Terrible. Took 15 min for food at 8pm. There's no excuse. There were four cars that went from drive thru to parking. Then they brought out the wrong order. read more

I was surprised when I entered this location. Looks like it has been remodeled recently. It was clean and the drink station was well maintained. There was someone to take my order quickly and my order came out quickly and as ordered, no onions. I would give this a 3.5 instead of a 3.0. read more

Burger King - Fireplace! - Burgers Near Me - Cary, North Carolina

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Absolutely horrible service. 24 minutes in a drive through line? Got the wrong order, and the staff was beyond rude. One playing on their phone paying no mind to customers. Absolutely dog shit of a BK read more

Food is for the most part what you would expect from Burger King, that is if they get your order right. In my experience it's wrong more often than any other place I've been. So if you do order here, make sure you check your order before you leave. Otherwise you may end up with something you don't want to eat and then have to go back and get them to fix it. Also, if you don't like a ton of salt on your fries, you might want to order them without salt and add your own. read more

This Burger King is decorated in a modern way. They have a fireplace and new seating areas. My son always points out that one small light has burned out. We like to go here after swim lessons. The playground inside is very cute with large drawings of 80's style characters on it. Adults are not allowed to play on it - which is a bit sad because I usually do play with my son at playgrounds. They offer beyond whoppers - which are quite tasty. I don't have tons of flowery language here - the food is decent, it's fairly clean and my son is happy to play there. And sometimes, that's all you need. read more

Burger King - a money box with a give today advertise on it - Burgers Near Me - Cary, North Carolina

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Y'all need to listen to what the fuck someone says giving me small ass bacon burger when I asked for a bacon king burger I don't eat like a bird tf read more

The ladies were so nice at the counter I ordered whooper with bacon and cheese it was good. And I got fries way better than mcdonald's and chickfila one of my favorite fries and heresy pie it could of been better. read more

"Have it your way." Wasn't that their slogan? I ordered by burgers without the bun- explaining that they usually put them in a dish for me. I added lettuce, tomato and onion (which used to have no charge)... I got my burgers ON buns and got charged. $1.20 for toppings. I asked when they started charging for them and couldn't get an answer. I know I'm "weird" for ordering a burger without the bun but when I stand there explaining how I'd like it in a dish and they come on buns anyways, why did I waste my breath. Yes, I just took them off the buns but I then had the lettuce and toppings fall all over... a bowl makes eating this "burger salad" easier. While letting my kids play on the indoor playground, I discovered a GIANT DEAD COCKROACH UNDER THE SHOE HOLDER. Literally like 2 inches big. NASTY! So I now feel my inaccurate burgers creeping back up my throat. The positive with review is that they are remodeling this location. It is looking GREAT! Just makes me wonder if the cleanliness of the kitchen is lacking despite the modernized clean renovations. You know what they say, you can't polish a terd. read more

Burger King - Burgers Near Me - Cary, North Carolina

I was behind an order that took awhile, the cashier was very apologetic and friendly. Also I was impressed by the very professional burger wrapping. Small thing but it demonstrates a true care to do good work and I really appreciate seeing that! Well done! read more

Burger King - Wrapped whopper jr. - Burgers Near Me - Cary, North Carolina

Fredy Rodriguez is reason enough to come to this BK. I have not had BK in YEARS. We decided to do the impossible burger challenge tonight. We asked Fredy about the impossible burger and let him know our plans to blind taste test the regular and impossible whopper - he had the burgers cut out in half for us to make it easier for our daughter to set up and made sure we had fresh hot fries! So personable and awesome customer service! read more

If you don't care about cleanliness, value, courtesy, or poorly prepared food that is served cold - than this is the place for you. The manager has no control over the employees who would much rather joke around with each other and entertain one another with their dance moves than do their job and prepare decent food for paying customers. We came in and it was nearly empty, yet noone was taking the initiative to clean up spills on the front counter or the rest of the restaurant, including the manager who I observed overlook it all, especially his employees behavior. How they are getting a good sanitation rating I haven't a clue as the place was disgusting. Complete waste of money! We'll never return. You've been warned! read more

