We had the pleasure of working with Daniel Fernandez, and I can't recommend him highly enough! He…read morecame out to replace a light switch on our foreign-made range hood, a tricky job on its own, and on top of that he diagnosed and fixed a complex wiring issue that had been giving us headaches for a while. Daniel was not only highly skilled and professional, but also incredibly kind and easy to work with. He took the time to explain what was going on, made sure everything was done safely and up to code, and left the space clean and tidy when he was done. It's not every day you find someone this competent and genuinely pleasant to be around. If you need an electrician you can trust, Daniel is your guy.

From the owner: At Fortress Appliance Solutions, we’re not just fixing appliances — we’re rescuing them. One fridge…read moreat a time. I started this business with a toolbox, a dream, and a serious dislike for cold pizza (thanks to broken ovens). After years of hands-on experience, I decided it was time to bring honest, skilled, and down-to-earth service to my community. We mix old-school hustle with real technical know-how, and we show up ready to fix what breaks — with a smile, some jokes, and a screwdriver in hand. From street hustle to skilled service — we fix what breaks, every time.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Always consistently great service. I had 3 separate repair calls, each one great…read more Booking is quick and effortless, usually 24 hour turnaround but sometimes same day. Pricing and repair rates always honest and transparent. Quick turnaround for ordered parts. Very professional. Highly recommend.

Mike is the best. So kind, honest, and super knowledgable. Will definitely be my go-to for repairs…read morefrom now on.

Great selection and customer service Jakub and Konrad helped me find the speaker i needed and it…read morewas on sale too!!! Highly suggest this store.

Conrad and Jakob are the BEST. Not only were they super helpful but they also delivered my product…read moreto my door on the same day. Give them a raise! :)

I was looking for a good quality cooking Wok and water filter, and shopped around before I landed…read moreon this store. The owner and her son were really friendly and explained in detail the specifics of each item I was interested in. I ended up buying the wok and filter and they were kind enough to gift me a free stainless steel coffee maker! Sweet! Customer service really does make a difference, so I'll be coming back if I'm ever in need for another appliance.

Horrible! Beware! I bought a refrigerator from them. They…read moresaid it was new. A little over one year later the refrigerator breaks down. I call them and they tell me the refrigerator needs service and can schedule someone to come. When the repair person came, while he is at the door, the store calls me to tell me the tech is there at my door and that will be $75. I said ok. He did little to nothing then said it's $125 because. The fridge broke down again the same day. They are scammers. Horrible!

Do not work with these people, they have been giving me the runaround for two straight days and…read morejust now canceled my delivery with no communication whatsoever. They claim to have been calling me about my fridge being delivered however I have received zero calls or texts notifying me that they had arrived with my fridge, they also did not buzz the door. Absolutely impossible to get any info about delivery times or any logistics whatsoever. I have not left my home for two days because I have been waiting for them to deliver a fridge that they are never going to deliver. Deeply incompetent business I would never reccomend anybody trust with something as important as a refrigerator or any home appliance. Would give zero stars if I could.

My GE dishwasher has been giving me hell since I got it two years ago and despite multiple visits…read morefrom GE Support (Bodewell) as well as inspection from our GC, it kept breaking. It was at the point that I was ready to replace or even though it was a new machine. These guys came in and immediately diagnosed the problem and I had a working dishwasher within two visits. They were very clear about the issue (I am getting new plumbers due to their diagnoses as it was a plumbing install issue) and communicative about timing of visit - I finally felt I was in good hands. So pleased with the service and will certainly use them again if we have issues with other appliances. Extremely professional and thorough. Eli was wonderful.

Eli was awesome! After he fixed my washer, I didn't realize I wasn't supposed to use it again until…read morethe new pump he ordered arrived. I called him as my apartment started to fill with water and he came back right away, cleaning up the water with towels and fixing the washer yet again. I'll be using them for every appliance repair in the future!

Disrespectful morons at the door and the store is filthy they are disorganized and rude.!read more

Bad service, expensive, and disorganized. The staff had a bad attitude. I couldn't find the things…read moreI needed, and no one bothered to ask if I needed help; they just watched me wander around with a bad look until I finally asked. Plus, what I bought was more expensive than at another store I went to.

Alex is knowledgeable and genuinely wants to help. He was able to find the issue with my leaking…read morefridge in 30 seconds. He was thorough and also did a check on other areas of the fridge. He was also timely and courteous.

I found this company through yelp, the reviews were great. I was able to correspond via text and…read morephone. They were very quick to respond and come out that same week. I had them replace the rubber inner part of my washer, mine moldy . Although it wasn't an inexpensive piece to replace, I'm so happy that I did. I would use this company again.