I used Bug Head in Feb 2020. They installed a oneway door to remove a squirrel, came back a few days later and removed the door + repaired/reinforced the area so the squirrel couldn't get back in. All of this for $350. Five stars. Fast forward to this year. I THOUGHT a squirrel was trying to get in to a different area. The Tech comes out and immediately says "yep, you have a hole." He didn't get on a ladder or do anything to confirm a hole two stories up. I asked him to confirm with a ladder. He answered that, to get on a ladder alone, it would cost me $795 even if no repair is needed. What?!? Oh, and if a door was needed, $895. I would've gladly paid a $79-$89 service fee, but to charge me for a full service when nothing for sure is needed? 1) Don't tell me your costs more than doubled in 1 year and you are still $200-$300 cheaper than your competitors (edit - both the 2020 and 2021 locations were on the 2nd floor in equally as difficult spots to reach) 2) Don't tell me there's a hole without getting up there and showing me a picture of said hole 3) Don't tell me it costs, regardless if a repair is needed, $795 just to step on a ladder. Funny thing is, I got my ladder out and confirmed there was no hole. I still added some reinforcement though just to stop any further damage. All-in, I spent two hours of my time and $10. A far cry from the $795-$895 this company quoted me. I'm hopeful they return to their 2020 level of service. But, until then, they won't be getting anymore of my business. read more

DID A GREAT JOB AND STAND BEHIND THEIR SERVICE: We used Bug Head pest to take care of indoor (roaches) and outdoor (wasps) pests. We've had a relatively pest-free home (indoor) for many years until now but our Bug Head expert alerted us to a likely cause: a water leak in our living room as well as one or two other possible sources. He quickly ascertained what to do and, with minimal problems, treated some key indoor areas and then went on to treat the outside. We live near a green belt that brings lots of outdoor pests, mainly wasps. He mentioned that we could call back if we saw any issues within a certain service period. I had forgotten to mention one or two wasp nesting areas outside and called back to see if they could come finish those off. They did for no extra fee and did a great job. We will absolutely call Bug Head again for any pest control needs. Highly recommend. read more

Fast and effective appointment with great customer service. Competitive pricing too.

Very responsive, good nice people! And quick job and they got to me pretty quick on last min notice. Thank you

I cannot say enough great things about Bug Head Pest Control. From the initial consultation 2+ years ago we have been 1000% satisfied and most importantly bug free! The girls in the office are nice. The techs are thorough and the owner who came out and did our initial consult was as nice as could be. He even took time to educate my husband about what to avoid, what to look for etc. The prices are great too. Much more affordable and customized service than the household named companies that shall not be mentioned. read more

I rarely leave reviews, but Bug Head has incredible service. Immediate response time, came out next day for us, never have any issues with them. Simple and great service. read more

The technician was prompt, friendly and knowledgeable. I'm very pleased with their service.

We were so lucky to stumble across Bughead about four years ago. They have always been extremely professional and thorough in their work. They come out for resprays whenever you call or email them. This past October we had a surge of roaches and Bughead helped us through the process of getting rid of them. They kept me informed on why they were occurring. Apparently they can 'mark' your house and others will come too. When the activity didn't stop they suggested looking for a leak and low and behold our sprinkler system was the culprit. Now we haven't seen them in quite some time. Phew!! Jeremy has always been my favorite technician, but Heath is giving him a run for his money. Heath has a special bond with my autistic son. He is always so kind to him, talks to him (even though my son can be hard to understand), and Heath can get him to follow directions!! Today my son lead him into the house and to all the rooms. Heath was so wonderful with him even dancing when he wanted him to dance. He is great with answering my questions and helped with a magical fly solution in our house. He is simply the best! Trust me, if you are looking for a pest control company. This is the one to go with. read more

Good Manager service ！！！ Although the service was not professional at the beginning, after I complained, your company actively made amends and communicated with me. I was very touched and satisfied! read more

Bug Head Pest Control is the best pest control I've used! Amazing customer service and reliable! 10/10 would recommend!

I called Bug Pest Control in a panic and they definitely did everything they could to help calm me down. I really needed someone out right away but they were booked and I had to wait three to four business days to get someone out. I had called other businesses but after talking to Bug Pest Control, they really offered much better customer service which is why I waited for the appointment. The employee who showed up with very friendly and answered all my questions. He even helped me move items around to get ready for him to spray. Overall my experience was great. The reason I didn't give them 5 star rating is because they didn't honor the discount they offered on Yelp. I called twice for them to fix the bill and they never did. It did seem like the office team was a little unorganized. It was a little frustrating that they didn't honor the discount. Otherwise good experience. read more

I cancelled my contract with Orkin and chose Bug Head to replace Orkin. I love Bug Head! Jeremy Cook has come out 4 times. He addressed my ant situation and now they are gone. He fills our mosquito bucket each month. I will always choose locally owned companies from now on. You get much bettter customer service and they are so much more professional than the big companies. Big Shout Out to Bug Head Pest Control! read more

