I definitely went with the right business, no disappointments, very informative honest, and it…read morecouldn't be more true that you get what you paid for. Amazing Service and Work and worth every Penny.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

If you're looking for fast and effective solutions I would highly recommend them. We had a severe…read moreant problem and the owner came and took care of business. Haven't seen an ant in over a month now! I'm so happy and grateful for their services. Price is very reasonable.

Dustin is an incredibly polite and friendly person, and from my first call to Brothers, he was a…read morejoy to work with! He was very gracious in making sure we were comfortable with him working in our home. And after years of putting up with ants invading our household, his treatment took care of the problem immediately. The cost was beyond reasonable, and it has been a huge relief to not wake up to armies of ants in our kitchen, baths, and outside areas. We will very happily always use and recommend Brothers Pest Works!

We had a small wasp nest and need to get rid of it ASAP. Others wanted to schedule days later and…read morethey were the only ones that would come immediately. Within an hour time they took care of the issue.

Seriously A++++ customer service. Spoke with Maynard to get a free consultation regarding the…read moreremoval of a wasp nest and was recommended by a neighbor who used Yellow Peat Control last year for the same issue. James showed up at 2:30pm and gave us an incredibly affordable solution and quote so we moved forward with the service. He was quick and the service came with a 30 day warranty. Friendly and exceptional service. Will definitely use them again for any pest related issues. Highly recommend.

John did a super good job for us. We had a rat in the house after a significant remodel. His bid to…read morerat proof was very reasonable relative to others and he was very diligent in getting the rat out. He seemed very thorough in rat proofing the place. He also communicated his coming and goings very well. Would highly recommend

I can not say enough on how happy I am about the service this company provides.The quality is…read morealways top notch, and you don't ever have to go behind or check video to make sure they did everything. It is very refreshing to just be able to trust someone to do a job. And it not be a money grab. The way ppl are nowadays sucks, but John is the reason to believe in humanity! The service and value can not be measured!

Josue has been great. We worked with him a couple of times for an apartment building in University…read moreHeights to help with rodents. He is knowledgeable, attentive, and timely. I will continue to use Thrasher and recommend Thrasher to others.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

Bernardo was friendly and professional. He was able to remove the wasp nest quickly…read more I'm pretty satisfied with Nixtermite

Chris is awesome. He worked with me and was patient when we had to switch our dates for out of…read morecontrol situations. Twice. Definitely recommend.

Premier Pest Control are the BEST! This review is long overdue. Chris and Michael are very…read moreprofessional, respectful, personable and very responsive. They provide excellent service and provided better pricing than the prior company we were with. They also helped out my mom last year with her ant issues. I'm so glad we found them and highly recommend them if you need service(s)- you won't be disappointed. Thank you so much Premier Pest Control.