The service was not great , I asked for napkins and it took 5 minutes. The pancakes were gross. The bacon tasted old and the eggs were overcooked. read more

EDITED TO ADD: I spoke with a manager today, who was very apologetic, refunded me for the sub-standard items, and made it up to us. So maybe we will consider returning, but definitely not take-out. _____________________________________ We had a bizarre experience with our pickup order on March 1st. I really wish someone had reviewed the order before giving us the bag. Sadly, I paid a 15% tip and didn't verify everything was correct, so I won't be doing that again. We ordered a few different items for our family. The vegetarian sandwich (14.99) came with a spinach salad. There was no dressing on the side included, and my mother found a foreign piece of dried out plant material in her salad, definitely NOT spinach. We have no idea how that got there. It was really windy that day, so maybe the wind blew something into the salad bowl when it was being prepped? Secondly, I ordered the reuben with a caesar salad and requested it to be dressed (not sauce on the side.) The caesar salad was missing from our order entirely. The sandwich was packed, but there was no salad next to it like there was in my mother's order. Third, my daughter ordered pancakes with sausage and egg white, and there was no syrup included. read more

ButtercuP - This was in my mother's spinach salad. - American Near Me - Concord, California

Pearl was our server and she was very sweet and efficient. We loved our food. Our girls had chocolate chip pancakes and chicken tenders and fries. I don't recall our other entrees but we all enjoyed our food and the experience. Everyone there is very friendly and it is a nice family friendly environment, welcoming to everyone! read more

Well I ordered Tex Mex, will never order again. I am giving 2 stars because the taste is good but it's a greasy mess! This is supposed to be a breakfast dish and this much grease! OMG! I ordered my eggs to be over medium, it came with over easy (I know my eggs it needs at least half a minute more). The dish comes with potatoes (choice of country style or hash brown), bell peppers, black beans. The dish looks confused to be honest. I do not understand why the cook put the oil also in the dish. I mean I can understand the oil used to fry meat has flavor but this is just sautéed vegetables, so why put the oil in this dish when serving! To be fair, the name of the place is "ButterCup", I just didn't expect they put so much emphasis on the "butter"! I will definitely stay away from this "cholesterolCup"! read more

ButtercuP - Tex mex - American Near Me - Concord, California

I normally don't do reviews, but I'm the type of person who prefers to see photos of food before I order because it helps me make decisions, and I was absolutely shocked that not a single person on the entire internet had ever uploaded a photo of the incredible macaroni and cheese at this restaurant, on Yelp or on Google. The mac is plentiful. It is cheesy. It is melty. The cream sauce is delicious. Get it with the bacon because they do not skimp. Literally my only criticism is that the noodles were a little too soft for my personal preference, but I know people who absolutely love a soft noodle (and that's okay). Just to round out this review, the ambiance was lovely and our server Paula was perfectly attentive. The staff also made it really easy to split the bill item by item at the end when my group paid at the cash register. Oh, and the curly fries were bomb (sprinkled with black pepper)... and they have free lollipops to-go. You're welcome. read more

ButtercuP - Mac & cheese / macaroni and cheese with bacon. - American Near Me - Concord, California

My first time ever coming to this restaurant was on June 21st and Ilona was our server and she was amazing I will be coming back! The food was wonderful the portions are very good I never finish my food when I go to a restaurant but it was so good i didn't wanna stop eating it haha! Everything came out very quickly after ordering as well :) read more

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I understand this is a chain, but I want to give a shout out to our server, Pearl. Our server made us feel very welcomed and was just the sweetest! If you get Pearl as your server, she will take care of you and make you feel at home. We had the eggs Benedict. Mine with linguistic and my husband had the vegetarian. Drinks are off the hook, and a friendly place for breakfast. We are definitely coming back here. read more

Good food, me and my family eat here periodically and the staff is always so nice and very lively.

