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    Nordstrom Rack

    3.4 (98 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

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    Cindy S.

    Very nice selection of clothing and shoes. I loved that they had a wide variety of shoes sizes for women shoes. Great prices and very clean store. Friendly associates that did a good job getting customers checked out quickly...especially for a holiday weekend. Plenty of checkout lanes that were working like a well oiled machine.

    Looking for perfume? Nordstrom's Rack has a nice selection.
    Joy B.

    Don't judge, but yes, I was one of those last minute shoppers getting presents the day before Christmas. My daughter requested a Nordstrom's gift card and I stopped by the store to get it. I did look around before I got in line to pay for the gift card. I looked in the make up section for Charlotte Tilbury, but they were mostly out of the preferred products. Truthfully, I didn't see much of a discount from the regular make up counter. My preferred way to shop at Nordstrom's Rack is online. Then, they put it aside for you and you come and get it. I bought a winter jacket for my granddaughter that way. It is really high quality, a name brand, and a good price. I have to give Kudos to the manager, who was dressed for the holiday and was giving chocolate to those of us in the long line. I loved the cute gift card and the cashiers were so nice and quick. The line looked daunting, but it moved fast. So, every year, I say that I am going to be better about shopping for presents. But, there is always someone who doesn't know what they want. So, you will probably see me in line next year! Thanks Nordstrom's Rack for taking care of us late shoppers.

    The knight demonstrates empowerment, proving that anything is possible.  You too can overcome life's obstacles with grace.
    Shelly J.

    Its decent location most days. This is my hub stop to buy Alex and Ani bracelets. Theyre 1/2 price in department stores. They carry tons of Northface and other big name brands. Service is mehhh. I think theyre overworked and understaffed. Checkouts can be a pain. What I dont like is that to speed things up is that if you pay by credit, they have a small unsecured device to process the payment.Not cool. Thats how breaches happen. Not cool. Lines can be ridiculously long most of the time. Shoe department is disastrous. Shoes are on the floor and are in disarray . The selection and brands of gone downhill. So its not my first stop when I enter the store. They carry Urban Decay makeup!! I love the fact that here its costs a lot less then at Sephora or online. They carry other brands that are a bargain price. Please do something about checking out customers faster. Quit being cheap with labor and hire more staff. Thanks.

    Carroll N.

    Great department store at a discounted price. They have everything you need for the whole family - apparel, shoes, sunglasses, handbags, home goods, skin and hair care, cosmetics, hats, and jewelry. I generally go to the Columbia location, but the check out line at this location even with a line was way faster. That may be due to the fact that there were more registers. I also saw two express checkouts on each side of the store which the Columbia location does not have according to my recollection. I believe this location may be bigger too as the selection seemed larger. I made a purchase of two shoes today.

    I could not leave these behind!

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    6 months ago

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    2 years ago

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    1 year ago

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    3 months ago

    I love Nordstrom Rack. They have great quality clothing and shoes. I highly recommend them.

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    7 years ago

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    2 years ago

    They overcharged me twice when my purchase is a lot. Be careful. Each time I had to go back to the store for the mess in the receipt.

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    4 years ago

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    Page 1 of 3

    Ask the Community - Nordstrom Rack

    Review Highlights - Nordstrom Rack

    The home decor section has the cutest holiday decorations, and the makeup/beauty section has urban decay, stilla, and philosophy.

