Friendly, helped me work through our rat problems, nice office staff, able to resolve our issues we…read morehad with communication

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

The short answer: We love Snohomish Pest Control - hire them. They are professional and fairly…read morepriced. And, as always, now a bit longer answer: We have had an ongoing battle with wasps and yellow jackets for many years. They not only chase us off our decks, but they are also a direct danger to my husband due to his allergies. I have tried oh-so many ways to handle them myself to no avail. I have even had companies come out here to give me bids. As the guy is telling me we do not have a problem he is batting them away...yeah...no thank you. The other day my daughter and I were driving home from Town & Country Market (another fan favorite of mine) as we came upon a truck for Snohomish Pest Control. I called immediately (which means once I was in position to do so safely and legally...). The gal that answered the phone was so helpful and scheduled me right then. She even explained why the visit needed to take place when it was not raining since these wretched beasts (my words) were not out and about in such weather. Thank you! Jordan, the owner of Snohomish Pest Control, showed up on time and was amazing! Here are just a few of the reasons I say that: * He was respectful of me and my home. * He didn't freak out over our very large puppy, nor did he do anything to make that encounter worse by trying to engage with her. I say that because Valor is already big and "busy". I don't need someone "ramping her up". Jordan already understood that. * Jordan listened. YAY! * Next, he walked the entire property, again listening to my concerns. * After that, he explained everything he was suggesting he do, clearly and specifically. He also made sure I knew the chemicals they use would not hurt my pets or koi, nor would they kill mason or honey or bumble bees. Excellent! * Their prices are fair! * He then proceeded to actually treat the property right then, not next week, next month, he did it right then! Call them. You will thank me.

We noticed some carpenter ants in our sunroom late afternoon, so we called Snohomish Pest Control (…read morewe have an annual contract with them). They sent a technician the following day who dealt with the problem quickly and efficiently, explaining the treatment he had used and how to keep our pets safe for the next couple of days.....and it cost us nothing. We were really impressed with the service, both from the office staff and the technician. Highly recommend this great local company

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

Great, fast, and reliable service. The team was professional, responsive, and handled everything…read moreefficiently highly recommend!

My renters called me frantic that they were being invaded by carpenter ants! It was strange because…read morethis house was less than a year old! I called this company first thing the next morning since it was late. Also note, when I mean first thing it was well before 8am! I start early and forget the rest of the world doesn't. However, they still answered and were even able to shift things around to get me in sooner. They guy that came out was not only thorough, but very informative as well. It has been over a month and we have yet to see any more ants!

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.

We have had Surefire Pest for a long time. The staff are always helpful and friendly. They have…read moremade recommendations on how to protect the house from pests. And we have not had rat problems since we implemented the recommendations. Recently they changed to no longer have a way to call in for service. Now you have to text or email. For some reason recently when we had an issue the text for help did not go through. It wasn't until we emailed that we heard back. So be aware if they are not responding there seems to be something up with the text service they have and an email is a great way to get them.

Great service and knowledgeable. Came out to my home very quickly suggested things I can do around…read morethe house while addressing the wasp issue I was having. Will use them again for any further things that come up!