I had to get a bottle of Diet Coke because they're beverage. Dispensing machines were not working, "for reasons beyond their control." In addition I got a double patty, burger and a small onion ring. There are six onion rings in that little basket. It's no wonder places like this are not busy and going under. The burger was good and the onion rings were good, but not for $20.36. read more

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Takeout Review: BurgerFi opened in 2011 in South Florida; the first time I had it, was there. There are about 120 locations in the US, MX, Middle East, and United Kingdom. The chain also acquired Anthony's Coal Fired Pizza. They serve burgers, veggies burgers, fries, onion rings, custard, beer, wine, chicken wings, and more. I've had their burgers in Florida and was delicious. This was the first time ordering takeout at the Avon location. Oddly enough, I wasn't craving a burger so I decided to order the 6 pieces of sweet Thai chili chicken wings. Those were actually delicious, even though it's a burger place. My husband really enjoyed his burger and fries. I look forward to visiting and trying out their burgers and other menu items again. read more

BurgerFi - Exterior - Burgers Near Me - Avon, Connecticut

This was one of the few fastfood burgers that I haven't tried yet so when I was craving a burger, this seemed to be the best place to go. Sadly, it was a very disappointing experience. The burger itself was ok, but not better than cheaper alternatives. The fries were burnt and soggy. Soggy may be because it was take out, but the burnt flavor and color were disappointing and made it inedible. I won't be back any time soon. read more

BurgerFi - Burgers Near Me - Avon, Connecticut

They went out of business. We would go there at least every other weekend. They didn't use any bread and instead they used lettuce.

I have it 3 stars, but in reality it should be only 2.5 stars. I have had there burgers twice, and both times same issues. The gluten free bun is stale. I know gluten free buns are dry, but I can't even grab the burger without the bun crumbling. The taste of the bun is stale also. I get mad because I pay $2.00 extra for a gluten free bun and it's crap. The burger itself is good, and so are the fries. My opinion is if you need gluten free, don't go here, or if you do, don't get the gluten free bun. read more

BurgerFi - Dry stale gluten free bun - Burgers Near Me - Avon, Connecticut

My most recent visit wasn't the best. Originally I was going to order from doordash but checked burger Fi's website first and saw that delivery was offered as well. Even better, I had $10 in points available (also a free birthday shake but could only use one promo at a time). I passed my phone to my sons to enter their order but on checking out I saw the delivery fee was over $14. So I decided to just go pick it up. The time on my order confirmation said 7:40pm. My son and I got to the store right around 7:38. The manager told me our order would just be a few more minutes which was totally fine, so I took a few steps back to not block the counter from other customers. We waited...and waited. At around 7:52 I noticed a bag sitting on top and I asked the manager if that was ours. I have no idea how long it was sitting there, but our food wasn't hot when we got home. We also ordered a milkshake, frozen custard, and a "concrete", so the manager asked the woman in that area if they were ready. She handed me the custard in a cup with no lid and a churro sticking out. It looked delicious, but I had to drive this home. She found a French fry dish to put the churro in and a lid to smash down on the custard. I had to ask for a bag to put the custard, churro, and "concrete" in. Really had me wondering how they'd handle this with a door dash order. Once at home I wasn't impressed with anything other than the custard- that was pretty good. My son got onion rings that weren't very good. My burger tasted very salty for some reason. Might have been the bacon or maybe the pickles? But I didn't really enjoy it at all. Everything was luke warm after a 5 minute trip home. Our last visit previous to this wasn't as bad, although it was a weekday and not as busy so maybe that's the difference. Hoping to update next time with a better review read more

BurgerFi - Jr cheeseburger - Burgers Near Me - Avon, Connecticut

Use to love this location. But last few tries were all misses. Biggest problem is the burgers were extremely dry and zero flavor. Couldn't hardly finish it due to that. Though onion rings were great!! Service was also extremely poor at best. Actually it was decent service but zero emotion .... Seems the score is as low as their stock price. I'll pass from now on. read more

