I had a great experience with Helena she was so understanding and insightful about what I wanted to…read moreget done

Ruthann has been nothing but exceptional. Came in to do…read moremasseter botox and microneedling on separate occasions and I couldn't be happier with the results! Couldn't recommend Ruthann enough! Thank you!

I want to recognize Areli at the SEV Laser Los Gatos location for her exceptional customer service…read more My original appointment at the Sunnyvale location had to be canceled due to short staffing. I was told it would be rescheduled for the same day, July 18, and I even received a text confirmation. However, when my partner and I arrived at the Los Gatos location, we found out that our appointments had accidentally been booked for August 18 instead of July 18. As someone with a very busy schedule, I was understandably frustrated because I wasn't able to come back another day. I explained the situation to the front desk associate, but there wasn't much she could do. I left feeling disappointed. What happened next completely changed my experience. Areli came outside after us, sincerely apologized for everything that had happened including the issues with the Sunnyvale location and genuinely took ownership of trying to make things right. She was compassionate, understanding, and never made me feel like I was just another customer. With the help of her manager, she was able to accommodate both me and my partner that same day. Thank you, Areli, for going above and beyond. Your kindness, professionalism, and genuine care completely turned a frustrating situation into a positive experience. SEV Laser is lucky to have someone like you on their team! Bahar was nice as well.

So far so good. I recently decided to invest in laser hair removal after thinking about it for a…read morelong time. I had some issues with my original appointment. They send you a form to fill out and one of the medications I am on was flagged, so I had to get doctor approval. I totally understand that, but I had submitted the form almost a week before my appointment, and they didn't tell me it required doctor approval until the day before my appointment. I had to make a doctor appointment to get them to approve it, which made me miss my original appointment. It ended up being fine and I rescheduled, but it was frustrating that I only had one day notice about all of this. On to the actual appointment... it was a great experience. Much quicker and much less pain than I had anticipated. I was in and out within 10-15 mins. The space itself is inviting and clean, and the ladies at the front desk are so sweet!!! I'll be back to update my review once the full process is complete!:)

Front desk staff was exceptionally friendly, professional and knowledgeable. I want to give a shout…read moreout to Summer for making my experience amazing. I appreciate you Summer. Also a shout out to my nurse Dasha, you are always amazing. Thank you to both. Your approachability is top notch!

Just a quick update for transparency and so people know what they're getting themselves into…read more(7/20/2026): I reached out directly to LaserAway today regarding my concerns, per the Business Customer Service person's comment and spent 6 minutes of my time attempting to clarify vague statements from them. They refused to resolve the issue and instead informed me that someone named Cinnamon would follow up to "discuss further," by EOW -- note that summer is passing and time is limited. This has been truly disappointing. I'm generally a very positive person who prefers to focus on the good, but this involves my hard-earned money and a clear matter of principle. I'll continue to update this review as the situation develops further. All in all: 6+ minutes wasted on the phone after phone tag + time spent waiting at the front desk IN PERSON with no receptionist in sight. I should be charging ya'll at this point.SMH! As always...I have receipts.

I had my first ever hydro facial here today with Carolina. The office is very nice and clean, and…read moredecorated really beautifully. Everyone who works there is super friendly and helpful. I really enjoyed my experience there and am looking forward to coming back to get more things done to help my skin be the best it can be.

Great way to celebrate me Shiva is : Amazing! Professional!! Gentle! This girl knows her stuff and…read moreputs her heart into it! I'm 70 going on 50, what a transformation. I checked the reviews. I went through AI did my research for more than a year, I'm so glad I did this! It is better than I expected and all in all a great experience. I was scared and terrified to do fillers sculpture Botox because of all the bad publicity. Don't let fear govern your life make the today and age gracefully. God bless all the people great service. :)

Recently took a family member here to remove a tiny cherry angioma on the lips. The consultation…read morewas free and the laser treatment to remove was $200. The total appointment time was 30 minutes, including the 10 minute waiting time to be seen. Waiting reception area showed they had a consistent level of clients waiting to be seen or leaving. Staff were very friendly and kind, they handle our requested service professionally and with ease. There's ample parking in the back of the building with a back entrance as well. There was a slight mishap as they wanted to charge $500 for our service but it was quickly corrected before we paid and they apologized for the miscommunication. We will not hesitate to come back for a future procedure.

