I like the man that came to treat our house for the gnats/drain flies. I wish they would have communicated before coming that it wouldn't eradicate the pests all at once. In truth the treatment helped for a few days and now has returned just as bad as before (and yes I've done the ongoing maintenance they told me to do). So I'm not sure whether our infestation is simply that severe or if they could've treated better. I also spoke with a manager on the phone who seemed genuine about making sure I was satisfied. I just want the problem to be resolved. I would likely recommend the company to someone else, just not for gnats/drain flies. read more

Our tech that showed up was so polite and informed about his products. They did a great job and more Importantly, it is working. A month out and we stopped seeing both ants and cockroaches () right away. I really liked them and will use them quarterly. read more

Gage from Bugco just treated our house-inside and out with great care. We are very satisfied with their service.

Just ok, had them out 3 times w/in 2 months and it did help, but I was still huge amounts of ants outside my home. I ended up canceling my contract with them, which they were very nice about. The customer service was good though. read more

BUGCO did an outstanding job treating our home this morning. Brooke Cornwell and his partner were on time, polite, very professional, and their work and explanation of the work were extremely thorough. Don't waste your time looking for another pest/bug treatment company, none can compete. The crew treated my house's eves, deck and pool area, garage, interior perimeter, and all plumbing areas inside the home...just to name a few spots. They even found the source of small ants in my driveway and treated the tree that held the nest. All of this is a part of their extremely high level of customer service. On top of the excellent customer service--BUGCO extended a military discount for their professional services. I highly recommend BUGCO--don't waste your time looking for another company. read more

Always gives great service every time they come out. But today was the best, I had Brandon come out for my quarterly service and he was very attentive and patient with me. He took his time and was very detailed. He treated my house like it was his and answered every question I had. Awesome job and keep it up! read more

So far, we are very happy with the service. The guy who came to our place was really friendly. He explained everything to us and did what we requested. Highly recommended! read more

Matthew was very pleasant and helpful. We had some spider webs and a lot of mud dauber nests that he helped knock off and clear in our back patio and we definitely appreciated that! Also, he came inside and addressed our issue with ants and the occasional other little bugs that crawl inside. Thanks Matthew! read more

I only write reviews for exceptionally poor service or exceptionally amazing service. Glad to be writing this review for the latter. When my rent property became vacant, I decided to move-in myself, but was delayed as my post move-out inspection revealed the tenant had left behind hundreds (if not thousands!) of German roaches (these are the small brown ones that invade the kitchen and bathroom-- though apparently they had taken up residence in my house and were EVERYWHERE)! It was disgusting and overwhelming. As my own lease had already expired, I had to move-in temporarily with my parents as I awaited the roaches to vacate-- stressful situation obviously. The first company I hired came out to the property 5 times over about the span of the same number of weeks and could not resolve the issue. Frustrated, I fired them and hired Bugco. It was like magic! The technician from Bugco knew the ends and outs of how German roaches live, feed, breed-- and most importantly-- die. Within 5 days I only saw a few wobbly roaches creeping out looking for their own graveyards, and after less than two weeks-- completely gone. It was such a dramatic and obvious difference between the two companies I couldn't help but write this review (Bugco did not even ask me to and definitely aren't compensating me for it-- unless you consider a roachfree house compensation). I can't speak to any of their other services, but if you have German roaches, do yourself the favor of contacting Bugco first! read more

There team was extremely prompt when I reached out for an estimate and were able to schedule me for the next day for an inspection. I had a window of 1pm-3pm and field expert Victor called and arrived 10 mins early! He did a great job very friendly and knowledgeable. He was even able to perform my treatment the same day! It was a pleasure working with them I'll definitely keep them in mind for if future needs arise. read more

I was out of the house when one of their employees came by to check on the "mice" traps & bait boxes (basically the rodent work they had previously done) the employee nonchalantly checked mice traps & was on his way out. My Wife calls him back to ask if he checked all "bait boxes", he said yes. They were all good. She asked, "did you check go by the "AC unit"? He apparently cHecked all baits, including the baits by AC unit. He went by the AC unit to "re-check", comes back to tell my wife that there is was a hole the size of a quarter on the AC hose where the "mice" had gained access. Some how he missed it...he goes back there covers it up with foam NO STEEL WOOL. Second day the "mice" had cut a hole bigger than the first at the exact same spot. We don't have "mice" we had "rats" I found out from another company we called out. My attic which Bugco said they inspected has track & droppings of RATS all over!! Wasted $400. Called to complain, never heard back from the owner/manager. read more

