A plumber I trusted that worked at another company came to work at Burl's and so I intended to use them for a major plumbing issue found inside my walls. He'd moved on by the time I contacted them but the guys there were quick to respond, friendly and professional. The owner knew of a guy that had solved these types of issues in the past and he quickly contacted him. We made a time for them to come check out the issue and they did, quickly and efficiently. It was obvious there was a pipe issue and they were going to have to go into the walls which I was prepared for but they gave me a very reasonable estimate and we scheduled the work. I wasn't there when they did the actual work but my family kept me updated on what was going on. Even though it took most of the day to fix the issue, they were able to quickly find the problem, a pipe from the original build was poorly routed around a beam and there was no fall and that was causing water to constantly sit in the pipe. They got to it and replaced it and they solved the issue! For several years we'd been dealing with 2 upstairs toilets and a bathtub backing up and causing major leaks in the ceiling and they resolved it. I highly recommend working with Burl's as they are great communicators, problem solvers, and will get the job done. 5 STARS! read more

We needed a new water heater and remembered we had used Burl's Plumbing a few years ago at our previous house. We are really glad we chose them again. They arrived on time, their pricing was very fair, and they cleaned up their mess. Communication was good all the way through the process. We were glad to see people who took pride in doing a good job for their customer. We will use them again! read more

I had a small water leak of my garden hose bib, consulted couple companies, Burls with the fast response and availability: when it comes to the price it's around the same but they gave me the quote out front with no hidden charges. Daniel did an amazing job fixed the leak and examined the pipe to make sure there's no leak. Also moved the pipe through exterior to another corner of the house, the new pipe looks clean. They use great quality material. read more

My husband found Burl's Plumbing on Thumbtack. We are in the process of selling our home and needed a licensed plumber. It was Friday afternoon and we needed at least an estimate before the option period was over on Tuesday. They quoted me over the phone after I sent some pictures and explanation. They also scheduled us for the repair on Monday. He came right on time between the work window 9:00-9:30 as they promised. He also texted before coming. He explained the repair and gave us the most economical efficent way of repairing. Also assured us that it would pass inspection. He was able to repair in less than 45 minutes which was awesome. Very honest, trustworthy, and professional. We are always looking for a great licensed plumber and we are so glad we finally found one!!!!! Thanks Burls's Plumbing!!! read more

Burls plumbing quoted over the phone 85.00 plus parts. His Tech came out and determined we needed to replace a plastic water valve part to flush the toilet. He went to get the part from the store which is about $15.00. The Tech called his boss to find out the cost. Burl quoted $175.00 to install a fifteen dollar plastic part which took five minutes. A total rip off! Beware! not to be recommended read more

These guys are legit. Professional, knowledgeable and courteous. The prices are fair and the onsite techs were honest in their estimate of what was needed to repair my sink.I highly recommended this company and will absolutely be going back to them for any additional plumbing. read more

I feel like Burl tried to rip me off. The only reason I called him was because he had donated some $75 off cards to this place for veterans and I had won one in a drawing. So I thought I would be saving some money. I thought I needed a moen faucet cartridge replaced. I had the same problem in my guest bathroom, where I turned the water on and then the handle just kept spinning in circles and would not let me turn the water off, so I figured it was the same problem. When that happened, I had a neighbor help me out and he fixed it in about 30 minutes and I bought the part for $34.99 at Lowes. This time instead of asking my neighbor again I called Burl. So Burl came and I told him I had the $75 coupon. He then told me it would be $275 to fix. I said I was not willing to pay that much. He said said, well just so you know... it's $75 just for me to come out here. Then he acted like he was still willing to help me and said he would check his truck to see if he had the part. He found it and said the part cost $55. I told him that it did not cost that much and I could get it at lowes for $34. He then came back and said "well actually if I take the old broken one down to the wharehouse I can get the part for FREE because these have a lifetime warranty". So Burl went back to the restroom and figured out that I didn't need the cartridge. It was just a broken handle. Anyhow, $275 was way overpriced in my opinion and he tried to charge me $55 dollars for a part that costs $35 at lowes when in actuallity he can get it for FREE. I am a veteran and he claims to be helping fellow veterans. I didn't feel like he was helping me in any way. I will not be calling him again. BTW, here is the link for the part at lowes for $34 http://www.lowes.com/pd_355841-72906-SL1400_0__ read more

I needed a plumber and called Burls plumbing. They were able to replace the water heater at a fair price and right away. I have also used Burls plumbing to install a new sink with a fancy faucet. They did a great job. one more thing I recommended Burls plumbing to a friend and they were very pleased with the work and price. Thanks Burl for the great work! Mike H read more

Burl was an excellent plumber, and as this was our first time using him it was quite a relief. He came within an hour, quickly assesed the problem, and we had a new water heater before the afternoon was out. He was extremely professional, and did a great job! He even took special care to make sure our old, rotted water heater did not leave any stains or marks anywhere in our house as he carefully removed it. Fast, friendly, professional plumbing. read more

Nice guys that came over, but way to expensive for snaking a drain line. Close to 500$ gees. They made a pretty big mess but didn't have a shop vac to clean it up, kind of unprofessional,,you should have the proper tools to do the job. Plus the machine they used scraped up my tile floors. So I had to go to Home Depot to get a magic eraser... Maybe use someone else. read more

Burls Plumbing is bad news. After paying him over $36,000, he demanded another $20,000 to finish enough to get the inspection. I paid him $8,450 and ask him to waive the rest until I got the inspection. Burl and Daniel threatened to remove the leaky plumbing they had installed and walked off the job. Stay away from these guys or you will get screwed. read more

