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Silver Spring, MD

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Burlington

2.6 (26 reviews)
Open • 9:30 am - 9:00 pm

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Dan A.

I love this place its where i go for random household items, its a pretty huge store and divided into sections upstairs and first floor. One thing to point out is its all the way on the fourth floor and taking the elevators is the answer. Most stuff in the store seems to be cheapper then other store.

Rik B.

This place doesn't believe in customer service! I purchased a pair of shoes from them and within 2 weeks the shoes had damaged my heels that it left a burning mark. I located the receipt and wanted a exchange for a larger size, they denied my request. And I understand the policy about "item muat be in new condition" but how can they predict the shoes would leave a scar in my heel after wearing them for a week? I've included pics od the receipt as well. And they have lost another customer because they chose to not make an exception for the pain the shoe caused me. I guess the customer isn't right in this case, as well as my heel still stinging from the shoes. #poorjudgement

On Hold for Burlington's corporate office!
Maritza C.

The customer service at this location is horrible. There were literally 35 people in line with only 2 cashiers. When asked if they could call for help the response was " the managers are on a conference call"! Those poor ladies did the best they could. I finally called another store to get the CORPORATE phone number and told that manager what was going on. He said HE would call the managers at this location. Within 2 minutes of HIS call, 5 people showed up to help. I was on hold for the Corp office for almost 50 MINUTES!!! I finally hung up. The ONLY reason I didn't walk out as others did was because I needed to buy a pair of shoes for my granddaughter and None of the other stores in the mall had her size. I am a manager at a big box store. This is terrible customer service.

REALLY long lines. Takes over an hour to get through on weekends!

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6 years ago

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10 months ago

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3 years ago

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7 years ago

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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3 years ago

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9 years ago

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12 years ago

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9 years ago

Long line at cash register. A littke more friendly customer service is needed. I got all staff I was looming for

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14 years ago

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13 years ago

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T.J. Maxx - Opened today 11-11-15

T.J. Maxx

2.8(28 reviews)
0.0 mi
•$$

This TJ Maxx location is a hit or miss!…read more Sometimes they have what I'm looking for and sometimes they don't. The sections are organized throughout the store. However, the items are subpar in quality and value. Over the years, I've been able to find a solid coat during the winter, seasonal home decor (candles, throw pillows, etc.), and journals/planners for myself and gifts for friends. No complaints with the customer service if I need to return something, and the lines are never too long. If you're reading this before January 3, 2026, everything must go so stop in to see they have anything while everything is an additional 30% off. This is their last week at this location.

In general, I thought this Tj Maxx was a little smaller compared to other Tj Maxxes that I have…read morevisited over the years, but it has a decent selection of common items. In fact, I actually picked up a couple of things that were not on my list (e.g., a few scented candles). For my visit, I primarily wanted to pick up a few bedding and kitchen items. I had no problem finding the things that I needed (e.g., mainly pillows, regular towels and dish towels). Like other Tj Maxx location, I thought the prices were fine, especially for the area. Customer service was fine and the store was clean and organized. I think this is a great place to pick up some last minute items, and I more than likely will be back in the future.

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T.J. Maxx
T.J. Maxx - Christmas is here!

Christmas is here!

T.J. Maxx - And here!

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And here!

Ross Dress For Less

Ross Dress For Less

2.0(22 reviews)
0.0 mi
•$$

Another floor up and the messier, with less selection, we get. Honestly, from the moment you walked…read moreinto this location, it was a mess. What should be a tip off here is the layout of the store, it is quite odd. The further back into the store you go, the worse it gets. From the mall area looking in, you are a bit deceived by this place. The front looks well stocked and organized and then as you go into the depths of this space, it is like everything went to hell. Especially the back back of this store. I assume that the mall overall use to be really busy as there was a rear entrance/exit, complete with registers and everything. Well that is closed off and the registers now appear to be a catch all for items that people didn't want and didn't get put back on the shelf. The registers also serve as a cutoff point for where this store just gave up on picking up items from the floor and cleaning. After I fought my way back to the front, and past several security people, I did find an item or two. Back to normal at the register, I paid and made my way out. Onto the next stop.

First, it's confusing to get into this store. I walked up stairs towards the illuminated ROSS sign…read morejust to be greeted by carts closing off that particular entrance to the store. Y'all couldn't have placed a sign at the bottom reading: THIS IS NOT AN ENTRANCE? Once you finally find the right way to enter, you'll notice immediately that it looks like a natural disaster struck the place. There's stuff everywhere and rarely where it's supposed to be. I will say they have a great selection of clothing and shoes. Everything else seemed kind of meh. The shoe section was annoying because I found boots that I absolutely loved. I thought they were my size, but because they were in my size's section. Nope! Just placed on the shelf, and this was the case with several pairs of shoes. The clothes were the same way. I don't know why I even continued to use the size markers. I will also say the staff was very friendly, but this store, like others have already mentioned, is a steaming hot mess.

