The food was fantastic as always. BWW is always one of our favorite places to eat when we are craving wings and beer! The street tacos are good, but lacked meat this time around. Our service was pretty spot on and the vibe was fun. read more

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BWWs in Smyrna is an awesome spot whenever you're in the mood for some grub à la bar food! The food is surprisingly good for a chain, not to mention the staff is generally quite nice and attentive. What I particularly enjoy about BWWs is that while, yes, they certainly check all the boxes on a classic and typical sport's bar vibe checklist, their execution (i.e. the ambiance) is notably more polished and refined (if you're a fan of grungy dive bar scenes, this may actually be a turn-off). read more

Don't waste the effort,money or time to patronize this place. You be better off eating at a gas station . Had a to go order, the tiniest amount of food you could possibly put in the the street tacos. The guy working the take out counter was so messed up he couldn't remember the name long enough to walk to kitchen and retrieve. This place should be closed and manager fired for incompetence. Wish I could give it negative stars read more

It's your standard Buffalo Wild Wings. Nothing major to report, but the food was only okay. It's so expensive when you consider what you're getting in return. I ordered boneless wings (chicken nuggets) and had them tossed in their medium and spicy garlic sauce. They were fine. You're paying restaurant prices for fast food quality. The TVs are old and many of the screens have color issues or are so dim you have to squint to see them. The bathrooms are gross, there were food particles in the bathroom sink. The service was okay, but left much to be desired. read more

I wouldn't come here unless you are prepared for a less than ideal experience. We came in to watch the Champions League Final and have drinks/food. The wait was long for a table, so we sat at a table in the bar area. It took a while to get drinks, and when we did, our friends beer had a fly floating in it (didn't grab a picture of that because we figured stuff happens). We waived down the waitress and she immediately got him a new beer. Shortly after our drinks, our appetizers came out. We dug into the chips and guac and quickly discovered a date sticker buried in the guac. We flagged down the server and specifically asked for a fresh cup of guacamole. She didn't seemed concerned, as all she said was "oh, yeah, sorry". She came back with the "fresh" guac, which was the exact same bowl with the old guac (you could see where I was wiping excess off my chips), with a tablespoon of new guac on top. You can tell the TV's are older, as the images for the game were grainy and had colored tints. But otherwise, the atmosphere was good for a game. read more

Buffalo Wild Wings - Chips and guacamole - Chicken Wings Near Me - Smyrna, Tennessee

Let's get into it. I and my cousin who by the way used to work for BWW for almost 10 years, and his family decided to partake in one of our favorite restaurants. Needless to say, that didn't happen. We walked in and first thing was we were seated at a table that had ranch dressing all over the floor underneath the table. We asked to move to a lower table so he could feed his kids. A party of 2 came 10 minutes after we had switched tables and when my cousin took his son to the restroom to change him, the server came and took our drink orders. We all got water no ice. Simple enough with fried pickles and chips and queso. The 2 people that were seated 10 minutes after us not only got drinks that weren't water. They also got their food. Not only did they get their food before my cousin came back to the table, the on duty manager was one of the ones delivering the food to them. One thing about me, I don't like rude service. If you see a table in some type of distress, check on them. The chips and pickles finally came out and the chips were last week old. I paid for our meal that we did not eat and we left. Not a good look at all. Never again BWW Smyrna. read more

150,000 people without power in their area and they are doing "take out only" as soon as a couple people walk into the door looking for warmth and some warm food because they simply don't want to take the time to serve us. Literally turning us away at the door while we stare at people hanging out and eating their meals inside. Absolutely insane. read more

Since moving from Kentucky to Tennessee I must say this Buffalo Wild Wings taste much better than Louisville ‍ Atmosphere: Walking in I noticed this location was EXTREMELY busy with people dining in which told me immediately that the food was good! The aroma of their food smelt amazing. I was almost close to canceling out to go order so we could eat inside Customer Service After arriving to the to go section I noticed their wasn't any employees up for Togo orders because they all seemed to be helping out either in the back or seating customers which was fine. After waiting for about 10 minutes the front line employees went to go get our food and apologized for the long wait(which was ok) because our food was still hot. Food The food that I ordered was: 20 Traditional Wings(Half Sweet BBQ and Half Parmesan Garlic) Fries( All though this location seems to run out of onion rings fast) I mean I felt like was at a raffle for some shoes trying to get sole Onion Rings(which is not a bad thing...it just means people love their onion rings here including me) All in all I've been to a lot of Buffalo Wild Wings and had bad at some and great food at others, however this locations is really really good. I highly recommend this location just make sure you get there early to get those onion ring read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee

