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Kohl's

2.5 (65 reviews)
Open 9:00 am - 10:00 pm
Updated 1 month ago

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Return and self pickup
Adam L.

Came to this local store to return online ordered items and to pick up another online order. The customer service and self pickup both located off the Home Department on the upper floor. The return process was straightforward, but the discounts were not prorated like other retailers. The self pickup was hunting the numbered box.

Shashi B.

Kohl's has been our favorite place to shop ever since we came to the US. Quality, price and service. Was a bit sad that my visit today was not Kohl's related but an Amazon return. I haven't been to Kohl's for a few years now. There was no Thursday evening crowd and only a few shoppers. I loved the fact that it was a neat store and everything spic and span. I almost bought a Terps T shirt as it was at a great price. Kohl's is now both a pickup center and has a return counter exclusive for Amazon. I got a 15% Kohl's coupon as my Amazon returns visit. I would wish Kohl's the best of success and hope they return to good days.

Slowest service ever at Customer Service return.
Carroll N.

11/3/21 This location is much bigger than my local store in Ellicott City which makes shopping here more fun because there is a larger selection. I came to the store to return three bras today that didn't fit well after I wore one of them for a day. The tags had been removed and thrown out, but they didn't need it. Other retailers have strict rules about intimate apparel being unworn and having tags on them if they are returned. I definitely plan to purchase future undergarments from Kohl's. I love Kohl's flexible return policy. Years past, you could return merchandise except for electronics and Sephora items with no time limit. Now it's 180 days which is still very generous. One other change that they recently implemented which I am not a fan of is that you have to use your Kohl's cash now within 30 days which can be an inconvenience. They are issued on the first of every month. Previously, I believe you could use your Kohl's cash whenever you wanted to redeem them. My Kohl's cash have recently gone unspent because I'm not going to go just to redeem $5 or $10. It's smart on their part because making customers redeem them on a monthly basis means they are likely to spend money, therefore, generating more revenue for Kohl's. One convenience they offer is Amazon returns. By doing so, they are hoping customers will want to do some shopping. I vaguely recall your Amazon return receipt comes with a 15% Kohl's coupon. That's an incentive for Kohl's to partner with Amazon. Despite these changes in the return policy and Kohl's Cash, it's still a fun place to shop and one of my favorite retailers.

11/21/21 I could see my cousin Nate wearing this. I did not see any more of these shirts.
John F.

11/21/21 Its amazing who you might see when walking into this Kohl's Department Store I saw two people that I pinpointed as former associates of mine. I saw one other person who I believe to be another associate I knew. Twelve years since I worked here and my former colleagues have gotten older. This place still has the peaceful easy feeling I had when I first set foot in this establishment. It is way the woman I met at the Jeweler counter still works here. She happened to be someone I trained. She told me "I trained her well." My wife bought a pair of the Disney earrings blue cubic zirconia. I wanted to get her the matching necklace for it, but they did not have it. Nevertheless, it was good catching up with a former colleague. On my way out, I saw some fleece pajamas sets that I thought about buying. My wife claimed my fleece night wear for her own. I might upgrade and go with black and red, unless I can find black and purple fleece pajamas set for men. No...I haven't looked it up yet because I am imagining my perfect set. It felt good to revisit my old stopping ground.

Email I received after shopping here.

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Ask the Community - Kohl's

Review Highlights - Kohl's

I bought a Vera Wang top that was 25% off last week($33), and this week it was $29 minus my 30% discount.

Mentioned in 2 reviews

Read more highlights

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*This review is for online pickup orders*…read more If you happen to not know, you can purchase Nordstrom department store items online for pick up at any Nordstrom or Nordstrom Rack location. This is such a convenience! And you can also return Nordstrom department store items at a Nordstrom Rack location. However, this does not work the other way around; i.e. items purchased at Nordstrom Rack have to be picked up, and returned, at a Nordstrom rack location. So as of now-this is my go to store location for Nordstrom online purchase pickups! Parking is plentiful, but the lot stays packed with moderate to heavy traffic flow. Walking into the store, there is a huge sign on the back right wall that states "Men's fitting room/Alterations/Online Pick up". I also noticed stickers on the floor pointing in the same direction. However, since I wasn't at all familiar with this location, I walked passed a very small empty counter space and headed towards the wall sign, where another customer and I stood at the entrance of the men's fitting room for 10 mins. There was no one there and no one at the counter. It wasn't until the other customer walked away, and then finally flagged me down to join the line that was now forming at the small empty counter, that I knew where to pick up my orders. Point: it is not an obvious pick up counter, especially if no one is standing there. Also, I had two orders to pick up, but only one was confirmed ready for pickup, so I asked the customer service person about checking on the other order to see if it was also ready. They kindly stated that they would check, but wanted to take care of the other customers first (with confirmed ready for pickup orders). I complied, and started to browse the shoe department for about 20 mins. btw- the women's shoe dept didn't have a lot of options-perhaps already picked over from the holiday season. Finally, I found the same customer service person later on sorting through 'put back' items (from the dressing room, and returns from the registers), and asked again about my order, and they immediately said that nothing else was found for me, and my order may not have come in yet. I showed them my email that stated that my order was supposed to be ready for pick up today, and at the current time, it was four hours until store closing time. The customer service person then said that they will check again in the back. And To my surprise, they found my order, and they found another order that was supposed to be ready for a tomorrow pick up. So that was a very pleasant surprise. For the size and traffic through this store location, it is overall clean and neat. But the selection is overall lacking compared to other locations. However, it's a busy area, so great finds likely go fast. Highly recommend this location; just look for the small counter by the men's fitting room-and even press the service button (if it works) if there is no customer service person seen.

Good selection of high-quality apparel at discounted prices. Can be overwhelming, though …read more Be sure to have a goal in mind when you come in, or it's not that fun to shop, and you may end up getting things you don't need.

Clarksburg Premium Outlets

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These are very convenient and clean premium outlets!!…read more I typically only visit a few stores here (Clarins, Aldo, Off Saks 5th), but there is something for everyone at these outlets. Parking is plentiful, but no matter where you park, you'll be walking, because the place is extensive. There are some accessible elevators and elevators, but beware, they're typically out of order at any given time. You'll also find great deals here if you take your time and search, and can find some really great items. The food court, however, is seriously lacking in choices. Im actually quite surprised! But there also a lot of dessert and specialty shops that compete with the eateries in the food court, but I don't think that's an excuse. So after all that shopping, don't place your heart on good sit down eating at the outlets. Service typically depends on the store, but I do feel like this place has a bit of racial discrimination and bias. Like there is an uneasiness among everyone, and some people excessively watch people of color, especially if you're shopping alone. They're not as "brave" if you're with a group of 2 or more ppl. But Ive never experienced or witnessed any overt hatred or aggressive behavior. So it's not like these outlets are unsafe. Overall, I recommend..and it's located nearly off the highway.

We love to go out to the outlets even if it's just to take a walk and enjoy a beautiful day. I…read morelove that most stores offer a discount for military and veterans. I just wished they didn't have so many vacant stores. Seems like there are more going than coming. We always find some good deals and there's a decent selection of businesses to choose from.

Kohl's - deptstores - Updated May 2026

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