I just went to the drive thru and ordered two whopper sandwiches and was intending on using the app for a coupon. When I arrived at the window, I realized I needed to log in to the app to use the coupon. The lady at the window was rude and yelled my total owed twice while I was trying to log in. When I explained this, she yelled at me that I needed to let her know that earlier and the sandwiches were already totaled up. She then threw her hands in the air and yelled "OH MY GOD" and was Clearly frustrated with how I inconvenienced her. I then informed her that I am sorry I caused her such a problem and if it's too much trouble for her, I will be happy to take my business elsewhere. I then drove away from the window. I feel this employee's behavior is inappropriate and is not how a representative of your brand should act towards willing paying customers who were experiencing a momentary delay using the app of the same business. Clearly they don't want people to have it "their way" and that lady should have paid better attention during the stupid training video where they talk about customer service. read more

I've always had good service and good food at this Burger King location. The newly remodeled building is very nice and is generally kept clean - though it is hard to keep it up with all the construction worker customers they get all day. Hey, they're not the cleanest customers, lol. My last time there I got the two cheeseburgers with fry and drink. It was cooked very good. The staff are always friendly. I'm not sure why there are so many negative reviews, its not like this place is McDonalds hahah! read more

I've been going here for so long! Everyone is really friendly and the food is quite good for the low price

I saw your commercial for your Italian Original Chicken with marinara and mozzarella cheese sandwich. I was looking forward to trying it. I took two bites and threw the rest away. It was so salty. Don't waste your money. read more

This is my second time coming to this Burger King in Cary. At the time of this writing, it is 4:52 pm and the venue was extremely quiet. The previous visit they were very busy at lunch time. Either way, fast food is exactly that, fast food. With that said, I came here to try the "Impossible Burger" for a second time. Vegans should be aware that while the burger is not made of beef at all, it is cooked on the same grill as the beef and chicken. Hence, you will get flakes of beef and chicken on it at some point. So if you want to fully commit to being vegan, it's not the burger for you. However, I digress, this is not about the burger, but the staff during my visit were wonderful, talkative, and courteous. The establishment is hard to see off 55 though unless you know where you're going. Hence the three star review. read more

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Just wouldn't recommend Burger King at all. I went this location as a kid it was fine. Seems like they only get lunch traffic from construction workers. read more

The place is a train wreck. My latest adventure the guy running the drive through would not let me.order because he kept talking over me. I ordered cheesy tots, and they did not have them, allegedly. So, as I was deciding what to order instead the guy clears my ordernoff the board where I can no longer see in and it appeared he cleared it out to $0. After dealing with that guy I was so mad I just drove away. I like Burger King, but never had a good experience with this location. Not sure if it is management, ownership or what. I mean it's Burger King, it is not like the bar is set that high. I keep hoping they will do their customers a favor and just shut the place down. read more

I ordered through DoorDash. I ordered Hershey Pie Sunday for my daughter. I was craving an Apple Pie, but another Hershey Pie was brought. I called more than once to inform them and no one picked up the phone. read more

It's so much fun standing at the counter and watching them give your food to the drive through orders leaving you waiting... endlessly

Dining In- the guys cooking we're keeping up and doing a good job. The young kid running the register wasn't quite completely trained and was having a tough timing running the drive through register and the inside register by himself and bagging the orders. 3 stars because the manager on duty couldn't figure out to stop sweeping the inside area and generally dawdling around to help the kid at the counter and speed things up in getting the orders out read more

Everything about this restaurant is horrible. Maybe if they turned down the music blaring from an employee's phone, they could actually get an order correct. read more

Terrible service. Terrible food. Look at the food your selling put in some effort in. read more

Burger King - Need I say more. - Burgers Near Me - Cary, North Carolina

Last night we went to Burger King to get dinner. When we got home it was fine till a few minutes after we ate. Two of the family members the food did not agree with their stomach. The third person threw up for the rest of the night. Stay away from this Burger King. read more