Over the years I've kind of steered away fro BW's due to food quality, service and just kind went downhill hill. But today I wanted wings and it was convenient so I meet my wife here for a quick lunch. I have to say it was a nice surprise. Our waitress was lively and awesome. The menu all thou had the same sauces it always had the food came out hot and good. The Smyrna team has maybe changed my view of BW's even if it is just this one location. read more

Buffalo Wild Wings - Outside - Chicken Wings Near Me - Smyrna, Tennessee

Horrible horrible service. Came in today and for a Saturday, it wasn't that busy. We were able to order pretty quickly. However, they brought one of the meals out and then it took another 10 minutes before the other meal came out. Not to mention, we weren't given any silverware or napkins or even asked if we needed ketchup with our food. I think the waitress checked on us once while we ate. For them not busy that busy, the service sure was slow. read more

Please don't waste your time or money coming here. If anything take the extra few minutes and go to the Murfreesboro location. Our service was horrible. We were seated and our waitress had an immediate attitude. Despite that, we tried to be kind. We were checked on maybe twice. Once our food was served we had to wait for silverware, no big deal, until we saw our waitress on her phone at the back corner table. Laughing, watching videos, taking pictures. Doing everything but the job she gets paid to do. We brought the manager over to at least try and actually get the service we are paying for but she had the same lack of care or concern. Luckily we got a different waitress assigned to our table but this was simply ridiculous. We work hard for the money we use to pay them for their hard work. The least you could do is appreciate your customers. read more

This location is horrible, the queso was so cold I mistaken it for silly puddy and the wing was overcooked. The ranch was mediocre and the fry's could not only be better but just a little more warm. Boneless wings was so hard i damn near chipped my two front teeth, I also asked for the limited time sauce and instead they gave me plain on both orders instead of reading the ticket. So not only I had to eat plain overcooked- but some how cold boneless wings, I had to suffer the fact that there was not meat in the chicken wings because it was cooked to a crisp, this place needs to be shut down OR they need new staff. read more

Buffalo Wild Wings - Message for the co workers - Chicken Wings Near Me - Smyrna, Tennessee

Same thing i review most BW at. it is a mediocre food and cold beer place. Service can make or break it. Food at BW is not why people go, if it is then you need to look around for better food. They go for cold beer and multiple TV's. yes family's go there after little league games but i suspect its because dad wants a cold beer and check the scores. This one is the typical place. I went there for a cold beer, objective met. Two issues at this one..almost $7.00 for a beer....little steep for that area. They had tennis and golf on and some high school field hockey. I asked for any baseball game, she said she would go check, never got changed to anything. Ok, so if your having crappy sports and least have buzz time trivia, I asked her " we don't have that here" its literally the BW owned trivia game and you don't have it? O well. on to the next one. read more

Not sure if I would come here again for any reason. The veggie on my salad looked sad. The wings were overcooked and rock hard. Overall the food is junk. I was handed a can of beer that was covered in dirt from top to bottom. I wiped it off and asked for a glass. Worst of all, the whole place just seems dirty. The house staff is friendly and professional, seem to be doing their best. read more

Crappy service. Bartender waited on 6 people and never seemed to care. Buddies are first here. Worst experience I have ever had at a B-Dubs. I will never return to this one. read more

$4 Coors light and $4 shots of Jameson along with BOGO boneless wings on Thursday's. The food is hot. The beer is cold. I recommend sitting near or at the bar. You'll get the best service. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee

The Buffalo Chicken Wrap always comes with a squirt of buffalo sauce. I don't understand how anyone could pass that off as good food. Lather the chicken in sauce before putting it in the wrap. read more

If zero stars was an option I would most definitely do that I had to wait for 30 minutes for just an order of fries with my sleepy child who was falling asleep and my food was very cold it was so not worth the wait read more