Food was really great as always, but the service this time was fantastic. They took a minute to get shakes out to us and ended up giving us free custard to apologize. The new owner was involved and seemed to really be making this place great again! read more

BurgerFi - Burgers Near Me - Avon, Connecticut

The Conflicted Burger!!!! It's so good! Never would have thought of that (it's a vegan patty and a beef patty for those who haven't seen it before... lol) My kids love it here. It's cute inside and they have outdoor seating. read more

First time trying their food. We actually ordered via grubhub and had their spicy chicken sandwiches instead of burgers (trying to avoid red meat). It was delicious and I like that they are more health conscious than similar places, also like having other options besides plain burgers (I get bored!). I also appreciated the fact that they sealed the top of our order bag, I always have concerns whether delivery people touch my food (gross to think about but hey reality). Will def buy from again. Perhaps next time we'll stop by with family since we live close by. read more

It's fine. I used to work here in high school and it was a decent high school job so I have a little bit of a soft spot for them. The fries are good and portion sizes are massive (there's really no "individual" size, I'd say the small can comfortably feed 2). The burgers are great, classic smash burger patties with a decent number of topping options. Miles above five guys in terms of burger quality - they definitely taste "cleaner" and better seasoned as opposed to being a greasy mess. Fries are equal to competition I would say, although they offer them 5-6 ways which is nice. Urban style is pretty good but I'm still a plain fry person. The young girl working when I went in today was very nice, albeit shy. I called in earlier in the day because I was pulled into a meeting when I was supposed to pick up my food and I asked if they could hold it and they were happy to oblige which was appreciated. It's expensive for what it is. My burger and fries came to ~$16 or so which is around what I'd expect to pay at a sit down restaurant for a cooked-to-temp burger. In my opinion they're a lot closer to shake shack quality and should be priced accordingly (maybe $7-8 for a burger). I don't remember it being that expensive when I worked there but I guess that's inflation for you. I wouldn't rush to go back, but it's a viable lunch option. read more

The Avon location has been closed, now reopened and under new management from what?.. not sure what happened there. My family and I always liked BurgerFi previously, never had an issue with any of the food, even when this location was having some difficulties. The staff are friendly, inside looks the same, clean no problems there. The food wasn't good like it used to be, the fries are different, okay, but definitely not great like they once were. The burgers were very disappointing, extremely dry, and had an odd taste to them or it was the bun, couldn't finish it. I hope things change, but I find the Avon Five Guys to be considerably better for a quick burger night. read more

BurgerFi - Bacon cheeseburger - Burgers Near Me - Avon, Connecticut

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I really cannot get enough of this spot. If I were to have a fave burger spot, this is it. The conflicted burger is SO GOOD. The fries... oh my. I can eat them all day long. Burgerfi, never close down. I'm begging you. read more

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It's ok but a bit overpriced. It tasted ok, otherwise. I got the order through Doordash so I have no idea what the store ambiance is like. It did take a while to receive the order. I guess the service was ok considering it was delivered through Doordash. read more

I have no clue where to begin..... we walk in place is dead empty at 6:30 aside from the Mgr talking to an older couple about how their order was wrong. He was nice and refunded them, yet he looked like he was swimming in the fryer then rolled in breading and took a slide on the floor. He then told the girl behind the counter how bad she's doing her job. We waited an additional 5min and we still were not even greeted let alone take our order as we stood waiting.... So we walked out.... Here's a pic of how clean the counter is next to the taps... I felt I needed a shower after leaving. Space available for rent soon! Follow up: the "follow up" link provided by one person then signed by another is about as useful as the in-house customer service.... It's not clickable, when you enter the link it's a generic site for them. Butgerfi your going for bad to worse in terms of servicing your guests. read more

BurgerFi - Below taps... can't identify substance... - Burgers Near Me - Avon, Connecticut