I found Bug Head Pest Control via Yelp and 5/5 WOULD RECOMMEND!! 1. Bug Head Pest Control is hands down the fastest responding contractor I have ever dealt with. I submitted the online information request option on the Yelp website at 7:54am and received a message back from Jeremy at 7:55am (ONE MINUTE LATER!!!) offering a free inspection and asking for my availability. 2. On my day of scheduled service they were very accommodating with the time and were actually able to get to my condo an hour earlier than expected. (Another win in my book... I personally hate the waiting game that I have to play with AT&T every time I have internet issues). 3. Jeremy completed my inspection, gave his honest input and did not try to oversell services. Truth be told, he didn't even push for me to purchase anything today. However, for my peace of mind (and a preventative measure) I had him apply a general pesticide to my entire unit which he was able to do in less than 20 minutes. 4. As a bonus, everyone at this company that I have talked to is extremely friendly. It is clear that they want the best for their customers and I will definitely be using them again for future service needs. read more

)Very thorough! Thank you Blake I'd found two wasps in the house and looks like you found the cause! Can Blake come next time please?

Jeremy was great! I was like 98% sure I had sub-terrain termites. I sent a request over Yelp and they were quick to answer and were able to come out that same week. Jeremy did a full inspection and was very up front with me about what was what. We did the initial install, and after two weeks i checked under the rock again for termites this week nothing was there. Which is fantastic, glad we got everything taken care of and addressed quickly. Thanks Bug Head!! read more

Jeremy was fantastic! He was very responsive and flexible. When we agreed on the type of service best suited for my home, he gave me a few options for the appointment. On the day of, I had to push back on the meeting time a couple hours and his team was very understanding. Once he arrived at my home, he explained what he was going to do and gave me a thorough analysis afterwards. At the time, our baby was only two months old so we were a bit worried with the chemicals and fumes. Although we ended up taking baby to Grandma's for a few hours, Jeremy explained to us the safety measures he takes and how he's used his spray in hospitals and other businesses as well. I also requested if he could sweep the eaves and underneath the gutters to clear out spiderwebs, wasps nets, etc. and he did a great job. For payment, he has a mobile credit card machine and cash/check is accepted too. I asked for a few business cards so I can hand them out to our neighbors and friends who live nearby. That's pretty telling, because I'm not usually a reference type of guy lol Highly recommended and I will definitely be calling them again in the future. read more

OMG!!! We had a rat in the house due to construction behind us. We love living away from the city but with that comes unwanted guests. In my panic these guys showed up first thing in the am and went to work. Price was great (honestly I would have paid more for that problem) right before the holidays they didn't take advantage of my desperation. Stand up people and customer service something I always find lacking with companies. We found the terrorizing guy and they came to retrieve him. Now we feel at ease to sleep at night without taking out my husbands eye with any type of lint, string, etc. touching me!! read more

Bug Head Pest Control - Pest Control Near Me - Richardson, Texas

Easy to work with, great service, great results! I was nervous to call someone because I was sure I could handle it myself, but they made everything so easy to deal with that in good consciousness I wouldn't be doing right by you please think about hiring a professional and if you do, keep them in mind because they were so incredibly helpful. read more

I started using Bug Head last July when I moved into a new home. I signed up for their Advanced Quarterly service as well as had them complete a rodent exclusion for my attic. My home is fairly old and had also been vacant for ~7 months before I moved in so I was dealing with some pesky bug issues, all of which are under control now with the quarterly service. I have still been dealing with some friends living upstairs in the attic, despite Bug Head having sealed up all visible access points - clearly they are still getting in & out somehow! Bug Head has been coming out to my house every two weeks to check on this and continues to do a thorough exam for entry points we haven't seen before. While I'd like the friends upstairs to be gone, I've really appreciated how much Bug Head has shown care about getting this problem taken care of for me. Highly recommend their services! read more

Great customer service and pest control. Highly recommend!! Was able to make an appt within a few days of my call and the guy showed up on time and did a thorough treatment. read more

We used this company for the first time and we are very satisfied with the service. We highly recommend this company. Excellent service.

Super quick to respond! The technician who came out was very friendly and knowledgeable! He also followed all safety protocols and wore a mask the entire time inside the house! Extremely happy with treatment and customer service! read more

We have been using Bug Head for a few months now and have been very happy with their service. They were prompt and their prices are very fair. And best of all, the bugs are gone! We will definitely continue to use their service. read more

Rating 4 out of 5 for now until I see how effective the service was. I have to say that our technician was VERY thorough. Treated inside and was very clean. Speaking of clean, I was surprised to see him go around the house cleaning the eves and windows of spider webs and hornets nests before treating. I'm not sure what will happen to the lawn treatment they did for the fleas and ticks given the amount of rain we had about 4 hours after Bug Head left but that wasn't their fault. The one time rates were very competitive. I believe I'll have them back! read more