Good burger....really good double patty cheese burger...it was Yum! The wings were great also. We had a cool dude serve us. He was the coolest! Thanks for the experience. read more

This place needs to be shut down Now. I understand there's a worker shortage, but please hire people with brains! I came here around lunch time with co-workers for wings. We waited over an hour for our food to be told they lost our tickets. So that means every time I asked the waitress about our food she lied. How can a waitress check on one's food and not know the kitchen lost our ticket. The inside wasn't even packed. The manager only offered to cook our food and pack it to go. Not acceptable, why would I wait any longer on food I should've had over an hour ago. Do us all a favor and shut down! I would act pictures to this review, but I never received any food!!! read more

Usually a good BWW. They seem to go a little heavy on the sauce here but not too too much. Service has been slow on occasion but was excellent on our last visit. Sad to see the BOGO got to 50% instead of free. read more

Take Order is NEVER right and then they make excuses on why. Example -10 wings Buffalo dry rub, another 10- 1/2 desert heat, 1/2 Nashville hot... ordered online so no room for verbal error. Host reads out the ticket of what's in the bag-- BUT THATS NOT WHATS in the bag. Like who audits the ticket versus the bag, it's not that hard. Now I've been waiting for OVER 12 minutes to speak to a manager. Overall unacceptable. Turn off your take out if you can't do it accurately. read more

It's been 27 mins while sitting at the bar and they have 1 bartender to serve all in the area... I was acknowledged and got a beer but now it's empty and I'm still here waiting to order any kind of food...2 stars is because if I ever get to order food in a half empty place it's pretty good .. read more

The food is exactly what it should be at a BWW location, nothing was over or underdone, perfectly sauced, everything came out hot and delicious. When we arrived the location was cleaning up from a big party but we were still seen quickly and were seated and had drinks within a few minutes. Our server, Montana, was on the top of her game, even for a fairly busy Saturday night. We've come to this location several times and never been disappointed. The place is clean and well run. read more

LET ME JUST SAY... WOWWWW what a wonderful service by this brown head form name Hailey. She always made sure that our food was out on time quick with refills and a beautiful smile. A very clean establishment always saw someone vacuuming or sweeping great hospitality. Wish I could have found a manger to tell them how good our server did. Great place to eat at. -Mr Fogel McLovin read more

Tony and I decided to go to " Buffalo Wild Wings" in Smyrna for lunch. We like this place. Tony can drink his beer and watch any and all sports on the many televisions on the walls. I like the place because I like their tea, fast service and the BUZZTIME game on the televisions. I enjoy playing this game. Tony ordered the drink draft special "Coors Light" they had the large draft glass for only $3.50 and I love their Unsweetened tea with Lemon and Lime..Tony ordered a Buffalo Chicken Sandwich with Ranch dressing and Medium Spicy Wing Sauce with Tomatoes, lettuce and onions with French Fries. I ordered the Fish Tacos with Chips and Salsa..They are so good!!! I love these..I don't think I can order anything else here except these from now on. Tony and I love this place. I recommend the Fish Tacos..if you love Fish tacos..go here !! and if you play Buzz Time..go here !!! read more

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Smaller than the one in Murfreesboro, but same great wings and raucous crowd, especially on game nights! The projection screens looked like they were HD and had great picture quality. The wings and service are still great, and I will keep this one on my list of places to go in Smyrna. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee

This place just sucks. I actually cleaned the bar off with cocktail napkins in hopes the staff might clean the bar, Not. Now there's a couple sitting next to me and, if eating, will be doin so in shit spilt, nasty filthiest. read more

Buffalo Wild Wings - A table never cleared cleaned. - Chicken Wings Near Me - Smyrna, Tennessee

Mediocre service. After waiting 10 minutes to get seated we went to the bar area because it is open seating.