BUGCO Pest Control - RODENT HOLE - Pest Control Near Me - Richmond, Texas

I never have to worry with Bugco, they are fast, friendly and thorough! Sam always checks in to make sure we are happy. Love that our pest service also takes care of Wasps nest removal too. I've been with multiple pest companies over the years and have seen the least amount of indoor activity with this company doing external only treatments, which is great since I have small kids and pets so don't need to worry about arranging to have someone inside. read more

I've been using bugco for my pest control services, and I couldn't be happier with their service. In my time using them, I've had two technicians: Germaine and Victor, and they were both amazing. Both took the time to really make sure that everything was treated correctly, and helped direct me to the correct treatments for whatever issues I had. An additional plus is that they are both very dog friendly, and could work around my dog. The prices are very reasonable for the service you get, and I have no qualms recommending their services. read more

Robbie with BUGCO was an excellent technician! He called ahead of time to let us know that he would arrive about 15 minutes after our scheduled start time. He was friendly and helpful in explaining some ways to bug-proof our home ourselves. He worked quickly and finished in about half the time allotted. We are only 3 days out but we haven't seen any return of the roaches that originally elicited our call. I highly recommend working with BUGCO for your pest control needs. I haven't shopped around enough to give a good evaluation of price, but we feel that what we paid was fair for the service provided. read more

Gage came to service our house today and did a great job. He is very thorough, came in on time, and made some great recommendations on next steps. read more

Thank you to both Adam & Daniel for coming out to our house today to do pest control! They were both very friendly and considerate of our home when spraying chemicals. I appreciate their promptness and thoroughness in getting the perimeter of the whole house and inside of the garage sprayed. Thanks BUGCO! Will definitely recommend and use your services again. read more

I've been using Bugco for at least 5 years now. They're amazingly consistent in their quality of service! Today, Sam did an awesome job and explained a few things I could do to keep pests away from my home. I've also had Germaine in the past and he's also awesome at what he does. Highly recommend this company! read more

John was friendly and knowledgeable. He called prior to arriving and arrived when he said he would. Since it was the first service, he explained what the general service included. read more

Justin showed up on time and set up traps in the right spots. 12 hours later we got rid of 2 rodents! He knew exactly what he was doing and I appreciate great skilled workers. read more

BUGCO Pest Control - Pest Control Near Me - Richmond, Texas

We have been using Bugco for 3 years now for quarterly pest control. They have always been exceptional and professional. From the initial call to day of service. Email reminders are sent for upcoming appointments and completed services with details (i.e. technician name, targeted pest, products used, etc). Anytime we had a question the technician would stop without hesitation. One time my husband had asked where these American Roaches were coming from into our new built home. He walked my husband out to the front of our home where a storm drain was and dropped some pest bomb and those critters came out like fleeing from daylight. He said don't worry they will be dead and we never had an issue since. Recently we moved into a slightly older home and I gave them a call. They were able to get someone out the next day to service our new home. I immediately recognized the technician as he serviced our previous home too. Germaine is kind and knowledgeable. Greeted every family member including our big fur baby. He provide us tips to keep pests away which is always welcomed. Needless to say we are lifetime customers :) read more

Gary is awesome! He was very much prepared for my appt. He was very informative and helpful in answering all of my questions. If needed, I will definitely request him! Customer service was great and I was able to make an appointment pretty quickly. read more

It was very easy to schedule and they have options for contract or no contract. But I must say how awesome Daniel is! He was very helpful and gave valuable information as he was doing his work. He was also very timely ! I would highly recommend this company and will be using again. Thanks Daniel ! read more

Great service. Jonathan is a nice guy and did an excellent job. We had a lot of ants in the yard and finally had to have it taken care of.

