We ordered a traditional meat, fish, and vegan burger in addition to onion rings, fries, and sweet potato fries, to test out their goods. The pricing is deceptive because everything is ala carte. We spent a good $50 for basic fast food that was self serve. I can't say it was memorable, and the convenience of a drive thru and cheaper prices will keep me from coming back to this place. read more

I can only comment on the onion rings, sweet potato fires and shakes, they were awesome!

The service is very friendly and the food COULD be good but when your hamburgers are raw it is a no-go. We tried this place a few weeks back and the hamburgers were on the rare side. We decided to give it another shot as they are new and were very busy ... this time hamburgs were raw! Dogs scored but I doubt we will be back. read more

Dont eat here. The Lamb burger straight up made me sick for 2 days. This place just is not worth it

Terrible service and food. We were so glad to have a burger place nearby. As soon as they opened we ate there and found the food very poorly made. Gave them another chance. Salmon burger was soggy, pineapple old beyond recognition, cabbage limp and skimpy (on cabbage?!?). And service was non existent though we saw four employees chatting at the counter. Why open a place that sucks? read more

This place wasn't as good as I thought it was going to be. Burgers were nothing special. They tasted good just bit great. I wasn't a fan of their fries. I didn't realize that's the kind of fries they were going to have. read more

This was our first time at BurgerIM. The burgers are very good and the service was great! It's a bit pricey just like all of the specialty burger joints so I won't come back often, but the food was good! I really like their fries! I ordered the duo (2 sliders) and my husband ordered the trio (3 sliders). They have chicken sandwiches, burgers, vegetarian and gluten free and more options. You can mix and match how ever you like. Since my husband got the trio, he tried the angus burger, chicken sandwich and dry aged beef burger - it was basically a sampler. He was very pleased with the flavor of all three. I recommend giving them a try. Our experience was positive. read more

Don't bother- waited in line for 15 minutes+ another 30 minute wait for 2 chicken sandwiches to go, one person waiting on everyone and 4 people in the back. Less than standard hygiene habits and messy looking dining area. No customer service skills whatsoever. read more

Great place eat fresh burgers! Best part can order 3 types of mini burgers instead of 1 burger.

Thad's a horrible first review for that guy. He hasn't even tried the place. It's good! Better than in n out to me (but I hate in n out). Give it a try, it's really good (: read more

Expensive. Expensive. Slow. Expensive. Burgers were ok. Shakes were great, but took quit a long time to make. My food was ready before my shake was. I noticed someone else had the same issue. In fact they were halfway through their meal when they finally got their shake. My order was to go and I ordered a beer to drink while I waited. Only one employee could pour it and that guy was doing some sort of "managing" task two feet from me. So I waited and waited and waited. Then had to chug the beer because my food was ready ( oh except for my shake). It just opened so I'll give it another try in a couple of months. read more

A classic upscale burger joint with great Variety and awesome atmosphere. The service was fantastic along with the food. This is a dream come true of what a real burger joint needs to be like!! BurgerIM gots my Vote read more

Burgerim - Happy Hour Time!! - Burgers Near Me - Carmichael, California

Pretty good and decent price. Friendly workers. Quick service. Definitely will go back.

All the food was great. We got the bacon cheese fries and they were amazing. The staff was equally great and accommodating. We had a party of six and they let us push two tables together so that it would work. Would definitely recommend. read more

Omg I have only been to Burger IM 4 times and the food was amazing. So it really bothered me to have to say that the fries they gave me were really hard like chips. Some places get annoyed or make you buy more. But even if other places do fix it for you, the cook does not come out and ask if your food is ok. Really!?!?! It's fast food and the cook came out to see if I was good. Customer service lives!!!! read more

Fantastic and lots of options! They were so friendly and I loved the design of the place. Very clean and quick service! Can't wait to go again!!! I got a cheese burger and my dad got the veggie burger! Both were absolutely incredible. read more

Do you like Walmart frozen burgers? You will like this place. I could not believe the taste of these what a waste of money. The only thing that was good was the Jalapeno Cheese fries. Maybe fake customers write these reviews. I will not be back here. I can say The workers are very nice. read more

They all are following COVID safety protocols very well. Everyone was wearing a mask and correctly. The place was very clean. The employee who helped me was very sweet, but didn't seem very knowledgeable about the products. Maybe she was new? My order seemed to take an unusually long time given that it wasn't that busy there. But the food was good, especially the fries. They were perfectly cooked. read more

Amazing! Beyond happy for this concept restaurant to open up here! I work down the street and look forward to ordering from here often. My second time ordering wasn't as consistent and half the order seemed cold and not fresh. Hopefully this was just a mistake and won't happen again. Great place and I will continue my business with them! read more

I grew up in the area and the only thing we've had for burgers was the nearby McDonald's and burger king. So glad that we now have a real burger spot here where I could get a real tasty burger with quality ingredients. I tried the classic burger with fries and it was delicious, the burger was juicy and fresh and the fires were chip fries which gave it a different twist. They have other burgers that I look forward to trying and the customer service was fast and friendly. The vibe of the restaurant was very upbeat and welcoming. "I'll be back" read more

I stopped by Burger IM today to support the Tran family, stand up to racism in our community and get some delicious burgers and onion rings. I'll be back. read more

Overall the food was good. I think more upbeat business like BurgerIM are needed in the area. My service experience was not ideal though. I went for lunch with my father during my lunch hour. We ordered our meals, but the gal seemed to have a bit of confusion on what to order and how to enter it. Since we ordered a beer, she needed another person to ring us up... Who also seemed a bit confused using the POS system. She rang us up, grabbed the beer, about 5 minutes later my lunch showed, so we waited for my father's.... Then it got to maybe 15-20 minutes. I asked about his food. The girl had never entered in his meal on the system. We had to order it to go since I had 15 minutes left before I needed to be back to work. She also had me pay for the separate meal... Which was odd after really dropping the ball. read more

These guys are awesome and truly care about their food and service.