    Mentioned in 3 reviews

    Read more highlights

    525 Boutique

    525 Boutique

    4.5
    (4 reviews)
    1.0 mi
    $$$$

    525 Boutique is a small little boutique located in the Kentlands. They offer brands such as Kate…read moreSpade, Tibi, Joie, Marc by Marc Jacobs, and Vince. The Soludos shoes were adorable, with embroideries such as a pepperoni pizza, donuts, and popsicles stitched on the front. I fell in LOVE with their Markus Lupfer collection (especially that Pressed Flower Stripe Sweatshirt) - I am probably not going to be able to sleep tonight and just obsess on them until I am able to get my hands on a few when my size becomes available :O The SA was friendly and offered any assistance that was needed. The store itself is small, but it has a nice variety of brands and interesting pieces. There's also a sales section in the back where it's an additional 50% off. Cute addition to the neighborhood! +Markus Lupfer :D

    This boutique was tres chic! Designers galore from ceiling to floor. I loved their collection of…read moreKate Spade purses. They had pink, light blue, coral, and sizes big and small. There were a lot more small purses, than big, and for me I need more room to carry all of my junk. Then, the shoes, Oh, the shoes! Do you like cute little animals? They had a fabulous collection of Soludos shoes. There were shoes with dogs, cats, lions, ice cream cones, and bling out the wazoo! I was in heaven! Then, I looked at the price tag and "Bam!", reality struck! As cute as they are, be prepared to pay a premium for these shoes. There were beautiful and unique pieces of clothing. Designer, Marc Jacobs and Markus Lupfer were my favorites. I took a picture of a fox dress for our own N. Virginia director, Gretchen Fox. So, you can see this is truly a specialty store. The salespeople were warm and helpful. I would ask the owners to order some larger sizes. So, if you want something special and your looking for well made clothing, I would definitely check them out.

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    525 Boutique
    525 Boutique
    525 Boutique

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    Marshalls

    Marshalls

    2.3
    (12 reviews)
    2.5 mi

    I initially came into the store to find a gift for a friend…read more.. Long story short, I ended up with a gorgeous new lipstick red luggage set and a bag of my favorite dried apricots. (Don't worry, I ended up getting my friend a gift card!). I remember when this store used to be Bed Bath & Beyond, and I was so excited to discover that they turned it into a Marshalls. I couldn't wait to check it out. And it did not disappoint! The displays were neat and organized and filled with all sorts of beautiful, tempting things to take home. It's a little bit smaller than some of the other Marshalls stores I've been to, but I think it was laid out well. I wish they had more shoes in my size though. They had a pretty decent selection of shoes but nothing that I could wear. Back to my luggage... It was the first thing I noticed when I walked in the store. They had a rather impressive collection of suitcases available in a wide variety of styles.... Something to suit a broad variety of tastes. I spent an obscenely long time deciding between two equally gorgeous red luggage sets before finally deciding on the one that I bought. The suitcases appear to be of good quality in addition to looking absolutely stunning! They were also a really great price. I think the 29-in 8 wheel spinner suitcase was $79.99, while the smaller 25-in 8 wheel spinner suitcase was $69.99. Unfortunately, I was short on time so I didn't have the chance to spend as much time in the store as I would have liked. I did notice that the bath & body section had lots of seasonal pumpkin and autumnal themed products. And of course, the store was chock-full of Halloween displays and decorations. Everything from candies to door decorations to interior decor... If you're into that sort of thing. What I appreciated the most is how kind and friendly the staff was. While ringing up my purchase, the cashier asked about my upcoming vacation and offered some great recommendations for some of the places that plan to visit. As I was leaving, another one of the managers stopped to compliment me on my choice of luggage and engage me in a brief but enjoyable chat. As much as I appreciate an efficient transactional experience, I appreciate a engaging and personable experience that much more. It was a wonderful shopping experience, and I'll be returning for the vibes alone!

    Compared to other options nearby, this is a step up. Not a huge step up, but still a step up. This…read morelocation is rather well lit and organized. Each section was in it's own little area and racks were filled. Even though racks were filled, it was repetition for every single item they had to offer. With that, they weren't in order, sizes were mixed and I had to do an extensive search before finding my size in the item I had my eye on. Once I had found my item I headed to the front of the store and stood in a line that was longer than it should have been. I stood there for what felt like eternity. I would have had a decent time doing so, but that aisle of misfit items was not enticing.