Super responsive in scheduling, our technician Sam came in within a week and did a great job. He's very educative and professional, we signed up for a quarterly service today! read more

Daniel with Bugco in Houston has been servicing our house for the last three years. He's super respectful and kind. He's really good with pets. More importantly he does a great job keeping our house free on insects and bugs. Thank you! read more

I can't say enough wonderful things about BUGCO! They are the BEST! We use them for the two businesses I run as well our house. Justin & Chris are always so professional and helpful! Thank you all for everything! Call BUGCO for any of your bug needs!!!! PS I love all the help on the ways to prevent the bugs from coming in the house as well! Thanks, Justin! read more

Had a bad bug issue around the house we couldn't get rid of. From the moment I made the phone call and information they were giving me I knew I made the call to the right people. Jermaine came to my house. And instantly addressed the issue. Thanks Jermaine and bugco. read more

Awesome awesome awesome company and service. I would not choose any other company. They did such an excellent job with great people working g for them. We had Ken and Brandon. Both are awesome. I wish there were more companies and people out there like them. It will be a great world full of great service ! read more

We are very pleased with our service from BUGCO. They were able to get us on the schedule in a timely manner. The technician Ken was prompt and took necessary precautions due to Covid including wearing a mask and shoe covers as well as staying a safe distance from our family. We had a problems with ants mostly in our kitchen and laundry room. Ken inquired about our problems areas but treated the entire inside and outside of our home. Ken warned us that we may see an increase in ant activity after the service due to the ants being attracted to the treatment. However, we have not seen any more ant activity since the treatment! I would definitely recommend BUGCO due to their professionalism and effectiveness of the treatment. read more

If you use them, please ask for Daniel. I had to stop using them a while back when I caught one of the workers walking around the perimeter of my home pretending to spray (wasn't even pointing the nozzle towards the house). The company tried to rectify but I declined. Good company (not every worker is the best)... read more

Honestly they went above and beyond for what we needed. Cory was extremely knowledgeable and the customer service was exceptional. Have never used a pest control company with such expertise. Most definitely recommend. Office staff was great also! read more

Daniel Mather was our technician this time. We tried using other pest companies and they were never able to resolve our problems. We have not had any issues since using BugCo. Daniel was very knowledgeable and took his time explaining all aspects of what the problem was and how to resolve it. We most definitely recommend BugCo. Thank you. read more

Once again...BROOKE ROCKS!!! He is my guy for service and always takes great care in making sure that my home is bug-free. Great company! Brooke came out today and did a great job on my home. We are bug-free and he was very courteous and professional. Brooke called ahead of time and let me know when he would be arriving. He came when promised and worked quickly and efficiently. Thank you for the great customer service! It was greatly appreciated! read more

B ugco's Best! R eliable service A wesome attitude N ice results D ependable O n time N o more roaches! read more

I have been using Bugco for several years now and have never been disappointed. Brandon is the guy who has been servicing my home lately and he is amazing! Not only knowledgeable of what he is doing, very thorough, and such a nice pleasant person. He goes above and beyond each time he visits, doing his best to make sure I am 100% protected against those nasty insects. Thank you for your wonderful work! read more

We've used Bugco for several years now, and we will remain loyal to them for the years to come. We use their quarterly service with the guarantee, and highly recommend it. A huge thank you to Chris, Ken, Ivan, and Adam who were out this week to address an issue. You guys are the best! read more

Bugco has provided us exceptional service for years now, and it continued today when Sam O. came out today! On top of that, Sam was also prepared for my safety by showing up with a mask! Thanks again for everything and see y'all next time! read more

I am typically not the one to write reviews, but I really wanted to take a minute to thank Jeff/Robie for doing such a fantastic job in helping us with our pest control needs. Jeff and Robie always go the extra mile in their work and making sure that we are satisfied as well as explaining things. Job well done guys!!!! Jon read more

Great technician. Really courteous, great service, thorough inspection of the premises. 10/10

Goodness Terminix ain't got nuth'n on these dudes! Justin Rocked our yard / foundation with his expertise, and we look forward to a cleaner and less moving yard =) Much Apresh! MD read more