Love Patagonia as a brand and this location reflects that well. The store gets busy but the staff…read moreis always helpful. Great place for quality outdoor gear and a company that stands behind strong environmental values. Customer service is great.

Anytime I travel and encounter a Patagonia store I must check it out. This beautiful store sits…read moreright on the coast highway in Cardiff By The Sea. Easy to find but limited parking. This store is not as big as other stores I have visited, but they still carry a lot of great items for adventuring. I like the fact that this store specializes in surf gear. I trust the Patagonia brand and their clothing and hats always fit well and last a long time. I wear a lot of Patagonia when I am on the trail or kayaking. Yes, they are a bit pricey but I like knowing that what I purchase is not going to tear or fall apart. We were greeted by friendly and helpful staff. I just browsed while my friend found herself a new hat. She received great service when checking out and I would definitely shop here in the future. Thanks Patagonia for keeping me warm and comfortable on the trail and cool when I am on the water.

REI is a great store for athletic and outdoorsy clothing and gear. One of the best perks is their…read morereturn policy. You can return or exchange items for up to a year if you're a co-op member (or up to 90 days if you're not), even if the items have been used. I absolutely love my hiking shoes from here (Lowa brand-pricey but worth it), and they carry so many high-quality brands like Vuori and Patagonia. Every time I shop here, the service has been friendly, knowledgeable, and genuinely helpful. Highly recommend for anyone who loves the outdoors or needs reliable gear.

Save yourself some hassle and go to the San Diego REI for ski service…read more I dropped off my skis for a hot wax because 50% off for members. Wanted to add a safety check for skis and boots going into new season. Filled out all paperwork, passed inspection and paid for both upfront. When I came to pickup nearly a week later, and past the date I was told they would be complete, there was an issue that the heel plate was worn down just over the allowable threshold. REI will not make adjustments or anything to skis/bindings. I was told I got a voicemail, but I never received a call. Pulled up my cell phone record on the spot. Worst of it all, they did not even do the wax. So my skis just sat at this location for a week, with my money, and then I picked them up and got my money back and nothing but wasted time.

The Sauritch experience is amazing for me! I don't just buy a board when I go there! I am…read moretransported in the surf world and get what I need (not what I think is best: to be fair I was a newbie the first time I met Greg a few years back and got two boards from him that I love sifting with. He is my to go person for my next surfboard. Plus the guy has an amazing life story and is more of a landmark than meet the eyes.

First off Greg is a great guy. Secondly his boards are as good as it gets, he pays attention to…read moredetails, for what you will get he should charge a lot more, he'll make you exactly what you want, you'll learn from him in the process, and he'll take care of you afterwards. No need to say more.

We had a fantastic experience at Hansens in Encinitas! My fiancé and I stopped by on a lovely day…read moreand checked out their snow sale. I tried on a bunch of jackets and pants--shoutout to London at the fitting rooms, who was lovely! I initially left with a total of $381.58. But later, I noticed a couple of discrepancies: the jacket's discount was miscalculated and the pants were mislabeled as XS when they were actually smalls. After some research, I found the items for less on Amazon, so we called Hansens. My fiancé spoke with them, and they were willing to price match. Enter Patty, the awesome manager! Patty was incredibly kind and helpful--she matched the Amazon price and gave me a partial refund right on the existing order. I didn't even have to drive back to Encinitas or hassle with a return. Thanks to Patty Bolton and the team, everything was made right--and I'd absolutely recommend Hansens to anyone! 5 stars

Haven't been to this store in a long while. Went to the snowboard rental section and the staff and…read moreservice was amazing. They made it real easy to pick out the right board and bindings for my son. As far as snow rentals, I highly recommend these individuals.

Malo'o rack is the best product for beach lovers and outdoor activities lovers. I use it every time…read morewhen i go to the beach, especially after surfing. The rack is perfect for drying wet towels and wetsuits. The amazing thing is the pads on the rack that make sure that it doesn't scratch the car. And it's so user friendly that everyone could easily pick up how to use it instantly. Malo'o rack is definitely a must have for outdoor lovers!

From the owner: Malo'o manufactures Outdoor Adventure Gear ; The Lounge Wagon, The WetHoodie, DryRacks, DryPack…read moreWaterproof Bags, SeatGuard Seat Covers, Adventure Coolers and more.

Husband and I came here to look for some Padres clothing wear. Being a sporting good store they of…read morecourse had a good Pardres clothing section. Cute beanies! The area looked picked over, a bit of disarray. But staff on the floor were busy and I must say very friendly. The young floor staff were quick to check on you if you needed anything or had questions. When we asked a question, they were quick to answer with enthusiasm. For the most part the store is clean and organized. I still find some of the merchandise to be on the upper end if you were to do comparison shopping. But, it looked like they had some good deals. We made it to the counter with our purchase with the employees checking you out, the goal being to move the line along. I don't think that would hinder us from returning.

Christina is fantastic! She spent over a half hour, making sure we got the right shoe at the right…read moreprice. She is devoted to customer service and is just a nice person.

Stopped in the shop today to get some advice about a skateboard deck that I've had laying around…read more Jonathan was extremely affable and quick to educate me on what I needed to get it going. Really enjoyed the experience and will be back for a T-shirt in the near future. Thank you for a great experience experience and customer service.

We always have such a good experience. I have no skate background but my daughters are getting into…read moreit and we have gotten all their gear here. James helped set the girls up with their boards, helmets, pads and he is always so knowledgable and nice. He was patient with my young daughters and let them take their time picking out grip tape and helped explain the board as he put it together. Definitely recommend this shop :)

Not many good ski tuning options in SD county but I'm glad I stumbled across Encinitas Ski and…read moreSnow! Fair pricing, knowledgeable staff and quick turnarounds. When I need rentals for Friends, I bring them here. They get them fitted quickly and confidently and that's amazing for a new skiers first time. They have flexible schedules for rental returns as well and again GREAT PRICING. This really is the best ski shop in SD!

I decided to take a last minute ski trip land realized my skis needed to be waxed and scraped of…read moresome rust and they were so kind and able to fit me in despite the last minute notice. The worker even helped me find a way to get the best bang for buck.

Pretty nice employees, I'll say I was a bit nervous going in reading the other reviews…read more I tried on some clothes and a nice girl helped me out, didnt end up getting anything because I didn't find anything I absolutely loved but I'll be back in the near future to check out their bags and keychains Good selection at this store for men as well

This place is way overpriced, yes. This place has crap nobody needs, yes…read more But when out with my kid and a 100lbs+ dog comes waltzing in and leaving a disgusting fart for the whole store to enjoy, that is when I was completely done with this place. I'm done going to stores with dogs, just can't.

Jason was so helpful when I went in to buy binoculars. He showed a lot of patience because I knew…read morenothing. Thanks for your help

The staff was extremely helpful. Very knowledgeable regard fishing licenses & fishing equipment…read more This store location is jam packed with everything sports related. It's a fun atmosphere & one of the few retail speciality stores around. Let's keep them open by visiting Big 5 stores in your area.