Good food, fresh! Good value! The service is good. We've had breakfast and dinner here and have always enjoyed it! read more

ButtercuP - Chicken Pot Pie - American Near Me - Concord, California

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Love how fast the service is at ButtercuP! It gives a homey vibe and the clientele is from different generations. The food is good - would appreciate crust on my steak but the meat is tender. My husband loved his Philly sandwich - cheese, meat and veggies are well prepped. Highlight for me is the potato skins and the bacon on top of it. Overall, we'll come back if we are in the area. read more

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Great food and superior service. I had the liver and onions. So delicious. I went with a large group and they allowed us to have separate checks. read more

From the broken door hardware, to the to the uncleanliness feel, to the food this place shows signs of a dire need of some sort of upgrade. The only redeeming factor was the service by Nicholas was very good. We ordered a hamburger and grilled Ruben Sandwich. The burger was ordered medium and was delivered to the table very very well done. Actually I would say burnt. Same with the Ruben. Grilled to the point that had the texture of crispy burnt meat. The fruit served with that sandwich was not ripe with the exception of the one grape and strawberry. The only reason this place didn't receive one star was the great service read more

Great place to dine and a very clean updated restaurant. Food was great and the server. Downside was the size of the margarita I was served. Looked like a 3 or 4 oz small glass. Maybe they could up the price and make it more appealing read more

Flavor on top of flavor for this particular Buttercup. Especially the cheesy grits it reminded me of home

large variety of foods, nice big place, friendly servers, pretty fast service but mediocre food

I was pleasantly surprised with my salmon. Kids' entre was large enough for a grown man! Fast lunch service. Thank you, we will definitely try something new next time. read more

ButtercuP - Kids spaghetti and meatballs. Large serving! - American Near Me - Concord, California

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Me and my kids had a great experience, we had a great time to come and pick up our order , staff were very friendly and helpful. The food was delicious and as expected. We will be back . Thanks read more

I discover this place while driving on Clayton Rd. I had to check this place out because it seem like a good place to eat there. I had dinner at this place and my service was GREAT! My server made sure I was doing great...every single time her pass by my table (I have to admit that was beyond great service at that restaurant). I had breakfast, lunch, and dinner at this location. Each time I come to ButtercuP I always gotten great service. Parking at this location is accessible and plenty of spaces to park at. The inside was 100% clean without any messes at the table and floor. The food at ButtercuP is great...with fabulous choices to chose from the menu. I will come back to this location in the future. read more

ButtercuP - Bacon and Eggs - American Near Me - Concord, California

We enjoyed a great late lunch at ButtercuP this week, our first time there. Paula answered the phone when we called to ask if there was a wait, and her friendly and welcoming response convinced us to try this totally solid diner. We had a Belgian waffle with eggs and bacon, and a sandwich with grilled turkey, avocado, and cheddar, served with fries. Both Paula, who ended up being our server, and the kitchen staff, remembered our special requests...extra crispy bacon, no seasoning on the fries and no dressing on the sandwich, a side order of mayo, water without ice... Both meals were prepared well and tasted good, and service was excellent. I will be back to try some other options. read more

literally the best restaurant in Concord. Mickey was amazing and our food was top-tier. Definitely recommend for a date night or just a chill dai out with the fam. Whether you get lunch or dinner, love it here :) read more

The staff is really nice, but I feel the food is frozen and not fresh. I suppose it's acceptable if you have no other options, but it's definitely not my first choice. I miss small, family-owned restaurants and I'm tired of all these corporate chains. read more

Food was amazing had the cinnamon roll pancakes 10/10 and the service was great Mickey Mouse was soo nice and attentive !!! Great food and variety have to go try!!!! I will be back! read more

It's not very eye catching from afar but as soon as I walk in I got greeted and seated immediately. I had a great Easter breakfast with my family. Churro Waffle: 5/5 Incredible! Tasted like funnel cake and had a great amount of wipe cream! Fruit: 4/5 Fresh had mostly cantaloupe (which I don't mind because I love cantaloupe) Hash browns: 4/5 Good! read more

ButtercuP - Churro waffles - American Near Me - Concord, California

Went for lunch with a friend. She had the chicken piccata meal & I had the Chinese chicken salad. Huge portions & deliciousness throughout. We both brought home plenty of leftovers. Excellent service & even brought my husband for dinner The next day. I had the prime rib dinner & it was great. Such a bargain meal & the meat was cooked to perfection. Will be returning regularly! read more