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Ross Dress For Less
Ross Dress For Less - General area

General area

Ross Dress For Less

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Target

Target

2.6(114 reviews)
3.2 mi
•$$

While out for the day I needed to grab a few things before heading home. Seeing how this Target is…read moreattached to the Wheaton Westfield it was an easy stop for me. I came in and went directly to the sections I needed. I was able to grab just about everything with some searching. I made this my last stop since some of the items were perishable. The thing about this store that kind of is off, the customers. There are so many of them that like to just stand in the way and not allow you browse an aisle. Tip, use the self checkouts. They are your fastest route to exit the store. Also, come prepared with your bags ready to make it that much faster.

This is another store i like in Wheaton Plaza that on another side of the Mall , This Is Taret …read more This trace is two levels high 1 upper level one lower level i took pics to cover what I could which will be exlainec.later. this place on the upper level has Custkmer service Dez and cashier lines on the right hand side of the store . Behind the cashier line shows tow mens and mens shoe department. On yhe right a hallmark card area Grocery department. Snack Food Areas . They also have a stationary and arts and crafts departments and home appliances . On the iwer level they have women's clothing children's and baby departments , they have pottery area and home decor, electronics department with DVD , Books and more . They have kids toys area . In this place ou can get lost in this place fir days and never fjnd yoyr way out . There are si many departments t choose from here at Target . They have kitchen wear and appliances departments too . Which most department are impressive as I can see . But the prices fir this store are somewhat expensive and high . I loved coming here fir The New Sketcher Slip on Shoes which are the new High recommended brands there people rave ave about. I love getting mens clothes like mens pants shirts . Sometimes groceries there . Sonetime cell phone chargers and dvds . But I wish they make their jib applications easier to access instead of making them so difficult to access abd get the jobs there . If I wanted jobs there it would either be the electronics department or the customer service desk or cashier department or the grocery department area tgat want soneday . But management has to change there too to be more helpful and have better peope skills instead of hiding in their offices . Plus if people like me wanted jibs there they should think of Job events there I persin to see what people like ke can do to b great assets to the Teams and the stores called Target . During the pandemic it was all of Us Americans tgat were at fault fir the lnexcusable , Unlawful, Unjustifiable, Unprofessional, And wrongful behaviors of the past . We all need including management's and Superiors neex to regain Trust and much more to revamp the customer service there so that behaviors like that are Never Tolerated agajn . Fir Too long now our Government has tried to manipulate us agajnst ach other racially , Politically, Religiously and more we all need ticstand up in defiance against it so its never tolerated agajn in ay place od business. This reason why im writing this review to boost business and bring cutters and communities there agajn to be together there again and business to boost n a way this Government will never stand against . If I get the jib there skmeday to make a difference by bekng a bridge to all different international worlds that are here in the United States and to better ourselves and the store itself. So please people from all walks of life come back to Target to get all your favorite stuff there and ckme back as a community once again . Let's be better than the Government is and get them look like fools . We need ti be ine community again in the Target Stores . If you love this place as do , This place s for you . We all look firward to seeing you all there very soon . Happy shopping everyone .

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Target
Target
Target

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Ellsworth Place

Ellsworth Place

3.0(26 reviews)
0.0 mi
•$$

I'm not understanding the low review for this place. I just moved to the area and I have made this…read morea destination for me when I need an item. I also find the uniqueness of the space appealing. My coworkers down here told me that this use to be a department store at one point and then it got redone into what is essentially an urban mall now. One that I personally think works. Parking is fairly easy here. You can do street (if you can find a spot) or the parking garage across the street. Depending on the floor you park on in the garage you have two options to enter Ellsworth. You can take the footbridge which will take you to the fourth floor of the mall, or you can go street level and cross the street. One inside it is a bit of a maze to find where you want to go. My tip here is to start on the bottom and make your way to the top. If you are a discount store shopper than this is the place for you. You can hop from TJ Maxx to Marshalls, than onto Ross's and Burlington. Throw in some Five Below and DSW and you probably just found an outfit for far less than going to a department store. I don't know what this was like before I moved down here, but it looks like it is in bit of a transition. The shoe store on the one level was on its way out and there appeared to be a storefront that was having work done on the inside. Food options inside aren't the best, but at least there are some. Honestly, with the proximity of this place, there are a lot of options just right outside too.

I'm a MOCO girl so this will forever be City Place to me! Back in the day, it was cool hanging here…read moreand going to the movie theater on the top floor. I don't come here very often because honestly there's not much really for me. The place has had some upgrades over the years, but it's still pretty basic and not too many options! Here's a quick list: * Nail salon * Kids for less * Footlocker * Shoe City * Rainbow * Five Below * Beauty supply * GNC * TJMaxx * Marshalls * Burlington * Ross (worst I've ever been to) * Dave and Busters (on the top floor) *I'm sure I missed some but this is the majority! The lower level has some food selections but you're better off going outside with way more choices. There's an hourly garage connected to the "mall" and metered street parking!

