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    BurgerFi

    3.5 (222 reviews)

    Order BurgerFi Takeout or Delivery

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    BURGERFI ATMOSPHERE

    What's the vibe?
    Trendy
    Casual
    Moderate noise
    Outdoor seating

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    Dry stale gluten free bun
    Samantha W.

    I have it 3 stars, but in reality it should be only 2.5 stars. I have had there burgers twice, and both times same issues. The gluten free bun is stale. I know gluten free buns are dry, but I can't even grab the burger without the bun crumbling. The taste of the bun is stale also. I get mad because I pay $2.00 extra for a gluten free bun and it's crap. The burger itself is good, and so are the fries. My opinion is if you need gluten free, don't go here, or if you do, don't get the gluten free bun.

    Jr cheeseburger
    Amy A.

    My most recent visit wasn't the best. Originally I was going to order from doordash but checked burger Fi's website first and saw that delivery was offered as well. Even better, I had $10 in points available (also a free birthday shake but could only use one promo at a time). I passed my phone to my sons to enter their order but on checking out I saw the delivery fee was over $14. So I decided to just go pick it up. The time on my order confirmation said 7:40pm. My son and I got to the store right around 7:38. The manager told me our order would just be a few more minutes which was totally fine, so I took a few steps back to not block the counter from other customers. We waited...and waited. At around 7:52 I noticed a bag sitting on top and I asked the manager if that was ours. I have no idea how long it was sitting there, but our food wasn't hot when we got home. We also ordered a milkshake, frozen custard, and a "concrete", so the manager asked the woman in that area if they were ready. She handed me the custard in a cup with no lid and a churro sticking out. It looked delicious, but I had to drive this home. She found a French fry dish to put the churro in and a lid to smash down on the custard. I had to ask for a bag to put the custard, churro, and "concrete" in. Really had me wondering how they'd handle this with a door dash order. Once at home I wasn't impressed with anything other than the custard- that was pretty good. My son got onion rings that weren't very good. My burger tasted very salty for some reason. Might have been the bacon or maybe the pickles? But I didn't really enjoy it at all. Everything was luke warm after a 5 minute trip home. Our last visit previous to this wasn't as bad, although it was a weekday and not as busy so maybe that's the difference. Hoping to update next time with a better review

    Tyson R.

    Food was really great as always, but the service this time was fantastic. They took a minute to get shakes out to us and ended up giving us free custard to apologize. The new owner was involved and seemed to really be making this place great again!

    Bacon cheeseburger
    Tracy T.

    The Avon location has been closed, now reopened and under new management from what?.. not sure what happened there. My family and I always liked BurgerFi previously, never had an issue with any of the food, even when this location was having some difficulties. The staff are friendly, inside looks the same, clean no problems there. The food wasn't good like it used to be, the fries are different, okay, but definitely not great like they once were. The burgers were very disappointing, extremely dry, and had an odd taste to them or it was the bun, couldn't finish it. I hope things change, but I find the Avon Five Guys to be considerably better for a quick burger night.

    2Sisters1Fork Z.

    I really cannot get enough of this spot. If I were to have a fave burger spot, this is it. The conflicted burger is SO GOOD. The fries... oh my. I can eat them all day long. Burgerfi, never close down. I'm begging you.

    Below taps... can't identify substance...
    K P.

    I have no clue where to begin..... we walk in place is dead empty at 6:30 aside from the Mgr talking to an older couple about how their order was wrong. He was nice and refunded them, yet he looked like he was swimming in the fryer then rolled in breading and took a slide on the floor. He then told the girl behind the counter how bad she's doing her job. We waited an additional 5min and we still were not even greeted let alone take our order as we stood waiting.... So we walked out.... Here's a pic of how clean the counter is next to the taps... I felt I needed a shower after leaving. Space available for rent soon! Follow up: the "follow up" link provided by one person then signed by another is about as useful as the in-house customer service.... It's not clickable, when you enter the link it's a generic site for them. Butgerfi your going for bad to worse in terms of servicing your guests.

    Kristen C.