Yeah - so we went back. The girl taking my order couldn't hear me I guess. I asked for a single burger with no cheese but I got a double burger with cheese. My husband asked for the cry and fry - she didn't put it in the order, so he had to wait in line and order separately. They got his beer order wrong too. They did correct it, but really - It's not that complicated. Still freezing in the restaurant. No one cleaning off the tables when people leave. The food was tasty, even though: - my husband had to go to get our beers from the front - we had to ask for ketchup (they didn't bring it with our food, not on the tables) - we had to order the cry and fry separately so that came after we had eaten our burgers There's lots of competition in the Farmington Valley for good burgers. It'll be quite a while before I'll be back. read more

BurgerFi - Burgers Near Me - Avon, Connecticut

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My preferred burger and fried chicken burger stop. The bun is the best around and quality of meats is unbeatable. The food is brought to your table once ready when dining in. Tables are cleaned almost immediately after you complete your meal. When dining with littles ones who need the bathroom, let them know or you may not have food when you come back even though its your responsibility to dump your trash. Carry out is convenient when using their app. Last $10 in rewards for every $100 spent. read more

This place has really gone down hill lately with service. Food is still good but when we went, they didn't have anyone to take our order and the order kiosk was confusing for custom orders. There wasn't anyone to help and the cooks in the back just stared at me without asking if I needed help. Really poor customer service. read more

Was craving a burger during my stay in Avon the night of October 1 for business and found Burgerfi through Yelp and the burgers looked intriguing. And I'm glad I did. I had the CEO, fries, and some custard to go and the staff was so pleasant and professional. The young lady up front was welcoming and courteous and the gentleman in back making the burger, hand delivered my meal to me. The burger was juicy, tasty and it hit the spot. I told my colleagues in the area that Burgerfi is worth a visit. See you next trip! read more

BurgerFi has all the ingredients to knock it out of the park. Great shakes. Solid beer choices. And a really good Veggie Burger. And then the service just takes it and messes it all up. You know the drill. It's similar to a Shake Shack. Order at the counter. And wait for your order. When we walked in, there was only one person finishing up and not many others waiting. No problem, right. Except here we waited. And waited. Some others got their order. Over 25 minutes later, and a bit of pestering from em, did I get it. And where's the shakes? Sigh. The kitchen seemed frazzled. Not a good look. The burgers are good. The veggie burger was among the best I've had. Sadly the fries were cooked too long and were a bit oily. And I left feeling like this meal could've been so much better. A reminder that good food is only part of the equation. read more

Emily what's a sweet young lady! I have NEVER seen anyone this happy to help someone, and be so polite. WOW! read more

BurgerFi - Burgers Near Me - Avon, Connecticut

If you're searching for a burger joint that ticks all the boxes for a memorable dining experience, look no further! The owner and staff are kind and very friendly. From the moment we walked in, they greeted us with warm smiles and genuine enthusiasm. Once they found out we were sitting outside with our dog, the owner brought our dog a treat!! Yes, their outdoor sitting area is dog friendly!!!! read more

BurgerFi - Dog friendly outdoor patio!! - Burgers Near Me - Avon, Connecticut

Made our first trip to the newest burger joint in the Farmington Valley today. BurgerFi has been open for about a month, joining Five Guys and Plan B as a burger destination. We ordered at the counter, were given one of those vibrating thingies, took a seat, and before too long, our vibrating thingie started doing a dance to signal our food was ready. We ordered a Veggie Burger ($6.97), a Single Burger ($3.97), regular fries ($2.97), and a soft drink ($2.57) from their Freestyle Soda machine. My quinoa based Veggie Burger was really good. Nice taste, nice texture, and nice exterior crunch. I dressed it up with lettuce, tomato, onion, pickle, BBQ sauce and jalapenos from the freebie menu. Fries were very good - a generous portion size for a "regular". They were hot and fresh. My only quibble? Maybe a teense too salty. Seventeen and a half bucks for lunch. Yes, Burgerfi is A-OK. read more

