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    Rafy's Home Appliances

    2.4 (8 reviews)
    Open 9:00 am - 7:00 pm

    Services - Rafy's Home Appliances

    Cooktop repair

    Appliance installation

    Range repair

    13 More Services

    Appliance repair

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal repair

    Ice maker repair

    Microwave repair

    Oven repair

    Range hood repair

    Refrigerator repair

    Trash compactor repair

    Washer repair

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    This is the condition the fridge was left in after forcing it down the stairs of my apartment
    Caroline Q.

    I can't believe the experience I've had with this business. I bought a 24" inch refrigerator at Rafys Appliance Store and it was a huge mistake. When Rafy got to my apartment, the fridge did not fit to come down the area where I live in. Rafy and his helper forced the refrigerator down the stairs, causing it to be extremely dented and severely scratched. Being the understanding person I overextend myself to be, I completely accepted the fridge in the condition they left it in with the deal that Rafy he would return to paint it, the following Saturday. 3 weeks have gone by and I've had 3 No show, No call appointments. At this point, I'm not even calling about the paint anymore, I'm calling because the refrigerator completely stopped working. I had to throw out over $150 worth of groceries, I've had my apartment smelling horrible because my food was rotting. Yesterday I waited for Rafy all day long and he did not show up. I called his business, very upset and told them I couldn't believe how they're handling this situation. I also told them that if I would've read the reviews about them before doing business, I would've never purchased anything from them. After not hearing from Rafy since (10/16/21) today is (11/07/21) he decides to send the money I paid for the refrigerator back to me with someone we have as a mutual friend. How unprofessional is that? I'm extremely furious with how this situation was handled and as a person who dedicates myself to supporting small Dominican owned business, I advise you stay very far away from Rafys Home Appliances.

    Fridge in my kitchen.

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    NY Viking Services - Viking stove repair

    NY Viking Services

    (113 reviews)

    SoHo, TriBeCa

    Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

    If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

    Rafy's Home Appliances - homeappliancerepair - Updated May 2026

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