I wanted to share my disappointing experience with Dr. Monique Wilson at Kalia Dermatology, in…read morehopes that it may help others considering laser treatments for melasma. I spent nearly $4,000 on three laser treatments, creams, and consultation fees, only to end up with skin that looked considerably worse for about six months before finally returning to its original condition. My first laser treatment initially showed promising results, but within weeks, my melasma returned darker than before, accompanied by broken capillaries and increased redness on my cheeks. Subsequent treatments focused largely on addressing these new issues, with little improvement. What disappointed me most was the lack of transparency about potential adverse outcomes. Dr. Wilson initially made me feel confident that my melasma could be successfully treated, but the tone of our conversations changed a full 180 degrees after the first treatment, when things didn't go as expected. These risks had never been adequately explained to me beforehand. I had also specifically asked whether I could pay for just one session rather than committing to all three upfront, but was told that wasn't an option. In hindsight, this made the experience even more frustrating, as I felt financially locked into treatments that ultimately made my skin worse. I understand that everyone's skin reacts differently, and others may have better results. However, after spending so much money with such disappointing results, I had hoped for some empathy or gesture of goodwill, whether a partial refund or complimentary corrective treatment. Neither was offered. Ultimately, I feel let down not just by the lack of results, but by the lack of transparency and follow-through. I left feeling that the practice was more concerned with collecting payment than ensuring patient satisfaction.

Went in yesterday for a mini mani and pedi and it was such a lovely experience. The staff are warm…read moreand welcoming, and they take their time with you -- nobody rushing you out the door. The nail work itself is excellent. Clean, careful, beautifully done. My hands and feet have never looked better. And the prices are so reasonable, especially for Los Gatos. I was pleasantly surprised. There's a parking lot, which makes the whole thing easy. Highly recommend -- I'll definitely be back.

I've had a wonderful experience with Julie and Kim. They did a superb job, were so thorough and…read morepaid attention to little details. They stopped to check whether I liked the shape, color, to check that I was comfortable and even offered me a drink when I sat down. I will definitely be back.

Very kind and professional. My daughters and I love this place. We've come many times and get great…read moreresults.

This was my second visit to "Just Perfect". I made an appointment online and was seen before my…read moreappointment time. The threading was quick and painless and my brow shape was perfect. It's a cute little salon with easy parking (weekend in the spring). I will definitely be back!

Today was my first time there and it was absolutely fantastic! Mostly because Amanda was who I had…read moremy appointment with. She was very talented, fast, efficient, friendly, and pain-free!! I will most definitely be going back.

Needed a last minute eyebrow wax for an event and have been on the look out for a go-to spot after…read morea couple of negative experiences at other South Bay spots. Luckily, I was able to get a same day appointment time with a waxer, Anna, who provided amazing service and brows! Quick, painless, and amazing results! I even got complemented on my eyebrows at my event, which was the first time I experienced that. The price point is a little higher than other spots I've tried. I don't get my eyebrows done that often, mostly for events and shaping a couple times a year. So for the service and results it was totally worth it and I will be back!

Honestly it was the best pedicure I got in a while , clean spa and comfy massage chair to relax in…read morewhile my feet soak in hot water . Great way to end a long work day and to start a restful weekend! Thanks

I wanted to try a new nail salon that was local and found this place on Yelp. Came in on a weekday…read moreand was told it'd be about 20 mins before they can do my pedicure, I decided to just wait it out. It ended up taking an hour before I got started. The lady was nice and provided the service as requested. Although I'm disappointed that my gel pedicure didn't last as long as it has at previous salons, also never had my nail polish split down the middle. The equipment is pretty run down and kind of dirty. Maybe I would return if I couldn't find anywhere else but it wouldn't be my first choice.

I would give 10 stars if I could! I have sebaceous…read morehyperplasia (enlarged oil glands) on my face and was told by my dermatologist to not bother getting them removed as they'll only come back. Last year I caved and tried a laser center that specifically advertised for removing it. That treatment did nothing, didn't even reduce the size and was a waste of money. I found Quinn on Yelp and although there were no reviews for specifically this condition I thought I'd go in for a consult. On the day of the consult itself she cauterized them all in under 15 mins! It's been about 2 weeks and everything is healed and looks great! I couldn't be happier with the outcome. Even if they come back I'll just go to Quinn again and have them cauterized. I can't even begin to express how nice it feels to not have them on my face! Quinn was great to work with and clearly knows what she's doing.

Definitely worth the drive; 45m to go to Los Gatos. Skilled fast removal less pain. She knows how…read moreto get st the base of the skin tag so the whole tag comes off. Was on an eyelid. Excellent experience. Stinging pain if no pain killer applied. Couldn't take the pain had to stop after the big one was removed. Y