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    7.9.24
    7.9.24
    Tadashi Shoji dress priced @ $199.99. Per the designer's website, https://www.tadashishoji.com, most dresses are priced at min. $400.
    Tadashi Shoji dress priced @ $199.99. Per the designer's website, https://www.tadashishoji.com, most dresses are priced at min. $400.
    Wow, retail price was $350. Sold here for $69.99. (7.9.24)

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    Wow, retail price was $350. Sold here for $69.99. (7.9.24)
    White House Black Market

    White House Black Market

    2.7
    (18 reviews)
    0.7 mi
    $$$

    So three years ago, I predicted this place wouldn't last much longer. Today I found out it is…read moreclosing for good. The place had gone so downhill in every type of way. For quick background, I've been top tier in their loyalty program for over 20 years. Until five years, I bought pretty much all of my clothing from them. I've regretfully spent a lot of money at. WHBM. I'm don't normally enjoy shopping, I don't have innately good fashion sense. But the staff were so great- they made shopping fun for me, they would pick out curated outfits for me- I would say oh no I don't think that's me and they say please try it on for me - and I would and would discover they were right and it looked great on me. I liked and appreciated the staff so much, I would take them out to lunch on their day off. The last nice experience I had with them was in 2019. Since then with staff turnover ( they use to have long term dedicated employees). But the newish employees are horrible - they have no business being in a customer service role- they aren't helpful, not friendly, and seem pretty judgy. In any case, personnel quality, quality of clothing, quality of styles has declined so much. It's sad. .....but on the positive side they have saved me lots on money!

    The WHBM customer service team is now asking me to call the same number I have already contacted at…read moreleast ten times, despite the fact that the issue has never been resolved. They are requesting that I "explain the situation" again, even though I have repeated the same details over and over with no progress. I am genuinely unsure what they expect to be different this time. I also sent a detailed email to customer service expressing my disappointment when I posted the original review. Unsurprisingly, no one responded--despite confirmation that the email was successfully delivered.

    Photos
    If it had been belted I probably would've splurged.
    If it had been belted I probably would've splurged.
    Bust definition rides high.
    Bust definition rides high.
    Day to night studded top.

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    Day to night studded top.
    Kohl's

    Kohl's

    2.5
    (65 reviews)
    0.9 mi
    $$

    Terrible customer service and irrational online order pickup!!…read more Literally had to walk out of the store holding 14 items because they want you to get in line to buy 5 cent bags, in which they could just charged the fee online!!! Then the UNPROFESSIONAL CHICK working in the section says you need to take it up with corporate when asked why they don't just make the purchase of bags online an option!! RUDE!! Had to walk out of the store with clothes piled up to my face!! UNACCEPTABLE!!!

    I just came into this Kohl's to make an Amazon return. It was a bit busy when I walked in, and I…read moredidn't realize that this location had an upstairs, so I saw an employee downstairs and asked them where to make an Amazon return. They were friendly and helpful and told me exactly where to go, and told me that when they just came back down from upstairs, there was no line at the Amazon return "counter". I went up, made my return, and they actually apparently give you a 20% Kohl's coupon when you make Amazon returns there. Not sure if that happens every time or at every location, but it did in my case. The downside is that I don't visit Kohl's often, so it expired before I could use it :( womp womppppp I will say that the check out line was long when I came in and was actually longer when I left (it took me about 10 minutes to make the return as the employee was working through a couple of previous returns they had already accepted - just processing those). Either way, I mean I would probably go back if I was in the mood to shop at Kohl's, but this particular location felt a little cluttered and closed in to me for some reason. Maybe because it was a 2-story, I'm not sure.

    Photos
    Lower level parking garage entry, Kohl's Rio Lakefront
    Lower level parking garage entry, Kohl's Rio Lakefront
    Thanksgiving is given a small corner in the store.
    Thanksgiving is given a small corner in the store.
    Schindler 9300 escalators, Kohl's Rio Lakefront

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    Schindler 9300 escalators, Kohl's Rio Lakefront

    Nordstrom Rack - shoes - Updated July 2026

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