some people see bad employees I see employees expressing their emotions some people see dirty tables and floors I see a work of art in progress this is the best location even though i think my burger looked back at me god bless this placee read more

Never going here again. Got my order wrong. I ordered a meal and was given one item and tried to refund it and they got annoyed. I hate this location! It's awful and slow and a waste of time! read more

NO STARS. Most Horrible McDonald's in U.S.A. Meat not cooked, Fries, wilty, undercooked. The only thing they couldn't screw up, the Coke.

MANAGER on the night shift, walked out the bathroom without washing her hands. Proceeded to walk in the kitchen, telling me the reason she didn't wash her hands was because there were no hand towels. There are signs in every food restaurant that employees must wash their hands once they use the bathroom. To prevent Ecoli , please wash hands. read more

McDonald's - MANAGER WHO DID NOT WASH HER HANDS. ONLY GAVE AM EXCUSE, instead of going back to wash her hands. - Fast Food Near Me - Morrisville, North Carolina

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I've been here about three times. Have always had to wait for my food. Never a hello when you get to the window. Just the little things mean so much. I'm sitting in the drive through as I'm writing this. Been waiting for 5 min with 2 cars in front of me. Let's see. read more

Only winning point for this store is the location. There are 2 problems with store: *they don't read the order correctly and you have to repeat the order. * Bit slow service As it is on prime location so they know that people will come and there is no risk to business so they don't bother to improve the service. Spacious and clean. Update: Yesterday I ordered through app and when I reached there for my order then manager told me my order is not available. I showed him that on app it is showing it is available but he said they can't control the app and they will not refund any amount. To get refund contact customer care so my point is what is use of the app if it is inconvenience for the customers. read more

Worst McDonalds ever. Been there a few times and every worker there is absolutely rude. They don't greet you, they don't say anything, will just take your money, hand you the food, and slam the windows on you at the drive thru. They will pack the large fries half way. Burgers are all lopsided with toppings spilled out. Only thing they do right, which is a big surprise, is they aren't skimpy with the ketchup packets. Oh and the wait... it takes them FOREVER to get the food out. Last time I was there, person working there looked somewhere between a man and a woman, had a dread lock man bun, and was possibly one of the ugliest people I have ever seen. They were extremely rude as well. Workers really hate their lives there. read more

Wow! Not often are you BLOWN AWAY by a fast food restaurant but this McDonald's location did just that! We dined in. The employees we interacted with were WONDERFUL! The cashier so friendly and such a sweetheart! I wish I caught her name! (Our receipt said KS#3... not sure if that would identify her.) it was my daughter's birthday and she wished her a Happy Birthday and then upon leaving, remembered and wished her one again! We also spoke to a gentleman who might have been a manager. My daughter accidentally spilled her drink and I went to inform them so they could clean it up and he was SO NICE to her! He told her that he spills his drinks sometimes and that it's ok, even giving her a hug so she didn't feel so bad about it. And yet another gentleman who also appeared to be a manager, gave my girls free mini ice cream cones. Our food was good. 2 Happy Meals And a 10-pc nugget meal. The cashier gave me their newest sauce to try with my nuggets in addition to my chosen sauce as. It was a Szechuan teriyaki sauce. It was ok. Not my favorite. It was nice of her to let me try it. Our food came out nice and hot and order was 100% correct! Restaurant was clean as well as the restroom. My kids LOVED the Play place! We actually came to this location specifically because of the playground. We'll definitely return! read more

McDonald's - Indoor playground! - Fast Food Near Me - Morrisville, North Carolina

I really had loyalty to this place for a long time beyond when my friends and neighbors told me to avoid it. I finally found out what they were talking about. I'll never go here again. Avoid it. read more

Big mac terrible fries not salty and not fresh i asked for for a water he charged for it. trash every were on floors manger said they clean it every hour are you sure. read more

The absolute worst! No one but me in the store took over 20 minutes and forgot my coffee, way understaffed. I'm done with McDonald's

I stopped by drive-thru for a latte and it wasn't even that busy. I went straight through the line, paid, and drove up to the pick-up window. The lady told me to pull up and wait --- for a latte? I literally sat in my car with my engine on for 15-20-minutes. I decided to go in to check to see what the hold up was. I went in and my latte, filled with ice was still sitting on the machine. The person who told me to pull up saw me, threw that cup away, and immediately made me a new one. 30-minute for a latte? You gotta be kidding me. read more

We went here twenty minutes prior to close and no one answered in the drive thru. Also tried calling in case we weren't seen and no one answered phone despite workers being in building and no one else in line. read more