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Stopped in today for a late lunch, we were 1st timers to BURGERFI. My fiancee ordered the Breakfast All Day Burger, I went with the Build Your Best Burger (a double w/ American cheese, grilled mushroom, pickles & BBQ sauce). We shared a large order of French fries with cheese sauce and had two small drinks. Waited about 10 minutes or so for our food. Burgers were tasty enough, but can't see coming back. The cost of our meals was just over $29, I feel that's too much for burgers which are very similar to what you can get at Five Guys. I imagine a lot of other people feel the same, we only saw a handful of people in BURGERFI when we were there. Usually a Five Guys location is doing a good business, I honestly believe that price is the bottom line factor for this difference in customer traffic. read more

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I really enjoy the burgers and have gone back several times. Great fries & humongous onion rings. The spicy chicken sandwich unexpectedly tasty. Just the right amount of heat. My favorite burger is the breakfast all day burger. read more

BurgerFi - Breakfast All day burger & fries with onion rings - Burgers Near Me - Avon, Connecticut

Great fresh burgers!!! The reason for the 2 star... they need to change the vat oil. Onion rings and fries are greasy ass heck. read more

BurgerFi - Greasy fries and rings... change the vat oil!!! - Burgers Near Me - Avon, Connecticut

Friendly staff at the counter. The conflicted burger is my favorite. While it was tasty, I'm not saying it was not good I'm saying that it tasted better in Florida. The urban fries are another favorite. But the garlic aoli was a little plain and tasted much better at the Deerfield Beach store. Much more flavor there. It was just light in flavor here. Other than that very good as usual. The only thing that put me off was what a manager or I think he was a manager said. I was the only one in line. A young guy came in looking for employment, the employee at the counter didn't have any applications left. When the manager popped up his response was 1:30 on a Friday was not good. I don't think that was the correct response. It's just not the way I'd conduct myself. Just thought you should be aware of that behavior. read more

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New one in the Apple Cinemas is great! delicious food for good prices! and can order from your seat and get it delivered dont have to get up

Wonderful food and manager is really nice! Definitely recommend! Burgers are great, have had a really pleasant experience! :)

This place is a complete Shake Shack ripoff, but they do a damn good job coming close to the real thing. I love the Shake Shack-style burgers, so I loved the BurgerFi burger I had here. The patty was well-seasoned, the vegetables fresh, the buns soft and nicely toasted, and there was tons of cheese to satisfy this cheese-lover. My friend and I shared a large order of the Cajun fries and it was perfect. Contrary to what others here have said, the fries are pretty crispy. Could they be crispier? Probably. But I like crispy french fries, and I was satisfied with the ones here. They're worth the order. My only real complaint is the prices. They're as outrageous as the prices at Shake Shack. A regular burger with fries and drink tops $10. My friend got a custom burger, half of our order of fries, and a soda, and his order came out to about $15, which is about as much as you'd expect to spend on a burger at an upscale place. For a place this casual, the prices should be a few dollars lower. As it stands, the prices make this place a rare indulgence rather than a frequent stop. If you want a good Shake-Shack-style burger, this is the place to go, but expect to pay more than the food deserves. read more

BurgerFi - Lots of cheese in my burger - Burgers Near Me - Avon, Connecticut

Burger came out burnt black. Bun was dry and stale tasting. Worst burger I've ever had. Onion rings were very greasy, but tasted good. Server forgot our drinks, but brought them out right away when we mentioned it. read more