These guys do a very thorough job. I really like having the same tech on my property at each service. Very accommodating with multiple time changes on my side. I have been a satisfied client for several years. read more

Great service and came back until my rodent problem was gone and they have stayed gone thanks to Bughead. General services also are very thorough. Sad to be leaving the area. GReat company. read more

I usually don't give 5 star reviews but in this case it is warranted. After a cold snap we heard scratching inside an inner wall. Apparently pests of some sort. After searching YELP we called one company and were told it would be way over our budget. Found Bughead and gave them a call. Free exam and bid was a big plus. We were given a 2 hour window and Eric came by right at the halfway point. After a walk around the house he identified the probable entry points where the pests could get in. Not only that but he told me some fairly easy fixes. None of them involved Bughead. In other words, he didn't make a penny from the visit. He left his card and told me that if the suggested fixes didn't work, give him a call and we'll go from there. I appreciate his honesty and, if the pests return I'll definitely call him. In fact, I'll call him for any other pest control needs. read more

Unparalleled service! The consistently outstanding service and advice that Bug Head has provided have made us loyal customers. I've recommended them to everyone I know and they've impressed even the toughest customers. Top notch! read more

I started using Bug Head Pest Control a few months ago when I found a random ant inside my home in the closet under the stairs. I have experienced ants living within the walls of a different home I lived in so I wanted to make sure it would not happen in my current home. It was easy to schedule an appointment and the technician that came out was friendly, thorough, and professional. The rates they quoted me for on-going service (~every 3 month) was a good so I decided to continue service with Bug Head even though my HOA also performs some extermination services (but are slow to respond to requests). Fast forward a few months and I haven't seen anymore ants BUT my neighbors found a nest of scorpions and I saw weird dirt mounds appearing in my backyard with the biggest, scariest flying bug I've ever seen. Turns out it was a cicada wasp! I contacted Bug Head and asked if there was anything they could do to repel/prevent scorpions from entering my yard and home as well as get rid of the cicada wasps. They did not disappoint! I was scheduled for an appointment within the next few days. When the technician arrived he answered all of my questions about scorpions and cicada wasps. It did not assuage my fears but I did feel better knowing that my home, the yard, and those dirt mounds had been properly treated by Bug Head. I highly recommend them! read more

Great company! I the responded to my request for service very quick, and the technician was very friendly / helpful! This company is affordable and willing to work with your schedule and specific pest problems. So far I have not had any pest issues, but I'll update my review in a couple months if that changes. read more

Always helpful, on time for every appointment, I love that they contact me well before the appointment to confirm, and they have done a great job of keeping pests out so far. Really like working with them at our house! read more

On time for the estimate. Nice guy. A little pricey. $1100 to fill In wholes around the house. Said it would be one days work. Seems steep. Too bad. I wanted to use them. Heard good things about them. read more

Update Review: We noticed we still had a pretty significant mosquito problem after the original spray. Bug Head came and did a repeat spray a few weeks later that didn't seem to help. I reached out to the team and they sent someone to do another spray, but a different type of spray, that worked! I really appreciate the follow up from the company and willingness to help! Original Review: Requested a quote and within a few hours I had a reply, questions answered, and an appointment set up for the next day. The whole process was quick and easy. Then gentlemen who came to spray was nice and answered all my questions. Would definitely use this service. read more

Big Head Pest Control does an excellent job. They have recently updated their website and systems, so scheduling appointments and contacting them for questions has never been easier. Great customer service. John was our most recent technician and he was the most professional technician to have ever serviced our home. He arrived early and asked whether we had any specific pest-related issues he could address. He surveyed the property and applied the product both indoors and outdoors. No pest-related issues at our home since we hired Bug Head. Great experience all around! read more

This company was really awesome. We had a smell that we thought was a dead animal in our attic. They sent someone out within an hour of contacting them for a free estimate. The guy was super nice and helpful. Turns out our attic was fine. He thought the smell was probably in the wall, but told me if that was the case, it would go away in a few days. (long story, but turns out it was NOT a dead animal, but something much worse. Totally our fault.) I would happily use their service again had we not just moved out of state. But I will for sure recommend them to others. read more

I've had issues every summer with wasps building nests around the outside of my house. This spring, they even started to come inside! One visit from Bug Head and months later into the heat of summer my exterior is still nest free! read more

Bughead did an excellent job exterminating our property! Tyler, our tech, was early to the job, explained the scope of work, and took extra time to make sure all areas were treated properly! I highly recommend Bughead read more

We love the cost effective service and ever since they have been treating the house we never have issues with bugs or rodents. Worth every penny and will continue to use them. Great prevention and maintenance for a low cost. read more

They did an excellent job removing a large wasp nest from the third floor of the house. Quick response, great pricing and excellent communication. I highly recommend them and will use them again. read more

Bug Head has been providing services to for my family for over a year now. I HIGHLY recommend them. I feel treated extremely well as a customer of theirs and am extremely happy with their service. read more