It's a rare occasion when I visit a McDonald's due to the extreme salt and preservatives in their food that can, and will, tear my stomach lining to shreds. But...and this is a strong "but", I heard that they brought back the famous bagel breakfast sandwiches that were discontinued just before or during COVID. The Big Mac is good and is the Mickey D's staple sandwich, but in my opinion, the steak, egg, and cheese breakfast bagel has always reigned supreme. I was so excited to get my hands on this circular, stacked goodness since I had not tasted it in years. It's the juicy steak patty, fluffy egg, grilled onions and a McHollandaise sauce that's always been the perfect compliment to this sandwich. I took 2 bites and was so disappointed. Either McD's or the staff of this particular McD's dropped the ball bc I tasted zero onions or sauce. I removed the top half of my bagel and realized they only put 5 tiny strands of grilled onions in the center and there was no sauce. So I went back to McD's website to see what they describe this sandwich to be. Yep. McD's has omitted that McHollandaise spread that actually helped make the sandwich better. C'mon Ronald, you gotta add that sauce back. This sandwich is not complete without it and the skimpiness of the grilled onions made my favorite McD's sandwich, very disappointing. Not sure if I'll try another bagel sandwich or not since McD's has gone down the path of consulting with Mr. Skates, first name, Cheap. 2.5 STARS!! read more

McDonald's - Steak, egg and cheese bagel breakfast sandwich - Fast Food Near Me - Morrisville, North Carolina

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On a 12:30 Saturday visit the inside order machines were broken, and in the 20 minutes I waited the staff never once came to the counter. They were busy filling drive-through orders, but couldn't be bothered with people who actually entered the store. No napkins or condiments in sight. The restaurant was also not clean, so maybe not so bad I gave up without food. Well worth a drive past this place! read more

Ok, I'm already editing this. I give it very high reviews initially but some recent staff interactions have made me significantly downgrade. The food is actually well prepared in the sense that they try to put some effort into making sure it's fresh and has all the right toppings Some of the staff can be friendly and helpful and some of them...well, they can act like you're bothering them. Not rude but...actually, yeah maybe a bit rude. But the friendly ones are great! They are fast when they are not that busy. Maybe Covid understaffing? They keep the place clean (wipe down tables and floors are nice) The play area is nice (given Covid, it's still "use at your own risk" of course Note: They get orders wrong here on the regular. So, esp on drive through, double check to make sure they got everything right since I've been shorted a couple times (they did correct it fairly quickly though). Whenever I crave McD's, I will actually go out of my way to come here since the other ones suck so damn bad. So, sometimes it's good enough to not be particularly good as long as you're better than the others... read more

The worst mcdonald's around. The employees hate their job. they don't care to take the order right and then take forever to make it. The employees are rude! This is the last time I will be going to this mcdonald's. read more

Zero or should I say ZEROOO STARS FOR THIS MCDONALDS! The staff at the drive thru (some young man) rushed us thru our order. Then upon leaving the drive thru we noticed they didn't give us what we ordered, as a matter of fact they shorted us a chocolate milk and all of our French fries! Who the heck does that! Then once we ordered, they asked us to pull ahead and there'd bring our order out to us. But guess what, they DIDNT. We waited half an hour before I went in and talked to a manager. They never were even working on my order!! I waited another 16-20 mins for our food then it was not even what I ordered!. I have a serious problem with this mc Donald's read more

Worst McDonald's I've ever been to and that's saying something. Very nasty workers. Slow. They close the windows early. Managers do not care. I'll never return. Not that they care. read more

This Mcdonald's is on my way to work. It's horrible. Last week I stopped in for coffee, I waited to order for 10 minutes and decided not to wait. I was the 2nd of two cars in the drive thru! The first car was waiting to order when I drove up and still waiting when I left. This morning a couple of nice ladies took my order asap. When I arrived at work, I discovered the bagel I had ordered was older than I am. (I'm a senior citizen)I have tried this McDonald's previously and service was bad but now the food is old. I should have known better as I was the only car at this mcdonald's during morning commute times. Ughhhh!!!! read more

This was the worst McDonald's that I have ever eaten at in my life I was there on Saturday February 11 2023 and it will be my last time.There was barely anything on my Double Quarter everything was put on skimpy with zero care,barely any ketchup I had to add more from the ketchup packets in my car.The patty was dry and breaking apart my whole meal was a complete mess with a tasteless burger and the fries My Goodness they were absolutely horrible The fries were Luke warm closer to cold and the when they were fried made them hard,get it together in there never in my entire life have I ever seen a McDonald's this darn bad.Oh yeah I was in the drive through for 15 minutes and the 2 lines just never moved they just never came to the mic so cars started bailing out I parked and got out of my car what the hell is going on in there read more

Terrible service!! Drove up to the drive through at 10:30 pm and was told the store was closed. Store hours clearly marked closed at 11 pm. I was not the only customer the store turned away! read more

The worst McDonald's I've ever been to. Super slow, they mess up your order, but they are consistent.

One word: TRASH. Ya lucky ya got 1 star. I've had better service at a kid's lemonade stand.

