Genesis is superb. They are very professional and attentive to whatever you need printed or copied…read more Thanks for being in the Hood!

Received my Bookmarks, Bookplates and Notecards today!…read more I couldn't be happier with the products I received! Thank you to Frankie at Genesis Print & Copy for taking the time to listen to my ideas and making my vision for these products come to life! Customer service was superb... Gabby asked, "Did you know each other before you came here?" That's how kind, warm and friendly Frankie was towards me! and... They are BLACK Owned, so I was thrilled to give them my business!

I use them often. I'm usually in and out In about ten minutes or so depending on the line.read more

This used to be an amazing store. I actually opened the mailbox when the stores originally opened…read moreand have had it ever since I believe 25 or 30 years. It's sad that after three owners the store is absolutely horrible. It's always crowded. It's always congested. The staff is always overwhelmed. The service has went from The Best and the business to the worst than the business would not recommend the prices are high. The service is terrible.

I'm so glad I learned of this place. Great quality printing that was super fast, competitively…read morepriced and conveniently located. Will be back again. The value can't be beat!

Cards came out perfect and right on time !!! I'll definitely…read morebe back . Sending all of my associates this way as well.

How come they supposed to be and UPS access point but you can never get through to them on none of…read moretheir numbers attached to this establishment very terrible for those who's the average user UPS access points to pick up and secure packages

I had a jacket that I paid $30 to have my name embroidered on the front and my logo printed on the…read moreback. His employee took the order wrong and didn't double check the order by I left to make everything was correct how I wanted. It took a week to get the jacket back and he burned the back of the jacket and printed my nickname on the front and blamed me the customer when I came back to pick my jacket up. I told him that my jacket was wrong and was ugly and I wasn't going to wear it and he took the jacket and tried to fix the embroidery on the front but the printed letters wouldn't come off and he took another week to get my jacket done. When I went to pick the jacket up it was all messed up on the front and back and he won't return my money back for my jacket that he messed up by not double checking the order. I've been getting clothes embroidered for 40 years and this is the second time I've ever had any orders messed up and both times It was him. Don't do business with him. He and his staff aren't competent in any way, shape or form. And they was arguing with me after I got off work and ruined my day like them messing up was my fault.

I went into this establishment today to get pricing for obituaries. Unfortunately, I am not able to…read moregive a review on the quality of the finished product due to the rude service that my family received. It should automatically be assumed that when a family comes into this type of business that they're likely in mourning. The sales associate that we dealt with was very unfriendly and condescending. Would I advise anyone to not use this establishment? Not necessarily because the sample products looked okay. I just choose to spend my money where I receive great customer service along with a great product. Needless to say the family will be purchasing obituaries elsewhere. I don't believe in criticizing without providing a solution. Here a few things that will make the customer experience better in the future... 1. Provide some type of sensitivity training to the employees. More specifically in dealing with grieving families. Sometimes, it's not what you say, but how you say it. 2. Assume that your customer may not be experienced in creating obituaries. To ask someone what they want in a rude manner without even showing the available options is not very helpful as they are coming to you for your expertise. If the customer was experienced with creating obituaries, they would make their own and go to a print company themselves. Take a moment to show the options FIRST, then ask what they'd like. 3. Remember that a little bit of friendliness goes along way. Even if it's just providing service with a smile. 4. If all else fails, and your employees are just not friendly or simply are not "people persons", allow them to work in the back office, not on the front line dealing with customers.

This place is ridiculous, I submitted my family obituary and the service was like talking to a…read morewall. Shelly has poor customer service skills and does not give a damn about your family or the pain that you are encountering. If it wasn't for Shay at the funeral home, I would have gone to another establishment. This company needs a complete overhaul and or needs to be shut down. Shelly, you need you get your attitude together, one day you will be on our side of the fence and find yourself looking in the mirror. I DO NOT recommend this place to anyone. If you can, do your homework before you get involved. Mr. Leak, please find a reputable establishment to handle your business. This company makes Leak and Son's look back and you are number one in my book. Actually, I selected one star, but I have no stars for this company, it can not be rated, it can not be considered, it can not be counted. Again, Shelly you are HORRIBLE!!!!!!!!!!!!!!!!!!! Please people, make sure you read every page, go through every detail with affine tooth comb and trust me, Shelly will still screw it up. Please RUN far away and check out other places that care and are compassionate regarding your time of sorrow. Shelly, Kick ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I made a collage banner for my grandmas memorial and they did a great job of printing. They…read moreusually take 3 days for jobs but was able to do it within 2 days. Customer Service goes a long way, although they were not rude or anything I feel they can be a bit more professional. When anyone walks into your business they should be immediately greeted. They can also try to straighten up the front a bit. Clutter is a bit unattractive.