It's food, it's fast and it's about as healthy as eating lard straight out of the bucket. The new fries are disappointing (bad move BK), and this has to be the least inspiring location of any BK I've been to (aside from BK's at the mall). Two things do stand out though... the staff is actually personable, and the place is clean, very clean. read more

Went through the drive thru and had a wonderful experience. The customer service was great and the food is fresh, hot, and amazing (not exaggerating either lol). Will come back to this location to see them! Thank you Burger King! read more

So happy Cini Minis are back. Come here a few times a week and they are always hot (almost too hot) and not over cooked.

I had the same problem here I ordered through Uber eats waited an hour and a half and then received a text sorry we can't deliver your order called the Burger King over and over again no answer read more

For a fast food place it's pretty good! I keep getting cravings for beef (pregnancy) and this was the place I could grab it the fastest. It does make a difference how the burgers are cooked. The beef patties are also thicker than most fast food places. The service was fast. I found it offensive reading in another review about the language barrier - I didn't have a problem. Let's not make this political, it's a fast food restaurant! I'm taking off one star because I ordered a fish sandwich for my dad and it was way over cooked. That's probably because most people don't order that! Overall I don't eat BK that much but this is a nice, clean location. It has excellent service. read more

This place is terrible. Building is run down. Dirty filthy pig sty. Absolutely no service whatsoever. If you order lunch, you might get it by dinner time if they can even get the order right. Perfect example of why $15 an hour is completely ridiculous. If these people are getting paid more than a dollar fifty an hour, burger King is getting screwed read more

Finding it harder and harder to enjoy BK. Had the BK King and it was more like a slider then a burger. the burger was so small, that is was only two bites and gone. Hardly any special sauce, only one little bit of onion. It was all bun and no meat. read more

This particular location is very slow; even when you are the only customer in the drive thru. I don't expect fast food to be great but at this location it is sub-par for even BK standards. Not returning. read more

Honestly If there was an option for zero stars, I would be willing to give this store that. The manager was not understanding at all. He had the nerve to give me ONE HONEY MUSTARD FOR MY 2 WHOPPER SANDWICHES and then tell me have a good day. This was the worst Burger King I have ever been to. A high need to change the manager! read more

I frequent this BK as it's the nearest to me. In the miles I travel to get here there are numerous other choices. Twice this week I ordered cheeseburgers with extra pickles and onions and they were not provided. Today I get to the drive through window and the bag is waiting, no way. I knew it, got home and nope they couldn't come through and do the job correctly. A shame with such an easy request. I'm thinking other places will get the business going forward. This place has been under serving on service for years, guess I've finally had enough. Will pass it on. read more

The Burger King website says that their drive thru is open until 12 am but I got there at 10:46 and couldn't get service. They could clearly see me there and I attempted to ask questions about their hours since I got no response from the speaker initially. They even shut down the lights in the drive thru. They all left shortly after. I wish the staff could've showed actual customer service and told me the correct hours at least. Additionally, the owners should have the company update the hours on both the website and on Google of they are incorrect. I will not be back to this establishment. To the owner(s): find better employees. read more

Forgot my cheese on my Jr. Whopper and almost forgot my zesty sauce after the 20th time I told her I had to remind her again at the window when she gave me my food read more

I don't know why I keep giving this place second chances. Excruciatingly slow service. Waited 15 minutes today for 1 chicken sandwich and 1 coke. Do NOT Waste your time here read more

Staff was very pleasant and friendly when we visited. Great indoor playground for kids!

I went threw the drive thru about 20 mins ago and tried to use two coupons. I was told I wasn't aloud to use both coupons because it was just me in the vehicle even though I was buying food for two. I only ended up ordering one meal because of the attitude so than I get home with my one meal and the chicken fries are COLD. Thanks for the great service and cold chicken fries! Won't catch me going back to this place! Very poor management skills!! read more