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Ellsworth Place
Ellsworth Place
Ellsworth Place

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Marshalls - Marshalls in Ellsworth Place

Marshalls

2.6(26 reviews)
0.0 mi
•$

This store has a really impressive selection of clothes. My husband and I really enjoyed our time…read moreshopping here. What was extremely unenjoyable was the woman working the dressing room! She was impatient and intrusive. Every time I came out to show my husband something I tried on, she butted in, focused on and flustered about the number of clothes I still had in my dressing room. It's important to take one's job seriously, but she was so focused on keeping tabs on the clothes that I eventually decided it was not worth it to keep trying the things in my dressing room on. She really wore on my patience. I left with an amazing coat, so overall a success. But if you want to try on more than 10 items, good luck.

Not as great as its sister store in this location, but when combined with it, it makes for a great…read moreshopping experience. It was kind of weird in this overall location. As you made your way upward, the stores got messier and less stocked with items. If you weren't able to find what you needed at TJ Maxx downstairs, head up here and maybe you will find what you are missing. They basically carry the same items and why not take the chance to stop in here. Overall, not a bad set up store. They appear to be organized, but not as well as downstairs. Staff were busy in here, running around and manning the registers.

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Marshalls - Marshalls in Ellsworth Place

Marshalls in Ellsworth Place

Marshalls - Marshalls in Ellsworth Place

Marshalls in Ellsworth Place

Marshalls - Trying on a new black long sleeve shirt.

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Trying on a new black long sleeve shirt.

Walmart Supercenter

Walmart Supercenter

2.2(141 reviews)
2.4 mi
•$

This is my review for two fantastic sale representatives in Walmart on Georgia Ave. , named Robeil…read moreand Siyda ( I hope I spelled their name correctly) They both showed great customer service skills, were polite and helpful and went above and beyond to make sure I was satisfied and walk out of Walmart as a happy customer. Robeil is working at the electronics department and Siyda was on the floor organizing it and making sure all is in the pristine condition. KUDOS to both. Walmart you got two great employees , I hope you recognize them for their good work. Walmart itself, that is another story.

A situation going on at this Walmart (5929 Georgia Ave NW, WDC 20012) that in the elderly people's…read moreterminology is "a sin and shame" or abhorrent. I drove one of the senior citizens to pick up something from there (10/12/2026) and could not believe what I experienced. -Only one elevator was working, -neither escalator was operational, -the self service line was closed to only online orders, and -every line in the store was backed up midway to the back of the store. But, more importantly there were so many senior citizens with different handicaps standing and waiting in these long lines. You would have thought that it was the end of the world. I inquired from a staff member what was going on. They explained that they have a new computer system and have been waiting for the IT department to come and get it fully operational since last Wednesday (10/7). Are you kidding me? So, you are telling me that this billion-dollar corporation can't get IT people out to fix a new system you choose to implement. Along with fixing the elevators and escalators for those who are handicapped? This is unacceptable. I've written to corporate headquarters to make them aware along with getting others in high places involved. Walmart, "do the right thing at this location NOW"!

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Walmart Supercenter
Walmart Supercenter
Walmart Supercenter

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Macy's

Macy's

2.3(49 reviews)
4.1 mi
•$$

I don't know why I torture myself by coming into a Macy's anymore. It just doesn't hold the weight…read morethat it used to for me when I go out shopping. Especially since I know I can find a lot of items elsewhere for less than their sale prices. What I can remember was coming in here for the clearance and their attempt to save Toys R Us. Because, hey, you can't go anywhere else now to just be a kid. I admit the toy section is rather small and doesn't really offer a lot. But they do have the throwback toys for my generation now coming back out. With that itch scratched, I move onto their 'backstage' area. If I remember correctly, they had a massive section dedicated to the clearance here. It kind of sprawled out everywhere. If you want to browse this section, you will need a little time. Tip for this section, get your phone out, use the Macy's app, and scan the items yourself. That way, if there is an updated price you won't need to find a price checker or be surprised at the register. But also be wary of the items in this section. I swear either customers are dropping non clearance items here, or the employees are throwing in items that they only have one or a few left of. Some of the items in this section are not on clearance. I mean, I almost bought a high tech toaster because I though it was on clearance, but with the app I found out otherwise. No way am I paying over $100 for a toaster. I did lose track of time in here because I went through the backstage area with a fine toothed comb. I did score a few items on the cheap this way.

I have been a loyal a Macy's customer since 2017, spending thousands on clothes, furniture,…read morehomegoods and kitchenware, and I'm never going back! After trying to buy a jacket online on June 29, 2026, I learned that my store credit card had expired (I didn't get a new card). I made the purchase using a 2nd card and was told they would send me a new card. Today, I just tried to make an on-line purchase, using the new Macy's card issued in July of THIS YEAR--less than two months ago. I was unable to complete the transaction AGAIN. After forty minutes on the phone with an off-shore agent, I learned that the new card had been cancelled due to inactivity. Let's see...more than an hour to travel to a brick and mortar store and a messed up on-line system. Nope. I'm done. Apparently even in this economy they don't want my money. Frankly the stores have gone downhill since our local store closed. I will happily give my money to another company.

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Macy's
Macy's
Macy's

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Burlington - deptstores - Updated November 2026

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