Very pleased with every aspect of this company. Communication, punctuality, integrity, workmanship and pricing. We had drain issues in the kitchen and these guys persisted until the problem was solved. Highly recommend! read more

I had water damage in my new house from a clogged drain pipe. Another plumbing company unclogged it and then gave me a $8200 estimate to excavate the pipe and replace it. After one week of delays and excuses, without being able to fully use my bathrooms, my real estate agent gave me a referral to Burl's plumbing. They gave me a second opinion for free: turns out that I was being scammed for unnecessary work. Burl's plumbing resolved my problem the very next day with only a $1500 bill! They were thorough, polite, fast and showed and explained me everything they did. What a blessing! read more

These are my go to guys for my own plumbing needs and those of my clients. They've saved me so much $, and have gone above and beyond when I needed help. Sam is amazing and they're all super respectful and professional. They'll be my forever plumbers! read more

I hired 7 contractors to redo my master bath. Of them, Burl was the ONLY one that I didn't have to either fire or ask to fix anything. They went above and beyond and did things I didn't even ask for, such as lower a drain. They did it right the first time. read more

I had a plumbing emergency and Burl's Plumbing was able to respond immediately. While he was there I asked if he could modify a hook-up behind the refrigerator and Burl was able to make the modification on the spot. Fast, efficient and very fair, Burl's Plumbing will treat you with integrity and respect. read more

The BEST of the BEST... North, South, East and West. It is RARE these days as businesses are ONLY out for your money. They do not have a caring bone in their human body. However, these guys "ARE GREAT!" In addition, the young male who is expecting a baby girl, my mom and I wish you and your wife triumph in life. Thank you for a job well done. read more

My water heater quit and was about to flood my garage. Burl and his son came out immediately and stopped the leaking then replaced it that afternoon. Excellent job. read more

Burl came and gave a free estimate to put in a sump pump for my RVs waste disposal He wasn't the most expensive and he wasn't the cheapest. I work with wounded warriors so I have a soft spot for vets so I decided to give him a chance. I was very clear from day one what I wanted. Dig one trench for electrical and plumbing have rvs hard plumbed )( I even showed him how it was currently hard plumbed).We were moving RVs from one side of property to otherside and now need a pump. When I decided to do the pump I called Burl and he said he could start in two days. I asked him if worked with any electricians before and he recommended one ( another vet) so I called him and made arrangements for him to come out the day before and figure out everything he needed ect. Well the electrician didn't show up either day ( i know Burl is Plumbing but now I am in a bind ). This made me scramble to find another electrician on short notice. Then Burl said they don't work with electricians and I would have to dig a second trench for electrical. Also he said he didn't bid to do the hard plumbing so for an additional 500 dollars he would hard plumb. Oh wait he didn't bid for the water for the pump (another 450 dollars) oh and the second trench will cost me another 600 dollars. Every other plumber had no problem working with electricians and using same trench. So now it is 1500 dollars more than initial bid. I am in a bind because it needs to be done this week as I have scheduled time and gotten truck to move RV. He had said 1 day. I made a mistake of paying him as he said they were almost done and he would take a check since I had to leave before they would be finished. I got home and not finished and in addition the back yard is all trenched up with crazy zig zagging pipe. Now I cant put the built in fire pit I wanted because has laid this willy wonka pipe all through my yardwith at least 10 curves in it instead of a straight shot with two 45 degree turns as we discussed so it ran next house instead of all thru yard. So five days later they are still working in back yard. The pump was supposed to next to fence so we could back up RV's straight. Instead it sticks out 7 feet from fence and in order to back up RV to park it takes an act of God to maneuver around pump and ends up wasting my yard for 12 feet from fence since after 3 hours of inchining and backing and manuvering a 6 thousand pound trailer this is as close as I can get it to fence. In addition the pump needs to be vented so he put in a 2 foot vent that stinks up yard. He came out and said it doesn't really have to be vented. I call the manufacture who says it absolutely has to be vented or fumes will go into house and it will dry out p traps. He agreed to put pipe in taller than RV's When I go back outside as he has finished the pipe is 6 feet tall and again this willy wonka crazy contraption. Now I am having to have the whole thing dug up again and done by a plumber. It is going to cost thousands of dollars more but it will be done right. Burl doesn't return calls or answer texts. He absolutely has ripped me off . The sad part is he seemed like a stand up fellow and tried to fix but after three weeks and a lot of aggravation as he does what ever he wants and changes things in mid work after agreeing how to fix it I need to call a plumber in who can actually do it right. While they were nice, Beware! read more

These guys were great! Very professional & friendly. They came to our home twice and quickly diagnosed & took care of problems with our water pressure, leaking faucets, and water heater. They arrived when they said they would and thoroughly explained to us the work that needed to be done. We had complete confidence in their work ethic and ability to do the job well. They did not disappoint! We will definitely use them again. read more

We realized that our drain under our house was broken and we needed to have a plumber locate the break. We called Burls early in the morning and asked how much it would cost to locate a break in a drain line and we were quoted $300. They arrived around 2 as the said they would be but when they got here my wife was told it was $300 for the first hour and then $200 per hour after that. That's not what we were told over the phone, but we were stuck because it was getting late and we didn't think we would be able to get anyone else out that day so we went ahead with it. My wife said they were very nice but we were pretty upset that it cost us $200 more than we were quoted and they never marked on the floor with tape where the breakage was even after I asked him to over the phone. Also, a video of the pipe inspection was supposed to be included but after phone calls and emails we never received it. They also sent us an estimate to fix the issue and it was more than 3 times the cost of the company we ended up using. We were very disappointed with this company. read more