    Yeah - so we went back. The girl taking my order couldn't hear me I guess. I asked for a single burger with no cheese but I got a double burger with cheese. My husband asked for the cry and fry - she didn't put it in the order, so he had to wait in line and order separately. They got his beer order wrong too. They did correct it, but really - It's not that complicated. Still freezing in the restaurant. No one cleaning off the tables when people leave. The food was tasty, even though: - my husband had to go to get our beers from the front - we had to ask for ketchup (they didn't bring it with our food, not on the tables) - we had to order the cry and fry separately so that came after we had eaten our burgers There's lots of competition in the Farmington Valley for good burgers. It'll be quite a while before I'll be back.

    Dog friendly outdoor patio!!

    If you're searching for a burger joint that ticks all the boxes for a memorable dining experience, look no further! The owner and staff are kind and very friendly. From the moment we walked in, they greeted us with warm smiles and genuine enthusiasm. Once they found out we were sitting outside with our dog, the owner brought our dog a treat!! Yes, their outdoor sitting area is dog friendly!!!!

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    7 years ago

    Awesome onion rings and Beyond Burger. Nice staff and plenty of room to sit. Easy app

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    7 years ago

    Good food! Amazing milkshake... super thick! And a lovely outdoor patio!!! And kids meals are free Tuesday with an adult meal.

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    Went here for the first time in about 6 months &..nothing has changed. last time we came to this…read morelocation we used the drive through. I couldn't really understand the person talking and they couldn't really understand me. Nothing has changed, still sounds like their speaker system is mad of paper cups and string. (Like in the movie "Grown up's" I told the person i was pulling up to window. After asking for a number 4 with a diest Pepsi.." we are out of Pepsi" Same as last time. Okay, regular is okay. My wife orders a chicken bowl with no Guacamole and no sauce. "okay..can you tell me the first order again?" I repeat the order and they take my money. We got our food and pulled over in the lot to eat. Why do i even come to this location? Soda was basically Brown seltzer water, my wife's Chicken bowl had all the stuff on it that we asked them to hold..I go in, tell them what happened at get the feeling i am bothering them. Now i'm mad! "how hard is it to NOT put two items on a Chicken Bowl? I wait for about 9/10 mins and get the bowl. Now that my bag "O" slop is cold, my wife can eat and i can eat my cold food. Oh look, my crunchwrap is cracked & torn (if that makes sense) and was a mess. Tasted good and i didn't want to go in and deal with the people AGAIN that screwed me in the first place, so i ate it. NEVER again $30.00 for this TRASHisRobery! The KFC that was also part of this location is gone, they should pack up the TacoTrash too! Do they not have a district manager? A regional manager? a STORE manager? FIRED!

    ordered online and i guess they can just get away with this. fries were clearly old and terrible,…read more"soda" came looking like actual sludge. terrible.

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    Raising Cane's Chicken Fingers

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    They are FAST here. I was picking up a large amount of chicken to go, and in the time it took to…read moreget a soft drink, bam, they're done. I thought I'd get to drink my drink! The chicken was delicious, there's no gristle or muscle. The Texas toast I love, it's such a tastier alternative to fries. New Enlarged is lucky Raising Cains has come north. The restaurant has indoor and outdoor seating with restrooms. It has a lot of color so no instances of blah. Parking is good but there is a lot of activity there.

    My son had a basketball game in the area so we followed the team here after the game. To be honest,…read morethe last time my son got raising Cane's I tried some of it and the only thing that I liked was the sauce. I was willing to give it another shot though. The young boy working at the register did a great job as we all piled in and instantly formed a long line. The food came out in a short time and there was not much waiting. I got fries and Texas toast. It was better this time, but I do like my fries a little crispier. One of my favorite things about the restaurant is the decor and wall paintings. I loved everything from the colors to the moving disco balls on the ceiling. It's very appealing and eye catching. It was nice to see everybody spending time together outside of the court. Food has a special way of bringing people together!!

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    Kids meal drink

    BurgerFi - burgers - Updated August 2026

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