Good luck getting someone to answer the phone for take out orders. I've been trying to get someone on the phone for the last few hours and nothing. read more

Just walked out after sitting there for 10 minutes without being acknowledged. Sat in the bar area. Another couple walked in after us and were somehow served their drinks. The bartender and server walked by us several times. We opened up the reviews and made the smart decision to go leave while we were ahead. read more

Ordered 2 sets of 10 chicken wings to go. Order delivered to my car- by Cashier1. am The one order we did receive was great! But they missed the second order of 10 wings My wife tried calling, on hold 15 mins Hung up and did reach someone on the second call. Said they would give us a an order when we came in next. They all wore masks which was very good (one was so loose that it fell below his nose). But they are trying. Best wings around - just wish I got what I ordered. read more

UNLIKE THE NEW MURFREESBORO LOCATION WHICH WE LEFT TO COME HERE....::this location and staff is experienced and service oriented Anna our server was fast and friendly Come here .....don't waste your time with the rude and lackluster service staff at the Murfreesboro location Also....staff you BOH staff accordingly....a half empty dining room with a 45 min wait is absolutely ridiculous read more

The food is good. This is the only good thing about this location. Every. single. one. of the servers, are loud, giggly college girls. The manager (I assume) was a middle aged man who seemed to fit right in with them. I ordered medium wings with wild sauce. Receiving my order, the wings had barely any sauce. It was pretty much just bare chicken. If you place a to go order, be ready to wait. You can come in 30 minutes after placing a simple order and I can 85% guarantee that it will not be done (assuming it isn't too busy of a night of course). These college girls obviously have no care about their job and all of them except 2 that I saw deserve to be fired, as well as the laid back "cool" manager. Extremely disappointed and have been the last 3-4 times. Skip this one and go to the Murfreesboro location. Much better service, take my word for it. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee

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waitresses are absolutely garbage always short staffed , food is always if not most times cold. atmosphere is absolutely terrible like the service provided. read more

Good service but boneless wings were cold @ the time service very disappointing today.

Anna is the best bartender ever knows how to pour beer and she made sure I had a ride home l. Mangment give her a raise

Wish I would of left when I sat and watched a lady go off about how long she waited for 16 wings. I tried to give our waitress the benefit of the doubt but oh boy. It was a group of 9 everybody placed their orders. When food came out, that's when the problem started. Out of 9 only 7got food, mine and my friend. We told the girl who came to help she said ok let her check. Chicken tenders no one ordered and two flavored chicken wings was brought she handed them to our waitress. She walked around looking lost with the food. She never came to explain what was happening. When we asked she looked at us and said it's coming in a rude way. At that point I said cancel my order cause everybody was almost done with their food. Time for checks she brought checks out one by one and they were wrong. She finally got my husband and I ticket correct I tried to pay but she was still trying to separate checks. I asked the manager he was seemed annoyed. He took my ticket and card gave it to the waitress sat it on the counter. All because he claim she had the system clocked. She finally gave my other friend her receipt and walked off with my bank card on the counter for anybody to grab. It was a horrible experience I don't see myself going back. read more

I am a regular here. That means more than once a week on average. No matter where you are in the country, at BWW there is alot of employee turnover. so management makes all the difference in the world. Right now this location is in a good place with managers managing, not token "bosses" managing from a pedestal. The good news: They are attentive, good employee attitudes and service. They food has been up to or above expectations. I usually have a couple of special requests with my orders, and the accommodate well. if there has been any issue, they make it right quickly, and it comes back spot on. (I like good problem solvers better than perfectionists) No smoking at any of there establishments. If you ever lived anywhere with public smoking laws, you would get how big it is when you go back in time and try to eat in a smoke filled room. Good for me, maybe bad for you. The bad: BWW must have a corporate drink policy because they all serve very poor mixed drinks, exactly the same. The beer volume dictates that they should have a chilled tap line, I love beer served below 30°, but that ain't here. They do have cold (not ice cold) beer. The engineered acoustics of all that I have visited carry noises levels like a concert hall. So it always sounds like 100 people in a bathroom on a phone, with kids. read more

Buffalo Wild Wings - Bowl Games and Body Blows - Chicken Wings Near Me - Smyrna, Tennessee

Went here with my husband to use a gift card we had gotten for the holidays. When we tried to use the gift card the manager scratched off two of the pin numbers- so the card is basically unusable. It had a whole $25 on it and the manager, no name tag unfortunately, basically said sorry- no offer to comp the meal amount or anything. All she did was tell us to call the customer service line to try and "figure it out". On top of this it took forever to be seated, food came out at two different times, and our order was wrong. We won't be coming back. read more