scan, print, sign and fax some documents and then decided I needed to send the hard copies express as well. It was almost closing time. Allante and Karees did everything for me so cheerfully, and were such entertaining companions as we waited for the recalcitrant fax machine to do its thing. It took a few tries but finally went through. They made suggestions, and I took them. I had to re-do some documents to get them right, so they made me extra copies of the documents; and they ended up charging me only for the express letter. Meanwhile lots of other customers came in and out, picking up, dropping off, many if them well known to Allante. We wished each other a "Merry Christmas" as Allante and Karees finally were able to close the metal gates across and close up shop.

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

Shred confidential documents in bulk!!! $1 per pound! I…read morebroke the shredder and I was perplexed on how to destroy so much paperwork. UPS works with Shred Nations Service, but call This UPS Store for CORRECT info. SN sent me downtown when this place was a few blocks away! Carlos M. is an exemplary employee and this is the 2nd time he's done NOTARY PUBLIC services for me. I was working with elderly family and he was patient and thorough, and knowledgeable. You can make a donation $ to Toys For Tots and they will give you a receipt for tax deductions. Please show love this holiday season...remember the joy of opening a gift?!!! I was disappointed they do Not stock enough paper/card stock in bright /neon colors like the FedEx store. You use your credit card to print from your memory stick, unfortunately I didn't pay attention to pricing...for anything. The good thing, I used so many services today, it was worth whatever I paid, so CONVENIENT, one stop shop!!! Everyone is so nice and helpful. They offer many services, see my photo. Street parking, and 15 blinker parking in front.

The lady working here is mean…read more My first time here and I brought an eBay shipment and needed to measure and weigh the box to create a QR code to prepay for shipping in the app. The lady got mad at me that she has to measure the little box. She told me "Nobody does it this way they already have the QR code ready." She was irritated like it's the DMV. I gave it 2 stars because she did put the box in a bag at end. I did stay nice because I don't want my package to go missing but I will not come back to this place. Even the US post office has nicer more helpful people than this.