I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

Brittany T made this experience Exceptional from the time she stepped in to provide support until…read morewe exited Belk. Belk Leadership -- you all are doing yourselves a true disservice by not elevating Brittany T to an even more visible role in a Leadership- Training - people manager. Her level of Professionalism, Courtesy in the way she engages the customer and speaks and interacts with those she supports is truly Amazing and should be recognized. I had seen her in the store prior (months ago) bc this is our favorite location during the holidays and charity event. I had never interacted with her always witnessed her working hard - in other words doing what she could ask others to do however she does the heavy lifting herself. Brittany T if we were hiring I would steal you and elevate your role as an example of Valuing the Customer and Leading with Excellence- because you do the work even when no one is watching. Bravo - Brittany T. Sincerely, H - A proud Charlotte Native

Was last here in 2017, so it was time to buy some new pants. Men's department, here we were…read more There are no sales people in sight. Fortunately my wife and I had been to Dillard's where customer service was very available and helpful. Not so at Belk's. We learned a bit about trousers, so wife pulled a number of pair for me to try. I grumbled about clothes shopping, but it was contained in the changing room that I occupied. The room was thoroughly trashed. Rubbish spread over the floor and pins stuck everywhere on the walls. Ugh! We did find some pants and when we went to pay for them, there was no one in sight. Must have been with the sales reps who were also not visible. Finally we found a "station", paid and were gone. What has happened to Belk's? They use to be a very nice place to shop with super customer service and help.

This T.J. Maxx is in the same plaza as Home Depot and Firehouse Subs with plenty of parking…read more During my visit to Charlotte, my husband and I, along with our little girl dog, ended up coming to this plaza to return something to Home Depot (yes both Home Depot & T.J. Maxx are dog friendly stores). Afterwards, I decided that I just wanted to pop into T.J. Maxx just to browse (which is dangerous for the wallet by the way because you never know what you may end up walking out with). Well we headed over to the luggage area, which is on the left hand side when you first walk into the store. I saw the cutest Hello Kitty (hard shell) carry on luggage and knew I had to get it (lol). This Hello Kitty looked rather sporty and the bonus with this luggage was that it came with a small duffle bag, 3 piece packing cube set and a Hello Kitty head luggage ID tag. The original price was marked as $100 (which seems to be the going price if you look on Amazon, that hard shell carry one Hello Kitty luggage is about $100) but was on clearance for $59 (prior to tax). So I ended up purchasing this cute set (lucky for me that I was flying home on Southwest where you are allowed 2 check in bags for free, so I didn't have to pay extra to bring this back with me). The employee who rang me up was friendly. She smiled when she saw our little girl dog and also complemented me on the Hello Kitty luggage find too. But with T.J. Maxx and similar stores, you may not always find those hidden gems on the first visit, but over several visits. But I think that is what makes shopping at T.J. Maxx (and similar stores) all the more fun. If I lived in this area, I would most definitely be a regular.

It's a TJ Maxx and that says a lot. They have a large selection of a variety of items …read more.. especially makeup stuff for the ladies. For general merchandise, it can sometimes be hit or miss ... just depends on what the buyers are stocking and how inventory levels are. But the TJ Maxx in Charlotte was a very nice experience. The clothing spans a nice selection of name brands. Clean store and, even though you sometimes have to work your way through racks and racks of clothing, on balance the store is not cluttered to the ceiling. Overall prices are very nice here, as at most TJ Maxx stores. We'll return to this TJ the next time we are in Charlotte.

I did a little Christmas holiday shopping and was greeted by the DJ…read more Good sales, lots of sales people on the floor for a change and the store was neat and organized. There was a lot of inventory in most sections of the store and great value for what I spent.

After ordering some items online that were too small I dropped in to return or exchange…read more The store is very clean and well organized, but employees are few and far from able to find. Once I did, the employee who helped me wasn't that friendly and we needed to call the Manager because she said she wasn't able to do what I needed. Needless to say once the Manager arrived she refunded the items on a gift card and we reordered the right size.

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

I don't really think of this as an outlet mall because the prices aren't cheaper than premium…read moremalls. However, I do like the variety of stores and in my case the only osh kosh and carter kids clothing stores in the area. There are multiple parking lots so finding a space has never been an issue. I came during thanksgiving/christmas and the decorations are very nice. They have signage for a variety of holiday events happening (pics of your dog and Santa etc). There is a food court, shake shack, and Starbucks. My kids love the small play structure. It is very small and probably only entertaining for kids 4 and younger. I appreciate the clean bathrooms inside the food court- especially the family restrooms which has a small toilet for kids.

My usual experience with this location is that you have to dig for gems. If you don't have time,…read moreI'd suggest this not be the place for you to try and find something quickly. The employees are patience with some not easy customer I give them that! The value is great for some finds.

This store is very messy and unorganized. Clothes are always over the racks and on the floor. Never…read morein the right size. Just a hot mess.

Nice mall. Great store variety. Very busy so parking can be hit or miss. Beautiful decor.read more

A really beautiful, big *indoor* mall makes this Gen X Girl's heart sing! Southpark has just about…read moreevery type of store you can imagine, and the facility appeared to be extremely clean and well kept. We walked and window-shopped and made a few purchases while we were here. Spent a truly enjoyable afternoon browsing and enjoying this mall the way we used to when we were just kids. Hope to visit again the next time we are in Charlotte.

Came by this Target to grab a few things and was happy to see they still had BTS merchandise…read moreavailable after weeks of being released! I do wish they had more workers on the floor as I had some questions and took awhile to find someone. It was pretty empty in the evening though so checking out was easy.

Stocked pretty good But many items locked up…read more We aren't used to that on my side of town Overall pretty good location

This is one of the busiest targets in Charlotte. It's in a shared parking deck with plenty of…read moreparking however, you can get congested and crowded.. staff here are friendly and knowledgeable. The attempt to work quickly and they have a lot of people on the team.. because it's so busy it can be a little discombobulated with items around the store. They have a bigger selection of items that are offered.. The value is pretty good and they have weekly specials. You can check it on the app on the website. Happy shopping!

Although the parking deck gives me next level anxiety, I will still drive to this target when I…read moreneed something. It's cleaner, bigger in my opinion and I can always find key products in stock. I'm here now the day after Christmas and the vibes and people are super chill!

Love shopping at Nordstrom and love the yummy food in the restaurant upstairs…read more This is the place I love to park by and then shop and have some yummy treats

On January 12th, I placed an order for a bracelet. However, I did not receive any confirmation…read moreemail indicating that the item was not available at the store. I contacted Anitra, who informed me that the item would be shipped to the store and that I should call back on Friday, January 17th, 2025, to confirm its arrival. I called her on Friday, but she stated that the item was still delivered and that I should call back again at 1:00 PM if I did not receive any confirmation email. Unfortunately, I did not receive any email indicating that my pickup order was available. I contacted the curbside number, and a different lady looked at the system but was unable to locate the item. I have been refreshing the website continuously, but there is no sign that the order is ready for pickup. As the day progressed, I called the curbside number again, which resulted in a 20-minute hold. This level of inconvenience is unacceptable. If I had been aware of this potential issue, I would have opted for in-store pickup instead. I am unable to wait this extended period for a pickup order, as this is a gift for my friend who resides in California and whose birthday is on January 24th.