Actually you carry on the horrible customer service as NO ONE flipped out on your employees!! I mean if you call simply asking them to fill a cup with ice from the bagged ice you guys were using that day, instead of pouring it into the broken ice machine (btw in a very unsanitary way, first breaking it on the floor then setting it on top of the dusty machine as it was poured in) flipping out, then you DEFINITELY need to do a whole lot of additional customer service training, what a shame. And you damn right I got a refund you're not allowed to rob people by keeping their money!!! Oh and I reported to the health department after seeing all the unsanitary stuff happening as well as the horrible customer service!!! read more

The wait wasn't too bad to get my order. The burgers themselves were cooked perfectly and were very tasty the fries were OK a little over seasoned but good would recommend a try. read more

I just ate here. My burger was great and the service was phenomenal. I don't normally go out of my way to leave reviews, but felt I had to this time because I was witness to the situation Sarah A. wrote about above. As I approached the counter she pretty much nudged me out of the way so she could get there ahead of me, slamming her empty drink cup down and saying the "F" word a lot. It was entertaining. The staff handled it great and even offered to give her the food even though she (though not her, the 2 young girls she was with) got a full refund for the meals. I felt bad for those young girls because they were obviously embarrassed by Sarah A's behavior and clearly wanted to eat that food, but Sarah A was too busy throwing a huge hissy fit over a cup of ice (by the way, the ice machine worked great for me!). Overall, 10/10 experience for me, and I rate the temper tantrum 9 stars, to make up for the 1 star review left by Sarah A. Myself and the other patrons were very entertained read more

I have to go with a definite "Meh." This was our first visit and we had high hopes for this burger place. We ordered the 3 pack of mini burgers, an order or fries and an order of onion rings. The burgers were dry and lacked flavor. I asked about condiments and was told there was a house sauce that was really good made with mayo, mustard and ketchup but we searched our burgers for any trace of a sauce and found none, - probably why they tasted so dry and meh. The fries were barely cooked and super limp. I will say the onion rings were super good but you only get 6 of them for around $4.00. We had been waiting for this burger place to open - Super disappointed ..... read more

This is my second time ordering from burgerim. The first one was great and I decided to order for the second time. The second time, fries was not fresh at all. It tasted stake. I am so disappointed read more

Big disappointment. I've eaten at Auburn location and was looking forward to vegetarian sliders. Falafel and veggie patties. The only vegetarian option was a big falafel burger. read more

The wife and I wanted a burger, and Burger IM came to mind. Once again, they did not disappoint..The burgers where fresh and cooked perfectly, the buns where not soggy and the onion rings and tater tots were expertly prepared. Want a great hamburger dinner? Burger IM in Carmichael should be your first choice... Burger IM, Keep up the good work, we will see you soon! read more

Really disappointed with our food tonight! Both burgers had no lettuce or onions and the burgers were too rare. The onion rings and fries were way under cooked! Hey Burgerim....I'll wait 5 - 10 minutes for my food to be cooked right! Slow down - it's not McDonald's! read more

Armando V. Great customer service! Carmen helped make sure we were okay the whole visit!

Staff is following covid safety procedures. Went to try out the food today since small business are suffering. Ordered a family pack. It was great, got 8 burgers, some wings, fries and onion rings. Will br my burger join if i am in carmichael again. read more

I sent my husband to get us dinner since I just had surgery today. He waited for 45 minutes and was frustrated by the time he returned home.. When he arrived home our order was not complete. I called and explained how upset he was. They were very apologetic and even brought our completed order to our house. They definitely went above and beyond. Thank you so much!! Food was great as always...angus burger, California chicken and onion rings read more

We thoroughly enjoyed our burgers tonight. The angus beef burger is always perfect (never dry and very tasty), and the onion rings are always crispy. Might be a wait for the food but it's always good! We'll be back! read more

I'm not the type to complain about restaurants online however I want to make sure that people understand this restaurants price methods because it feels like this chain is over charging people. When you go to buy a angus burger for $7.99 and you ask for fries and a drink you are upsold as a combo for $3.49 which totals $11.48 for a cheeseburger that is the size of your palm. Now you then change your mind to want a different side dish like jalapenos cheese fries or mozzarella sticks or even a milk shake. At this point you are charged a $.99 upgrade fee then charged for the fries at $3.98 and now you get charged for a milkshake also bringing your 1/3 burger, milk shake and fries to $17.45 That's insane PRICING for something so small that you leaves hungry. The ladies at the front, could not walk me through my receipt, they have a sign that says no REFUNDS and so you leave upset, confused and still hungry. I will not go back again but I only ask that you double check your receipts and make it very clear as to what you are ordering before you place your final order like we did. read more

This spot was ridiculously good, the burger was delicious clean environment nice employees. Definitely recommend to everyone.

I have eaten here a total of three times and every time I go in the staff is on their phones, talking among themselves, the ketchup is usually empty, there is only one person on the register and usually four or more people in line waiting to order. The food is only okay, it isn't anything to write home about. I would rather go to The Habit or Nation's where the staff is hustling, the food is great (and the same price), and the condiment area is full and clean. read more

Very great burger place! Very impressed! Love the fact you can do half and half of any of the appetizers like half fries/ half onion rings, etc, had their grilled chicken burger and it tasted awesome! My girlfriend got the duos which she did like a burger for one and lettuce wrapped grill led chicken for the other. Will be returning. read more

Food was great and came out quickly, the milkshake was awesome and thick. The place is clean and everyone was following the covid guidelines. The workers were nice and funny while we were waiting for our food. read more