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    Big 5 Sporting Goods

    3.5 (27 reviews)
    Open 9:00 am - 8:30 pm
    Updated 1 month ago

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    Lillian W.

    In a pinch, I visited this shop twice in a week while on vacay. Let me start by saying I've been a Big 5 customer longer than Taylor Swift has been alive. But I have never shopped at this Big 5 in Solano Beach. So glad that this particular shop exists in Solano Beach. It is conveniently located in a readily accessible shopping center near I5 and the north coast highway. Fletcher Cove beach is nearby. So if you forgot beach toys, swimwear, beach chair, etc...remember they are nearby. We bought a pair of sunglasses and a boogie board, all on sale 50% off. Like all Big 5s, this shop packs a lot of inventory in its shops. The customer service was great. The fella assisting us with the sunglasses was very patient and helpful. Other staff was helpful by checking stock and guiding us to the right aisles for various other items.

    Phoebe C.

    If I could give the store a lower rating I would. Very poor customer service. I've purchased a lot of expensive home gym equipment at this store and was told, "No problem, if the equipment is defective, you can return it for a full refund. Ironically, the least expensive piece of equipment failed and was defective--the band snapped. And Big 5 wouldn't refund the &20 faulty product. "I purchased a fitness product; within 30 days it was defective. The rubber bands snapped. When I talked with the store manager, she wouldn't refund my money despite my having a receipt. It's a shame that some Brands don't get it. All they have to do is send the product back showing it's defective refunding my money, would have proved that they are a brand that stands behind the product they sell. Lesson learned, I'll shop at Amazon.

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    1 month ago

    Jason was so helpful when I went in to buy binoculars. He showed a lot of patience because I knew nothing. Thanks for your help

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    5 years ago

    Terrible customer service. Will sell you ammo and guns but not a "case" of tennis balls. Idiotic

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    9 years ago

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    Ask the Community - Big 5 Sporting Goods

    Review Highlights - Big 5 Sporting Goods

    In a pinch, I visited this shop twice in a week while on vacay.

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    Big 5 Sporting Goods - sportgoods - Updated May 2026

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