It's official. No contest. This is the worst McDonald's within a 100-mile radius. Every time I place an order in their drive-thru, I mentally write out a YELP review...as I invariably have 20-30 mins. to kill. Today I decided to put those thoughts to post. Granted, it was Noon - so the line was understandably long. However, I countered that scenario with the thought that their competitor, Chic-Fil-La, deals with long lines on a daily basis and has keen strategies to process orders with speed and efficiency. AND a bonus!! Their employees always have a genuine smile! McDonald's - are you listening?! No employee from this McDonald's has ever exhibited warmth in my direction - and part of me really can't blame them. If I worked there, I would be miserable in my job too. I got up to the window (finally) and saw bags upon bags in a line-up - with an exasperated employee peeking back in each one, trying to figure out who's order went where. He had an angry manager hovering over his back giving no guidance - much less turning to me to apologize for the wait. After repeating my order back to him - I noticed immediately the 2 drinks I ordered were filled barely half-way. I asked that they be re-filled to the top. That's when I was informed they had NO working ice maker and the soda machines were all pre-set to fill to that height. There was no offer of refund when I said I really, really wanted some ice. God only knows what I was charged as there was no receipt, of course. (Note: I have had experienceS there where I was charged the person's order BEHIND me instead of my own!!) I get it, no ice in cups is a trivial thing (first world problems). But some times it's the little things - that take this place's consistently horrific service - and pushes me right over the edge. Full disclosure: I lost it. I let my immaturity fly and took both drinks in my hands and just dumped the tepid liquid onto the ground under the drive-thru window - and threw the empty cups back in my car. The employee and manager just looked on - unfazed. Perhaps this is a regular occurrence - customers with passive-aggressive tendencies. Neither said a word. I drove another mile to the TOP McDonald's in this area (Preston!) and spent more money for 2 drinks with ICE. It cost me $2 more. AND the extra effort of cleaning soda off my car door that my actions had caused to splash all over...but I assure you - it felt pretty damn worth all of that and more - knowing I will never darken the door of this McDonald's again. Trust me. Drive a little further and go to Preston. They give such good, friendly service that's rarely inaccurate. read more

Rotten food, absolutely disgusting. Should be shut down. Tried to call the restaurant and no answer. read more

McDonald's - Rotten egg - Fast Food Near Me - Morrisville, North Carolina

It's the closest spot near my home. My daughter likes it a lot because there's a huge three-stories playground. I am fine with it, as this is the only McDonald's nearby read more

McDonald's - Playground - Fast Food Near Me - Morrisville, North Carolina

Slow service, order wrong almost Every-time, employees are rude and have attitude. Not my fault you work at McDonald's...

Decided to give this place one more chance. Again, charged for stuff we didn't order! We even asked the cashier to check because the price seemed high. She went through it and said it was correct. We pay and look at the receipt and sure enough, we were charged an extra five dollars for stuff we didn't order. Seriously, stay away from this place, unless you like to be overcharged and have food missing from your order! read more

I wanted to take a moment to shout out this location! It has been awhile since my fries were on point at a McDonalds, and they 100% were. Every special request in my order was attended to, and they even put together a special pup cup for my little dog. Everyone was friendly and smiling at the drive thru. I had a really pleasant experience, and hope the team here will get some recognition for the great job they did today! read more

It really does not matter when I go or who is working here, it is consistently poor. Mcdonald's food is Mcdonald's food. But... no answer at the drive thru (this has happened on 3 separate occasions), handing over the wrong food (this has happened on 2 occasions). The individual workers are always pleasant enough but it's either lack of training or lack of enough staff (or both). Management has to step up. read more

just so terrible service. I order online all the time, and when I go to place an order, I wait 10 minutes and then find out they don't have anything in stock. also flying flies. My rate -1 out of 10 read more

The food is good, but they mess up the order every time. Chicken nuggets when you order hamburger, apple slices when you order extra fries and meal missing burger.. it's been like this lately.. read more

Go somewhere else. McDonald's these days has become only good for a coke and maybe a fry but this place is horrendous. Service is beyond Bad. Lots of lazy employees who don't work well together. Food was gross. Coke was flat. Don't bother with this location. read more

They run out of food by 8PM and don't tell you until after you wait 5 min in the drive thru. Also they are uncommonly slow and inept even during times when they have food. Don't go here. read more

You wait at least 15-20 min in drive In the employees are on their phone and are not focusing on getting orders out a lot of the people in line pulled off I waited now literally 25 min with hardly any people here... worst mc Donald's I have ever been to. read more

This mcdonalds used to be a go to spot for fast food- quick, fast, easy. They have completely gone down hill. I ordered a SINGLE biscuit via uber eats last week and it took over an HOUR just to be picked up. I messaged the driver because he was at the restaurant, just waiting... he said they were severely understaffed and backed up. That is *somewhat* understandable for breakfast rushes, however an hour??? That's just ridiculous. I will absolutely NEVER be ordering from this restaurant again. Way too many other options in the area to spend your time and money on without waiting an entire hour. read more

The worst experience ever. Waited in the line for 25 minutes to hear that they don't have milk shakes for my mobile order.

Worst McDonald's since 1967 (when they discovered) they be closing 45 min prior to their time and the food is trash worst ever

I really want the manager of this establishment to hold the staff accountable on how they service customers. I live within 5 miles of this location but rather drive to the Cary Park Town location where the prices are slightly higher.The wait times at this location are unreal at times. We have stopped here and they have had no drinks at all. Like how is that even possible?! We have ordered through the app and waited over 15 minutes until we had to go in to get our food with no apology or urgency from the staff. Today, is where I give it my last go. We order DoorDash and only ordered 4 items. 2 times were missing and 1 the drink was incorrect. We will not be giving this location another chance. read more