The shrimp and grits were amazing! I am from the south and I have not had a better "southern food" since being in California for 3 years. I'm looking forward to going back for the other southern comfort dishes. read more

ButtercuP - Shrimp and grits - American Near Me - Concord, California

Friendly-good service-large servings and great omelette 's and sandwiches. Parking is easy-always a spot-

Their pies are amazing as well as every item on the menu. Their staff is all fantastic

when you're in the mood for good old-fashioned American comfort food, this is the place. What they are really known for is their pies, which are absolutely amazing. read more

The service at this place is great. All the servers had great attitude and even one who wasn't serving us was kind and brought out refills. We had the sampler appetizer which had 2 mozzarella sticks, potato skins, wings and strips. All of them were over fried. They were extra crunchy and brown. The Belgian waffle was also over cooked. It was extra brown. The chicken fried steak was the same. It was heavily fried. Eggs were done correctly though and hash browns were good. Overall nothing we had was extraordinary. It was all ok. read more

ButtercuP - Belgian waffle with 2 eggs and sausage (combo) and chicken fried steak with hash browns. - American Near Me - Concord, California

Yum. My breakfast was perfect. The hash browns are buttery and crisp. Just delicious. I had to have a piece of coconut cream pie to take home and I am glad I did. That too was excellent. read more

ButtercuP - A simple two egg breakfast. They hit it out of the park! - American Near Me - Concord, California

Diner food. We ate while waiting for our Hyundai car to get serviced. Our waiter was helpful and attentive. Food was standard and as expected. Nice big space so able to accommodate bigger groups which is great for that Sunday family brunch. read more

This is a very late post but thought these pictures were post worthy. My hubby and I really enjoy this place and have been to this location several times. Quiet outdoor seating and wait staff is polite and attentive. read more

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All Buttercups have gone downhill. I have eaten countless meals at all of them across the Bay Area. Every time I go for an omelette now, the omelets come our brown, burned looking and tasteless. What has happened? They were formerly reliable food diner fare. Now they look more like purveyors of catered meals where someone left them over the Bunsen burner too long! Very disappointing! read more

ButtercuP - Burned feta and vegetable omelette. - American Near Me - Concord, California

This place NEVER disappoints. We don't go there often for breakfast but when we do, the experience is always the same, great customer service and delicious food. read more

The food is always good and the staff are always friendly. For a great diner style restaurant, this one is the areas best. Don't skip out on the desserts either, they are fantastic. read more

Shrimp & Grits!! Finally found a place that has it. Super tasty, the cheese grits on the bottom and nice and thick & the shrimp are BIG! Got a kids French toast that came with an egg, two sausage, and a whole piece of French toast WITH a hot chocolate for $4.99 cmon can't beat that. The staff was also very sweet when I went to pick up my order! read more

ButtercuP - Shrimp and grits! - American Near Me - Concord, California

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Went to ButtercuP in Oakland for breakfast with a friend and I had the shrimp and grits...yummmm! Literally the best I have had outside of the South. Absolutely no extra salt or pepper needed, perfectly seasoned and a large portion. Their pancakes were pretty good as well. Highly recommend this dish. The service was friendly as well and the restrooms and restaurant were clean; which is very important to me. read more

ButtercuP - Shrimp and Grits @ ButtercuP in Oakland - American Near Me - Concord, California

Good food good service the wait was not long about 15 min for Father's Day. Easy to get to gas station across from the place. Has parking lot, and handicap area. Was packed with people all kinds of people some kids came. It's old school vibe to me but I enjoyed it. I have been there many times before and would recommend it. read more

Definitely thought the burrito was going to be better than it was. The biscuit was the best thing I ordered. Everything on the menu sounded so good and was kind of disappointed when I got this burrito. I'll try this place again next time I'm in town. read more

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It's gone down. Was much better in the past. Going on and off for 22 years. Service is still the best part. Prime rib dish was my go-to, lately it's been inconsistent. Also pies are no longer worth the cost. I realize raw material costs more. Still can't justify buying 3 pies for $147 for Christmas. read more