I have to be honest I used to be a BurgerFi junkie back in the day. Back 5 to 7 years ago when they used to have amazing fresh made strawberry lemonade everyday I used to come here two or three times a week mostly in their Southeast locations where they started. Other than going to the one in Anchorage, Alaska, two summers ago I haven't been to a location in more than three years, but have a buddy that lives for hamburgers so I brought him here to give it a try. He lives in Montana where there are no BurgerFi's yet. I used to inhale their All Day Breakfast Burger and they're double burgers all the time and nobody can complain about those they do a phenomenal job with hamburgers here and the fries are enough to feed a farm and taste excellent. All agree that even at this location the burgers we're all that we remembered. However, in the last few years I started to eat a little bit healthier and don't eat as much meat, which means I was forced to try the chicken tenders. It said the tenders were all natural and fresh and I figured that as amazing as their hamburgers are they wouldn't do a poor job with chicken tenders. After all, when we walked in there was a huge advertisement about how fresh and good they were. Unfortunately, I knew there was a problem when I saw the guy grabbed five rock hard chicken tenders and throw them into the deep fryer. A quick disclaimer. I'm comparing this experience to everybody else that serves chicken tenders. That means awesome places like Raising Cane's, Zaxby's, PDQ and even average fast food chains like Bojangles are on that list. This was the worst chicken tender I've ever had. So bad, that I took one bite out of two of the five and simply brought them to the trash and threw them away. I've never said this before, but they were worse than McDonald's. McDonald's is probably my least favorite place to eat and their chicken tenders blew these away. That means at almost $9 for 5 chicken tenders they went straight to the garbage can and there was no other decision to be made because they were that bad. My friend who lives off eating McDonald's tried one and said the same thing. I don't even know how to describe them because I've never had a tender this bad before but imagine if it was Subway quality for a chicken tender. The meat wasn't very white it was more dull oh, it had no flavor at all and it taste like scraps off what could have been a thigh? I hate to be the bearer of bad news, but do not order chicken tenders here. They need to be taken off the menu. Stick to burgers and fries and you'll be a return customer. And yes we did tell the cashier about our experience and she smiled and said thank you and could care less. I ate a granola bar instead. read more

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I happen to be in the area, and heard a lot of positive things of BurgerFi, so I thought I would check it out. Definitely, didn't disappoint. Excellent fries!!! The chicken sandwich doesn't have a whole lot of taste to it, but it isn't bad. My only concerns was the difficulty of getting around the app, in order to place an order. As well as trying to see what kind of oil they use to fry with. I do like that it notifies you that you can check by location what kind of oil is being used. But, I couldn't find it. The food was fresh and hot, and the BurgerFi sauce is addictive in my opinion. It was a nice ride from the West side of the state but it did not make me upset for taking the ride. Great go to Burger place, check it out. read more

First time back since they reopened. What happened???? Fries overcooked and over salted, burger patties ultra thin,, dry, hard and cold. Are they precooking them? No where near as good as they were previously. Hope this was just a bad night, but wont be back anytime soon. read more

Great food and customer service. I have been multiple times and the food is always great. Will take longer than usual to receive food during peak business hours of course. My favorite burgers are the Ceo Burger and the Rodeo burger! One employee who particularly stood out to me as a great employee was Kacey. She's quick to greet and quite friendly especially if you're a regular! The atmosphere of the restaurant is also great. There are multiple TVs to watch, meathook lights above the tables, and a large ceiling fan in the middle of the lobby. A very enjoyable experience overall and a great spot to dine-in with the family. I usually eat here on Thursday and Friday evenings. read more

heard a few good things about this place We got the grill cheese with fries - thumbs up We got a regular burger very good And I got the beyond burger with bbq sauce - was beyond expectations It is made from non meat but comes out like a medium rare burger with good flavor Milk shakes for everyone - huge hit We Will be back read more

My burger was so gross I threw half of it away. I've never hated a burger so much in my life and this was my first and last experience at Burger Fi. What was gross about it? ALL OF IT. The bread was soggy and I picked this thing up right after it was ready. The "bacon" tasted like a dog treat, the meat wasn't even hot and the overall texture of the ingredients was sloppy and mushy and everything fell apart before you could even pick it up. read more

Why can't we order take out by phone? Very frustrating. We chose a different take out. Would love to try it sometime. Make this more accessible!! read more

This place should have never reopened. Terrible service and terrible food. Placed an onljne order and didn't get any fries. (Go to five guys). Called to complain and the manager hung up on me. That says it all. Don't go here. read more

Dirty and ghetto. For the price it was not worth it. The vibe is ruined by the unpleasant and unhappy staff. Buns were stale too.